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Voice Architect Remote Jobs (NOW HIRING)

PTP

Genesys Architect - REMOTE

Sacramento, CA · On-site +1

Genesys Voice Portal * Genesys SIP Server * Genesys eServices Desired Experience * Genesys iWD * Genesys Workforce Management * Genesys Desktop (iWS, WDE and WWE) * Genesys Interaction Recording

Cyware

Solutions Architect (REMOTE)

$64.50 - $85/hr

... Architect who sits at the intersection of Product and our Customers - someone who can take Cyware ... Act as a primary voice of the market to Product, translating customer pain points and field signals ...

Cyware

Solutions Architect (REMOTE)

OR · Remote

$63 - $83/hr

... Architect who sits at the intersection of Product and our Customers - someone who can take Cyware ... Act as a primary voice of the market to Product, translating customer pain points and field signals ...

AmeriSave Mortgage Corp.

$120K - $140K/yr

This is a remote opportunity to work from home. What You'll Do: * Architect and implement robust voice bot solutions that operate effectively across phone-based IVR systems and web-based voice ...

AmeriSave Mortgage Corp.

Voice Bot Engineer

$120K - $140K/yr

This is a remote opportunity to work from home. What You'll Do: * Architect and implement robust voice bot solutions that operate effectively across phone-based IVR systems and web-based voice ...

BHDP Architecture

Architect

Charlotte, NC · On-site +1

Hybrid (remote or in-office) Friday Employment Type: Full-time At BHDP, we believe great design ... Here, your ideas matter, your voice is heard, and your work has the power to shape experiences that ...

BHDP Architecture

Architect

Cincinnati, OH · On-site +1

Hybrid (remote or in-office) Friday Employment Type: Full-time At BHDP, we believe great design ... Here, your ideas matter, your voice is heard, and your work has the power to shape experiences that ...

BHDP Architecture

Architect

Columbus, OH · On-site +1

Hybrid (remote or in-office) Friday Employment Type: Full-time At BHDP, we believe great design ... Here, your ideas matter, your voice is heard, and your work has the power to shape experiences that ...

BHDP Architecture

Architect

Raleigh, NC · On-site +1

Hybrid (remote or in-office) Friday Employment Type: Full-time At BHDP, we believe great design ... Here, your ideas matter, your voice is heard, and your work has the power to shape experiences that ...

Transcend Softech LLC

NiCE CXone Architect

Dallas, TX · Remote

$64.50 - $85/hr

NiCE CXone Architect Dallas or Remote Long Term Contract Architect with NiCE CXone. Location is ... Design, Develop NICE CXone architecture and call flows for voice and digital channels for inbound ...

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Voice Architect Remote information

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$46.5K

$128.8K

$201.5K

How much do voice architect remote jobs pay per year?

As of Jul 27, 2026, the average yearly pay for voice architect remote in the United States is $128,756.00, according to ZipRecruiter salary data. Most workers in this role earn between $91,000.00 and $166,000.00 per year, depending on experience, location, and employer.

What is a Voice Architect (Remote)?

A Voice Architect (Remote) is a technology professional who designs, develops, and manages voice communication systems for organizations, such as VoIP (Voice over Internet Protocol) solutions, call centers, and unified communications platforms. Working remotely, they collaborate with teams to create scalable and secure voice infrastructures that meet business needs. Their responsibilities often include system integration, network configuration, troubleshooting, and ensuring high-quality voice services. Voice Architects often work with vendors, manage project implementations, and stay updated on the latest telecommunication technologies.

What are the key skills and qualifications needed to thrive as a Voice Architect (Remote), and why are they important?

To thrive as a Voice Architect (Remote), you need deep expertise in voice networking, VoIP protocols, and telephony systems, often supported by a degree in computer science or engineering and relevant certifications like CCNP Collaboration. Familiarity with platforms such as Cisco Unified Communications, SIP, and cloud-based voice solutions is typically required. Strong problem-solving, project management, and communication skills help you effectively design solutions and collaborate with distributed teams. These competencies ensure reliable, scalable voice infrastructure and seamless integration to meet organizational communication needs.

How does a Voice Architect collaborate with cross-functional teams in a remote setting?

As a remote Voice Architect, you’ll regularly collaborate with network engineers, project managers, and IT security teams through virtual meetings and shared project management tools. Effective communication is key, as you'll be responsible for translating business requirements into technical voice solutions and ensuring seamless integration with other systems. Using collaboration platforms like Slack, Microsoft Teams, and cloud-based documentation ensures everyone stays aligned, even across different time zones. This role often requires proactive coordination to resolve issues quickly and maintain project momentum.

What is the difference between Voice Architect Remote vs Voice Designer?

AspectVoice Architect RemoteVoice Designer
CredentialsExperience in voice technology, certifications in speech recognition or NLPBackground in UX/UI design, audio editing, and voice interface principles
Work EnvironmentRemote, collaborative teams, often with developers and data scientistsRemote or on-site, focused on designing voice user interfaces and user experience
Industry UsageTech companies, voice assistant development, AI firmsApp development, UX agencies, voice platform providers

While both roles involve working with voice technology, a Voice Architect Remote primarily designs and develops voice system architecture, whereas a Voice Designer focuses on creating user-friendly voice interfaces and experiences. The roles often overlap but differ in technical depth and design focus.

More about Voice Architect Remote jobs
What cities are hiring for Voice Architect Remote jobs? Cities with the most Voice Architect Remote job openings:
What are the most commonly searched types of Voice Architect jobs? The most popular types of Voice Architect jobs are:
What states have the most Voice Architect Remote jobs? States with the most job openings for Voice Architect Remote jobs include:
What job categories do people searching Voice Architect Remote jobs look for? The top searched job categories for Voice Architect Remote jobs are:
Voice Architect Remote jobs near you
Infographic showing various Voice Architect Remote job openings in the United States as of July 2026, with employment types broken down into 95% Full Time, 1% Part Time, and 4% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $128,756 per year, or $61.9 per hour.
Salesforce Service Cloud Voice Architect

Salesforce Service Cloud Voice Architect

3B Staffing LLC

Irvine, CA • Remote

$74 - $91.75/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Salesforce Service Cloud Voice Architect Our client is seeking a hands-on Salesforce Service Cloud Voice Architect to lead the design, implementation, and delivery of scalable voice solutions within Salesforce Service Cloud. This role is ideal for a technical leader with deep contact center expertise who enjoys owning end-to-end architecture and partnering closely with cross-functional teams to bring high-impact customer experience solutions to life. Location: 100% Remote (U.S. based) What You'll Do:
  • Architect, build, and deliver Salesforce Service Cloud Voice solutions from concept through production launch, supporting high-volume, multi-channel contact center environments.
  • Lead voice routing, Omni-Channel configuration, CTI integrations, IVR design, and call flow optimization.
  • Design and implement integrations between Salesforce and enterprise telephony platforms to support scalable and reliable voice operations.
  • Partner with Product, CX, Engineering, Security, and Operations teams to translate business requirements into robust Salesforce architectures.
  • Drive post-launch optimization using analytics, reporting, and AI-driven capabilities to improve agent productivity and customer experience metrics.
What Gets You the Job:
  • 7+ years of Salesforce experience with deep expertise in Service Cloud and Service Cloud Voice implementations.
  • Proven experience architecting and launching Service Cloud Voice solutions in production, customer-facing environments.
  • Strong hands-on experience integrating Salesforce with enterprise contact center or telephony platforms.
  • Deep understanding of contact center concepts including Omni-Channel routing, IVR design, voice concurrency, SLAs, and KPIs.
  • Ability to communicate complex technical designs clearly to both technical and non-technical stakeholders.

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