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Senior Telephone Research Interviewer Jobs (NOW HIRING)

IANS

Research Interviewer

Boston, MA · Hybrid

About the Role The Research Interviewer role, within the New Product Development team, will ... Deep/senior level cybersecurity experience

IANS

Research Interviewer

Boston, MA · On-site

About the Role The Research Interviewer role, within the New Product Development team, will ... Deep/senior level cybersecurity experience

Tetra Tech

Research Interviewer

Madison, WI · Remote

$20/hr

The position is dedicated to research interviewing and survey data collection, with no sales ... Your Role Contact people by telephone, ask questions provided via a script, and record responses ...

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Stnorbert

Survey Research Interviewer

De Pere, WI

... Research Interviewer. This position conducts phone interviews and collects/enters data from ... Contact and ask questions of respondents over the telephone using survey questions that are ...

Tetra Tech, Inc.

Research Interviewer

Madison, WI · On-site

$20/hr

The position is dedicated to research interviewing and survey data collection, with no sales ... Your Role Contact people by telephone, ask questions provided via a script, and record responses ...

New

IHR Research Group LLC

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Call Center Survey Interviewer - Work from home!

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... Research Telephone Survey Interviewer . As a Telephone Survey Interviewer, you will make phone ... calls to consumers and businesses across the nation to conduct important surveys about a variety of ...

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As of Jul 31, 2026, the average hourly pay for senior telephone research interviewer in the United States is $18.41, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $19.23 per hour, depending on experience, location, and employer.
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Research Interviewer

IANS

Boston, MA • Hybrid

Other

Re-posted 4 days ago

Job description

Compensation: $60,000-$70,000 + bonus. This role requires a minimum of two days a week onsite at our Boston, MA office.

About the Role 

The Research Interviewer role, within the New Product Development team, will primarily support qualitative data collection efforts, conducting 10-20 structured interviews with senior security executives per week.  This is a research role, not a call-center role, and you will lead interviews following established protocols, and is a key contributor to IANS data collection efforts. 

Core Responsibilities 

Interview Coordination & Scheduling (~50% of time) 

  • Manage an assigned caseload of cybersecurity executives, lead outreach and recruitment, scheduling, and note-taking review (AI tools will supplement) 
  • Use IANS resources (such as account managers) to reach executives on caseload, ensuring outreach is proactive and timely 
  • Maintain a master tracker of interviews completed and flag coverage gaps to Director in advance of target deadlines 

Conducting Interviews & Data Review (~50% of time) 

  • Conduct 10-20 (30 or 60-minute structured interviews online via Zoom, Teams) per week 
  • Adhere to the established interview protocol, showing judgment for using probing 
  • Ask intelligent, probing follow-up questions when responses are vague, surface-level, or inconsistent  
  • Record all interviews (with consent) and capture real-time notes during the call to supplement the automated recording and transcription  
  • Edit and process verbatim quotes from interview recordings: remove filler words (e.g., "um,"), fix grammar, and ensure quotes are fully coherent and attributable - while preserving the interviewee's authentic voice 
  • Proactively flag data quality issues for Director, and ensure all data is properly tagged for later review and integration into the data stream 

Requirements: 

Must-Haves: 

  • 5 years of relevant experience, or a bachelor's degree + 1 year of relevant experience with executives/senior professionals  
  • Highly organized, quick and self-directed learner, able to get up to speed (with direction and support) on the cybersecurity space, including key products and terminology used by executives 
  • Ability to 'read the room', build relationships, and direct conversations with senior level executives  
  • A client-first mentality-our clients are our first priority, and you will be representing IANS while interviewing them 

 Nice-to-Have: 

  • Experience interfacing with other teams, coordinating client outreach, scheduling, and follow-up 
  • Experience working with quotas and targets, in market or applied research settings 
  • Qualitative data collection experience  
  • B2B experience strongly preferred  
  • Familiarity with cybersecurity concepts and terminology  
  • Experience with Qualtrics and other data collection tools; AI tools (e.g., Copilot) 

Not-Needed: 

  • Deep/senior level cybersecurity experience 

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