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Senior Telephone Research Interviewer Jobs (NOW HIRING)

About the Role The Research Interviewer role, within the New Product Development team, will ... Deep/senior level cybersecurity experience

About the Role The Research Interviewer role, within the New Product Development team, will ... Deep/senior level cybersecurity experience

... Research Interviewer. This position conducts phone interviews and collects/enters data from ... Contact and ask questions of respondents over the telephone using survey questions that are ...

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... Research Telephone Survey Interviewer . As a Telephone Survey Interviewer, you will make phone ... calls to consumers and businesses across the nation to conduct important surveys about a variety of ...

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... Research Telephone Survey Interviewer . As a Telephone Survey Interviewer, you will make phone ... calls to consumers and businesses across the nation to conduct important surveys about a variety of ...

The Non-Student Interviewer position at the Public Opinion Research Laboratory is a part-time position (afternoons and evenings) that will conduct a wide variety of telephone interviews to obtain ...

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How much do senior telephone research interviewer jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for senior telephone research interviewer in the United States is $18.41, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $19.23 per hour, depending on experience, location, and employer.
What are the most commonly searched types of Telephone Research Interviewer jobs? The most popular types of Telephone Research Interviewer jobs are:
Research Interviewer

Research Interviewer

IANS

Boston, MA • On-site

Full-time

Posted 13 hours ago


Job description

Compensation: $60,000-$70,000 + bonus. This role requires a minimum of two days a week onsite at our Boston, MA office.
About the Role
The Research Interviewer role, within the New Product Development team, will primarily support qualitative data collection efforts, conducting 10-20 structured interviews with senior security executives per week. This is a research role, not a call-center role, and you will lead interviews following established protocols, and is a key contributor to IANS data collection efforts.
Core Responsibilities
Interview Coordination & Scheduling (~50% of time)
  • Manage an assigned caseload of cybersecurity executives, lead outreach and recruitment, scheduling, and note-taking review (AI tools will supplement)
  • Use IANS resources (such as account managers) to reach executives on caseload, ensuring outreach is proactive and timely
  • Maintain a master tracker of interviews completed and flag coverage gaps to Director in advance of target deadlines

Conducting Interviews & Data Review (~50% of time)
  • Conduct 10-20 (30 or 60-minute structured interviews online via Zoom, Teams) per week
  • Adhere to the established interview protocol, showing judgment for using probing
  • Ask intelligent, probing follow-up questions when responses are vague, surface-level, or inconsistent
  • Record all interviews (with consent) and capture real-time notes during the call to supplement the automated recording and transcription
  • Edit and process verbatim quotes from interview recordings: remove filler words (e.g., "um,"), fix grammar, and ensure quotes are fully coherent and attributable - while preserving the interviewee's authentic voice
  • Proactively flag data quality issues for Director, and ensure all data is properly tagged for later review and integration into the data stream

Requirements:
Must-Haves:
  • 5 years of relevant experience, or a bachelor's degree + 1 year of relevant experience with executives/senior professionals
  • Highly organized, quick and self-directed learner, able to get up to speed (with direction and support) on the cybersecurity space, including key products and terminology used by executives
  • Ability to 'read the room', build relationships, and direct conversations with senior level executives
  • A client-first mentality-our clients are our first priority, and you will be representing IANS while interviewing them

Nice-to-Have:
  • Experience interfacing with other teams, coordinating client outreach, scheduling, and follow-up
  • Experience working with quotas and targets, in market or applied research settings
  • Qualitative data collection experience
  • B2B experience strongly preferred
  • Familiarity with cybersecurity concepts and terminology
  • Experience with Qualtrics and other data collection tools; AI tools (e.g., Copilot)

Not-Needed:
  • Deep/senior level cybersecurity experience