1

Senior Technical Support Analyst Jobs in Quebec (NOW HIRING)

Le support a la relocalisation n'est pas disponible pour ce poste * Un visa de travail ou un ... We're seeking a Senior Technical Artist to join the Unity AI Authoring team. In this role, you'll ...

We're looking for a strategic and customer-obsessed Senior Technical Product Manager to define and ... Synthesize customer feedback and analyze quantitative data to draw insights,make informed decisions ...

... support of community service projects to social events that foster fun and relationship building ... The Role AspenTech is looking for a talented and experienced Technical Writer to join our ...

... companies support a diverse collection of global customers. Sun Chemical Corporation is a ... Fort esprit d'analyse et capacite d'executer plusieurs taches a la fois * Bonnes competences en ...

... technical stakeholders. * Ability to troubleshoot issues, ask effective questions, organize ... Experience in a support analyst, application support, business support, service desk, technology ...

Showing results 21-40

Senior Technical Support Analyst information

See Quebec salary details

$44.5K

$81.5K

$143.5K

How much do senior technical support analyst jobs pay per year?

As of Sep 4, 2026, the average yearly pay for senior technical support analyst in Quebec is $81,521.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,000.00 and $99,500.00 per year, depending on experience, location, and employer.

What is a senior technical support analyst?

A Senior Technical Support Analyst is an experienced IT professional who provides advanced troubleshooting and support for software, hardware, and network issues. They typically assist end-users and junior analysts with complex technical problems, ensuring efficient resolution and minimal downtime. Additionally, they may contribute to documentation, process improvement, and training within the support team. Their role also involves collaborating with other IT departments to resolve escalated issues and implement solutions.

What are some common challenges faced by senior technical support analysts, and how can they be effectively managed?

Senior Technical Support Analysts often encounter complex technical issues that require deep troubleshooting and collaboration across teams such as engineering, product, or operations. Managing high-priority incidents, staying up-to-date with evolving technologies, and balancing multiple cases simultaneously can be challenging. Effective time management, strong communication skills, and leveraging internal knowledge bases or escalation procedures are key strategies for overcoming these challenges. Building strong relationships with cross-functional teams and maintaining a customer-focused mindset also contribute to successful problem resolution and professional growth.

What are the key skills and qualifications needed to thrive as a senior technical support analyst, and why are they important?

To thrive as a Senior Technical Support Analyst, you need advanced troubleshooting skills, deep knowledge of operating systems and networks, and several years of experience in IT support, often backed by a relevant degree or certifications like CompTIA or Microsoft. Familiarity with ticketing systems (e.g., ServiceNow), remote desktop tools, and diagnostic software is typically required. Outstanding problem-solving abilities, customer service orientation, and clear communication skills help analysts effectively address complex issues and mentor junior staff. These skills are crucial to efficiently resolve technical problems, maintain high user satisfaction, and ensure seamless IT operations within an organization.

What is the difference between Senior Technical Support Analyst vs Technical Support Specialist?

AspectSenior Technical Support AnalystTechnical Support Specialist
Required CredentialsBachelor's degree, certifications like CompTIA, ITILHigh school diploma or associate's, some certifications beneficial
Work EnvironmentCorporate IT departments, tech companies, customer support centersHelp desks, call centers, technical support teams
Employer & Industry UsageUsed across IT, software, hardware industriesCommon in tech, telecom, and electronics sectors
Search & Comparison IntentUnderstanding senior roles, career progressionEntry to mid-level support roles, skill requirements

The Senior Technical Support Analyst typically has more experience, advanced certifications, and handles complex issues, often mentoring junior staff. The Technical Support Specialist focuses on resolving standard technical problems and providing customer support. Both roles are essential in tech support teams but differ mainly in experience level and scope of responsibilities.

What are popular job titles related to Senior Technical Support Analyst jobs in Quebec?

For Senior Technical Support Analyst jobs in Quebec, the most frequently searched job titles are:

What job categories do people searching Senior Technical Support Analyst jobs in Quebec look for?

The top searched job categories for Senior Technical Support Analyst jobs in Quebec are:

What cities in Quebec are hiring for Senior Technical Support Analyst jobs?

Cities in Quebec with the most Senior Technical Support Analyst job openings:

What are popular job titles related to Senior Technical Support Analyst jobs in QC?

For Senior Technical Support Analyst jobs in QC, the most frequently searched job titles are:

Infographic showing various Senior Technical Support Analyst job openings in Quebec as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $81,521 per year, or $39.2 per hour.

Senior Technical Artist

Unitytech

Montreal, QC โ€ข On-site

Full-time

Medical, Life, Retirement, PTO

Re-posted 2 days ago


Job description

L'opportunite
Chez Unity, nous faconnons l'avenir de la 3D en temps reel en appliquant l'IA pour revolutionner la facon dont les jeux sont crees et vecus. Des outils de creation intelligents aux nouvelles manieres d'interagir avec le contenu, nous construisons la prochaine generation de Pipelines assistes par l'IA, permettant un developpement de jeux 3D plus rapide, plus immersif et plus efficace.

Nous recherchons un(e) Artiste Technique Senior pour se joindre a l'equipe Unity AI Authoring. Dans ce role, vous allez concevoir et creer des flux de travail, des Pipelines, des environnements de projets de test et des outils propulses par l'IA, transformant la facon dont les jeux sont concus, prototypes et lances.

Si vous aimez allier creativite artistique et resolution de problemes techniques, et que vous avez envie de repousser les limites de la creation de jeux assistee par l'IA, nous serons ravi(e)s de vous connaitre.

Ce que vous allez faire

  • Concevoir et developper des flux de travail, des Pipelines et des outils pour soutenir la creation de jeux assistee par l'IA.

  • Integrer les ressources provenant des equipes artistiques et de design et mettre en uvre des fonctionnalites qui permettent aux agents IA d'interagir avec cellesci et de les enrichir.

  • Prototyper rapidement des idees et des systemes de jeu propulses par l'IA afin d'explorer de nouvelles experiences de jeu.

  • Developper des solutions permettant d'integrer des ressources et des donnees du monde reel dans des applications en temps reel.

  • Effectuer de la recherche et experimenter avec des technologies emergentes afin de repousser les frontieres de l'IA dans les jeux.

  • Collaborer au sein de petites equipes pour livrer des projets sur plusieurs plateformes, notamment les ordinateurs de bureau, les casques AR/VR, les appareils mobiles, le WebGL et d'autres encore.

Ce que nous recherchons

  • Avoir de l'experience en developpement de jeux, idealement avec l'editeur Unity.

  • Posseder un talent artistique marque et un portfolio demontrant creativite et maitrise technique.

  • Avoir une solide experience dans la conception et la creation de flux de travail propulses par l'IA.

  • Avoir de l'experience avec des jeux de donnees pour LLM et le benchmarking.

  • Disposer d'une bonne comprehension d'au moins une suite de creation 3D (Maya, Blender, etc.).

  • Avoir de l'experience en optimisation de modeles 3D et en performance temps reel.

  • Etre familier(ere) avec les flux de production artistique comme la modelisation, le texturage, le rigging, l'animation ou l'eclairage (HDRP/URP).

  • Avoir des competences intermediaires en C# ou dans un autre langage de programmation.

  • Etre capable de prototyper rapidement des idees et d'iterer en fonction des retours, en particulier dans des flux de travail assistes par l'IA.

Vous avez peut-etre egalement

  • De l'experience de production dans le developpement d'applications AR/VR pour des plateformes de casques.

  • Des connaissances en performance de rendu et en techniques d'optimisation.

Information supplementaire

  • Le support a la relocalisation n'est pas disponible pour ce poste

  • Un visa de travail ou un parrainage de l'immigration n'est pas disponible pour ce poste

The opportunity
At Unity, we're shaping the future of real-time 3D by applying AI to revolutionize how games are created and experienced. From intelligent authoring tools to new ways of interacting with content, we're building the next generation of AI-powered pipelines that enable faster, more immersive, and more efficient 3D game development.

We're seeking a Senior Technical Artist to join the Unity AI Authoring team. In this role, you'll design and build AI-driven workflows, pipelines, test project environments and tools, transforming how games are designed, prototyped, and launched.

If you love combining artistic creativity with technical problem-solving and enjoy pushing the boundaries of AI-driven game creation, then we're eager to hear from you.

What you'll be doing

  • Designing and developing workflows, pipelines, and tools to support AI-assisted game creation.

  • Integrating assets from art & design teams and implementing features that allow AI agents to interact with and enhance them.

  • Rapidly prototyping ideas and AI-powered game systems to explore new gameplay experiences.

  • Developing solutions to bring real-world assets and data into real-time applications.

  • Researching and experimenting with emerging technologies to push the boundaries of AI in games.

  • Collaborating in small teams to deliver projects across multiple platforms, including desktop, AR/VR headsets, mobile, WebGL, and more.

What we're looking for

  • Experience in game development, preferably with Unity.

  • Strong artistic talent and a portfolio demonstrating creativity and technical skill.

  • Strong experience designing and building AI-driven workflows.

  • Experience with LLM datasets and benchmarking.

  • Solid understanding of one or more 3D creation suites (Maya, Blender, etc.).

  • Experience with 3D model optimization and real-time performance considerations.

  • Familiarity with art production workflows such as modeling, texturing, rigging, animation, or lighting (HDRP/URP).

  • Intermediate skills in C# or another programming language.

  • Ability to rapidly prototype ideas and iterate based on feedback, particularly in AI-assisted workflows.

You might also have

  • Production experience developing AR/VR applications for headset platforms.

  • Knowledge of rendering performance and optimization techniques.

Additional information

  • Relocation support is not available for this position

  • Work visa/immigration sponsorship is not available for this position

Avantages


Chez Unity, nous voulons que nos membres d'equipe s'epanouissent. Nous offrons un large eventail d'avantages concus pour soutenir le bien-etre et l'equilibre travail-vie personnelle.


Veuillez noter: L'admissibilite aux avantages, les offres specifiques et la couverture varient selon le pays et le statut d'emploi.


Bien que les avantages precis puissent varier, voici certaines des facons dont nous nous efforcons de prendre soin de nos membres d'equipe admissibles a l'echelle mondiale : assurance sante, vie et invalidite complete | Subvention pour les deplacements | Participation des employes a l'actionnariat | Regimes de retraite/pension competitifs | Vacances et conges personnels genereux | Soutien aux nouveaux parents grace a des conges et des programmes de soutien aux familles | Collations offertes au bureau | Programmes et soutien en matiere de sante mentale et de bien-etre | Groupes-ressources pour employes | Programme mondial d'aide aux employes | Programmes de formation et de perfectionnement | Programme de benevolat et de jumelage de dons

La vie chez Unity


Unity [NYSE : U] est le premier moteur de jeu au monde, propulsant les experiences de plus de 3 milliards d'utilisateurs(rices) chaque mois. Les plus grands jeux mobiles, les titres independants PC les plus populaires, des jeux console parmi les plus innovants, ainsi que la quasi-totalite des principales experiences XR et jeux Web sont developpes, deployes et optimises avec Unity.


Unity accompagne egalement des equipes dans des secteurs tels que l'automobile, l'industrie manufacturiere et la sante pour concevoir, simuler et collaborer en 3D - comblant ainsi l'ecart entre les idees et la realite. Pour plus d'informations, veuillez visiter www.unity.com.


Unity est un employeur fier de garantir l'egalite des chances. Nous nous engageons a favoriser un environnement inclusif et innovateur et a celebrer nos employes a travers l'age, l'ethinicite, la couleur, l'ascendance, l'origine nationale, la religion, le handicap, le sexe, l'identite ou l'expression de genre, l'orientation sexuelle ou tout autre statut protege conformement a la loi applicable. Si vous etes en situation de handicap ou avez des besoins specifiques necessitant des amenagements pour que votre entretien se deroule dans les meilleures conditions, nous vous invitons a remplir ce formulaire afin de nous en informer et que nous puissions faire le necessaire.


Ce poste exige que son ou sa titulaire possede une connaissance de l'anglais qui soit suffisante pour lui permettre d'avoir des echanges professionnels verbaux et ecrits dans cette langue, puisque l'accomplissement des taches liees a ce poste necessite des communications frequentes et regulieres avec des collegues et partenaire situes a l'echelle mondiale et dont la langue commune est l'anglais.


Les chasseurs de tetes et les agences de recrutement ne peuvent pas soumettre resumes/CV par ce site Web ou directement aux superviseurs. Unity n'accepte pas des chasseurs de tetes non sollicites et des resumes (CV) d'agence. Unity ne payera pas d'honoraires a aucune agence tierce ou entreprise qui n'a pas signe d'ententes avec Unity.


La protection de votre vie privee est importante pour nous. Veuillez prendre un moment pour consulter nos politiques de confidentialite pour les prospects et les candidats. Si vous avez des questions concernant la protection de votre vie privee, veuillez nous contacter a DPO@unity.com.

Benefits


At Unity, we want our team members to thrive. We offer a wide range of benefits designed to support well-being and work-life balance.


Please note: Benefits eligibility, specific offerings, and coverage vary based on the country and employment status.


While specific benefits vary, here are some of the ways we strive to take care of our eligible team members globally: Comprehensive health, life, and disability insurance | Commute subsidy | Employee stock ownership | Competitive retirement/pension plans | Generous vacation and personal days | Support for new parents through leave and family-care programs | Office food snacks | Mental Health and Wellbeing programs and support | Employee Resource Groups | Global Employee Assistance Program | Training and development programs | Volunteering and donation matching program

Life at Unity


Unity [NYSE: U] is the world's leading game engine, powering play for more than 3 billion consumers each month. The top mobile games in the world, the most played PC indie titles, the most innovative console games, and virtually all of the top XR and Web Games are developed, deployed, and grown in Unity. Unity also enables teams across industries like automotive, manufacturing, and healthcare to design, simulate, and collaborate in 3D - closing the gap between ideas and reality. For more information, please visit www.unity.com.


Unity is a proud equal opportunity employer. We are committed to fostering an inclusive, innovative environment and celebrate our employees across age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. Our differences are strengths that enable us to support the growing and evolving needs of our customers, partners, and collaborators. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know.


This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.


Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.


Your privacy is important to us. Please take a moment to review our Prospect and Applicant Privacy Policies. Should you have any concerns about your privacy, please contact us at DPO@unity.com.