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Senior Technical Writer Jobs in Rochester, NY (NOW HIRING)

LandPro Equipment LLC

Service Writer

Batavia, NY · On-site

$19 - $24/hr

Service Writer Batavia, NY ( Apply Description Why LandPro Equipment? We're proud to be a trusted ... technical terms What We Offer At LandPro, we invest in helping you grow, not just do a job. · $40 ...

LandPro Equipment, LLC

Service Writer

Batavia, NY · On-site

$19 - $24/hr

A Day in the Life of a Service Writer As a Service Writer , you're the connection between our ... technical terms What We Offer At LandPro, we invest in helping you grow, not just do a job. • $40 ...

Megazone Cloud US

Lead Full Stack Engineer

Rochester, NY · On-site

$150 - $210/hr

Engage senior client stakeholders at VP level and above, face to face, as the technical voice of ... Produce the written record the program runs on: architecture decision records, decision logs ...

New

MegazoneCloud

Lead Full Stack Engineer

Rochester, NY · On-site

$165K - $200K/yr

Engage senior client stakeholders at VP level and above, face to face, as the technical voice of ... Produce the written record the program runs on: architecture decision records, decision logs ...

Doist

Lead Full Stack Engineer

Rochester, NY · On-site

$160 - $230/hr

Engage senior client stakeholders at VP level and above, face to face, as the technical voice of ... Produce the written record the program runs on: architecture decision records, decision logs ...

New

Calvary Robotics

Senior Controls Design Engineer

Webster, NY · On-site

$89K - $117K/yr

Senior level employees act as leaders on design teams for our custom solutions. Main Duties ... Support technical writers on machine functional/maintenance manuals based on designs. * Contribute ...

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All JobsTechnical Writer JobsSenior Technical Writer JobsSenior Technical Writer Jobs in Rochester, NY

Senior Technical Writer information

See Rochester, NY salary details

$55.7K

$101.7K

$167.7K

How much do senior technical writer jobs pay per year?

As of Aug 7, 2026, the average yearly pay for senior technical writer in Rochester, NY is $101,717.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,900.00 and $122,300.00 per year, depending on experience, location, and employer.

Are senior technical writers in high demand?

Senior technical writers are in high demand across various industries due to the increasing need for clear documentation, user manuals, and technical content. Their expertise in tools like XML, Markdown, and content management systems, along with strong communication skills, makes them valuable in technology, engineering, and software companies.

What does a senior technical writer do?

A Senior Technical Writer is responsible for creating, editing, and managing complex technical documentation, such as user manuals, product guides, and online help systems. They collaborate with engineers, product managers, and other stakeholders to ensure accuracy and clarity in the documentation. In addition to writing, they often lead documentation projects, mentor junior writers, and establish best practices for the documentation team. Their work helps users and customers understand and effectively use complex products or technologies.

What is the difference between Senior Technical Writer vs Technical Writer?

AspectSenior Technical WriterTechnical Writer
Required ExperienceTypically 5+ years, with leadership skillsEntry to mid-level, 1-3 years experience
ResponsibilitiesLeading documentation projects, mentoring, complex contentCreating and editing technical documents, following guidelines
CertificationsOften preferred or required (e.g., STC certifications)Less commonly required
Work EnvironmentCollaborates with cross-functional teams, often in corporate settingsWorks independently or in small teams, in various industries

The main difference between a Senior Technical Writer and a Technical Writer lies in experience, responsibilities, and leadership roles. Senior Technical Writers typically have more experience, handle complex projects, and mentor junior staff, whereas Technical Writers focus on producing clear, accurate documentation under guidance. Both roles are essential in technical communication, but the senior position involves greater oversight and expertise.

What is a senior technical writer?

A senior technical writer contributes to technical support documentation, instruction manuals, scripts, articles, websites, and guides, reducing synthesizing material into concise language for users and customers to fully understand. A senior technical writer is a higher-level employee who delegates tasks to other writers and editors or corrects copy. Senior technical writers also study user feedback for improvement opportunities. In this job, you may revise and rewrite existing content, editing and punching up old copy to match new standards or guidelines.

What are the key skills and qualifications needed to thrive as a senior technical writer, and why are they important?

To thrive as a Senior Technical Writer, you need exceptional writing and editing skills, a strong grasp of technical concepts, and experience with documentation standards, usually supported by a relevant degree or equivalent experience. Familiarity with tools such as MadCap Flare, Adobe FrameMaker, XML-based publishing systems, and version control software is typically required. Strong collaboration, attention to detail, and the ability to translate complex information into clear, user-friendly content are vital soft skills. These competencies ensure the creation of high-quality documentation that supports product usability and customer satisfaction.

How does a senior technical writer typically collaborate with subject matter experts and development teams during documentation projects?

Senior Technical Writers work closely with subject matter experts (SMEs), engineers, and product managers to ensure documentation is accurate and comprehensive. They often attend sprint meetings, conduct interviews, and review product prototypes to gather detailed information. Effective collaboration involves translating complex technical concepts into user-friendly language, incorporating feedback from different stakeholders, and regularly updating documentation as products evolve. This role requires strong communication and project management skills to balance multiple priorities and meet deadlines.
More about Senior Technical Writer jobs
What are the most commonly searched types of Technical Writer jobs in Rochester, NY? The most popular types of Technical Writer jobs in Rochester, NY are:
What are popular job titles related to Senior Technical Writer jobs in Rochester, NY? For Senior Technical Writer jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Senior Technical Writer jobs in Rochester, NY look for? The top searched job categories for Senior Technical Writer jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Senior Technical Writer jobs? Cities near Rochester, NY with the most Senior Technical Writer job openings:
Senior Technical Writer jobs near you
Infographic showing various Senior Technical Writer job openings in Rochester, NY as of August 2026, with employment types broken down into 87% Full Time, 8% Part Time, 4% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $101,717 per year, or $48.9 per hour.

Service Writer

LandPro Equipment LLC

Batavia, NY • On-site

$19 - $24/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

Service Writer

Batavia, NY (http://maps.google.com/maps?q=4540+W.+Saile+Dr.+Batavia+NY+USA+14020)

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Description

Why LandPro Equipment?

We’re proud to be a trusted John Deere dealer serving communities across New York, Ohio, and Pennsylvania but what sets us apart is how we show up every day.

Our goal is simple, to be the most respected dealership by living our PRO values: Professionalism, Respect, and Outstanding Service.

At LandPro Equipment, our team members aren’t just employees, they’rePROs.

A Day in the Life of a Service Writer

As aService Writer, you’re the connection between our customers and our service team.

A typical day includes welcoming customers, understanding their service needs, and making sure everything from work orders to communication with technician runs smoothly. You’ll keep customers informed, coordinate with your team, and help ensure equipment gets back up and running as quickly as possible.

Some days are fast-paced, others require problem-solving but every day gives you the opportunity to make a real impact.

Every day is different, but the goal is always the same: do the job right and take care of the customer.

What You’ll Do

As aService Writer, you will:

  • deliver a high-quality, professional experience at every stage of the service process

  • support customers by clearly communicating service needs, timelines, and updates

  • open, manage, and close work orders with accuracy and attention to detail

  • coordinate with technicians and parts teams to keep work moving efficiently

  • build strong relationships with customers and coworkers through clear communication and respect

  • help ensure customers leave confident in the service they received

What You Bring

You’ll be a great fit for thisService Writerrole if you:

  • take pride in your work and want to grow your skills

  • communicate clearly and stay organized, even in a fast-paced environment

  • enjoy helping customers and solving problems

  • work well as part of a team and support those around you

  • care about doing the job right and delivering great service every time

What You Need to be aLandPro Service Writer:

  • customer service, administrative, or coordination experience

  • strong communication and organizational skills

  • basic computer skills

It’s a Plus if You Have:

  • experience in service, automotive, or equipment environments

  • general understanding of mechanical and technical terms

What We Offer

At LandPro, we invest in helping you grow, not just do a job.

· $40,000 - $50,000 / Year

· Paid Time Off (PTO) that grows with you + Paid Holidays

· Medical, Dental, Vision, Life Insurance, and Short-Term Disability

· 401K with Company Match + Access to Empeople

· Access to John Deere University + Earn While You Learn Program

· Employee Discount on Equipment & Parts

LandPro Equipment is an Equal Opportunity Employer. We are proud to recruit, hire, and promote without discrimination due to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law.;

Salary Description

$19-$24/HR

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