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Senior Operations Technician Jobs (NOW HIRING)

100 - Operations: COGS

Operations Technician I

Andover, MA · On-site

$19.91 - $29.87/hr

Operations Technician II The Operations Technician II role is ideal for someone who's not only ... Escalate critical incidents to senior engineers or management when needed. * Proactively manage ...

New

100 - Operations: COGS

Operations Technician I

Andover, MA · On-site

$19.91 - $29.87/hr

Operations Technician II The Operations Technician II role is ideal for someone who's not only ... Escalate critical incidents to senior engineers or management when needed. * Proactively manage ...

New

100 - Operations: COGS

Operations Technician I

Seattle, WA · On-site

$19.91 - $29.87/hr

Operations Technician I We are seeking an Operations Technician I who will play a vital role in ... Escalate critical incidents to senior engineers or management when needed. * Proactively manage ...

100 - Operations: COGS

Operations Technician II

Dallas, TX · On-site

$21.01 - $31.66/hr

Operations Technician II The Operations Technician II role is ideal for someone who's not only ... Escalate critical incidents to senior engineers or management as needed. * Document root cause ...

New

100 - Operations: COGS

Operations Technician II

Dallas, TX · On-site

$21.01 - $31.66/hr

Operations Technician II The Operations Technician II role is ideal for someone who's not only ... Escalate critical incidents to senior engineers or management as needed. * Document root cause ...

New

100 - Operations: COGS

Operations Technician II

Dallas, TX · On-site

$21.01 - $31.66/hr

Operations Technician II The Operations Technician II role is ideal for someone who's not only ... Escalate critical incidents to senior engineers or management as needed. * Document root cause ...

New

Williams

Operations Technician

New Albany, OH · On-site

Technician Sr: 6+ years of operations experience with similar equipment or facilities; Associate degree preferred Tech Skills That Set You Apart * Proficiency in Microsoft Office and PC applications

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Senior Operations Technician information

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How much do senior operations technician jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for senior operations technician in the United States is $27.95, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $33.41 per hour, depending on experience, location, and employer.

What are some typical challenges faced by senior operations technicians, and how can they effectively address them?

Senior Operations Technicians often encounter challenges such as troubleshooting complex equipment failures, managing unplanned downtime, and ensuring compliance with strict safety and quality standards. To address these issues, they rely on strong analytical skills, proactive maintenance practices, and effective communication with engineering and production teams. Building a thorough understanding of plant systems and staying updated on new technologies also contribute to resolving problems quickly and maintaining smooth operations.

What is the difference between Senior Operations Technician vs Operations Technician?

AspectSenior Operations TechnicianOperations Technician
CertificationsOften required to have certifications like OSHA, technical diplomas, or specialized industry certificationsTypically requires similar certifications but may not need advanced or supervisory credentials
Work EnvironmentMore complex environments, often overseeing or troubleshooting advanced systemsHands-on technical work in operational settings, maintenance, and basic troubleshooting
ResponsibilitiesSupervising technicians, troubleshooting complex issues, and ensuring safety compliancePerforming routine maintenance, basic troubleshooting, and supporting operations

The main difference between a Senior Operations Technician and an Operations Technician lies in experience, responsibility level, and scope of work. Senior roles typically involve supervisory duties, advanced troubleshooting, and safety oversight, while Operations Technicians focus on routine technical tasks. Both roles require similar certifications and work in comparable environments, but the senior position demands more expertise and leadership.

What are the key skills and qualifications needed to thrive as a senior operations technician?

To thrive as a Senior Operations Technician, you need advanced technical knowledge in process operations, troubleshooting, equipment maintenance, and typically an associate degree or relevant certifications. Familiarity with SCADA systems, PLC programming, and safety management systems is often required. Strong problem-solving, attention to detail, and effective communication are essential soft skills for leading teams and ensuring operational continuity. These competencies are important to maintain safe, efficient plant operations and to minimize downtime or hazards.

What is a senior operations technician?

Senior Operations Technicians are experienced professionals responsible for overseeing, maintaining, and optimizing the daily operations of technical systems or facilities. They ensure that equipment and processes run efficiently, troubleshoot issues, and often lead or train junior staff. These technicians play a key role in maintaining safety standards, implementing process improvements, and supporting overall operational goals. Their expertise is critical in industries such as manufacturing, utilities, and industrial facilities.
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What job categories do people searching Senior Operations Technician jobs look for? The top searched job categories for Senior Operations Technician jobs are:
Senior Operations Technician jobs near you
Infographic showing various Senior Operations Technician job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $58,133 per year, or $27.9 per hour.

Operations Technician I

100 - Operations: COGS

Andover, MA • On-site

$19.91 - $29.87/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Operations Technician II

The Operations Technician II role is ideal for someone who's not only technically skilled but also thrives on solving complex challenges and finding innovative solutions. You'll be at the center of activity, applying your technical expertise to keep systems running efficiently while continuously growing your skills. Daily responsibilities may include prepping cabinets, handling stock, racking servers, pulling cables, and managing alarms within a high-tech environment featuring advanced HVAC and electrical equipment. A strong customer service mindset is essential, as you'll interact with customers to ensure their needs are met with professionalism and care.

We're looking for someone who takes pride in their work, appearance, and the upkeep of the facility—someone dependable, adaptable, and ready to tackle the ever-changing demands of a 24/7 environment. The ideal candidate builds trusted relationships with internal teams and customers alike, representing TierPoint's reliability, attention to detail, and commitment to operational excellence.

Shift schedule will be as follows:

  • Week 1: Monday, Tuesday, Friday, Saturday, Sunday, 7:00pm - 7:00am
  • Week 2: Wednesday, Thursday, 7:00pm - 7:00am
  • Rotating weekends

Responsibilities

Hardware and Infrastructure Support:

  • Assist in the installation, configuration, and maintenance of servers, storage devices, and network equipment.
  • Provide remote smart hands support for customer advanced issues/concerns.

Monitoring & Maintenance:

  • Monitor and respond to alerts related to power, cooling, and network performance.
  • Perform regular facility security and operational walk-throughs for issue identification, reporting and documentation.
  • Follow Method of Procedures (MOP) for equipment & cabling maintenance.

Incident Response & Troubleshooting:

  • Escalate critical incidents to senior engineers or management when needed.
  • Proactively manage ticket queue for timely request response and completion.

Security & Compliance:

  • React to alarms promptly and escalate any urgent or unresolved issues to senior staff.
  • Escort and supervise third-party vendors and visitors when required.
  • Maintain accurate records of equipment changes, incidents, and maintenance activities.
  • Monitor security cameras.
  • Other duties as assigned

Qualifications

  • High School degree or equivalent
  • Adequate professional experience and knowledge to perform job responsibilities
  • Excellent verbal, written, and interpersonal skills
  • Ability to prioritize and organize effectively
  • Ability to work on multiple projects simultaneously
  • Ability to work both independently and with others
  • Ability to operate in a fast moving, team-oriented, collaborative environment with tight deadlines
  • Proficiency in using MS Office Suite and Windows-based computer applications

Preferred Experience:

  • Prior experience particularly in the data center industry

Working Conditions:

  • Data Center Operations environment.
  • Shift Work: Availability for on-call duties and occasional shift work, including nights and weekends, as required by the data center's operational needs.
  • Physical Requirements: Ability to work in controlled environments and handle physical tasks such as lifting hardware or navigating confined spaces

Pay Transparency: TierPoint is committed to practices that promote pay equity and transparency. We provide a compensation range for roles that may be hired in locations with pay transparency law requirements. It's important to note the pay range may be narrower than displayed, as various factors are used to determine the offered compensation package including skill set, level of experience, geographic locations, and other relevant factors- i.e. budgetary requirements.

Pay Range $19.91 - $29.87

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