Senior Operations Technician Jobs (NOW HIRING)

Description

The Sr. Operations Technician is responsible for the receipt, inventory, storage, withdrawal and shipment of biological specimens, samples, clinical agents, and materials from multiple commercial and government clients. These materials are stored at temperatures ranging from ambient (room temperature) to -196°C with potentially hazardous properties. This position uses database applications and standard precautionary procedures to work independently, be self-directed, communicate effectively, and use good judgment when making decisions. Internal or external client interaction occurs under the guidance of experienced professional or technical staff. This position may also participate in the assembly of kits and label printing. As a Sr. Technician, this position evaluates and orders materials needed for specific laboratory/repository tasks applying knowledge of product and production processes and acts as an on‐the‐floor first line resource/responder to database trouble‐shooting and queries by staff/clients. Internal or external client interaction is related to customer service solutions of moderate effect to the client. This position requires a high level of complexity in implementation of increasingly diverse knowledge of technical, operative or administrative methods and practices found within the repository industry. Essential Duties and Responsibilities: Must be able to perform Operations Technician 1 duties: • Prepares samples or clinical agents for pickups, courier deliveries, and shipments. • Works closely with managers to support customer inquiries, discrepancies, inventory maintenance and database updates. • Responsible for using an inventory management system for data entry, sample tracking, and management of samples. • Maintains files for validation of data and preparation of queries, reviews accumulated data for accuracy and prepares reports of information and sample data. • Performs internal specimen consolidation and reorganization projects under the guidance of a Lead Operations Technician. • Participates in process improvement activities. • Receives, handles and inventories specimens of human, animal, and/or plant origin at temperatures ranging from ambient to -196°C, and having potentially hazardous properties. • Assures compliance to cGMP parts 210 and 211 and company quality systems. • Follows standard operating procedures (SOPs), facility safety guidelines, and Food & Drug Administration (FDA) requirements which may include compliance with cGMP CFR parts 210 and 211 where applicable. • Role models behavior consistent with our company values of Integrity, Intensity, Innovation & Involvement. • May prepare sample collection kits in accordance with Standard Work Instructions. • May preform commercial packaging and labeling activities. • May be required to travel to other facilities to meet business needs. Must be able to perform Operations Technician 2 duties: • Compiles data for the storage and retrieval of specimens and for report preparation. • Assists in training of peers according to SOPs in the effective use of equipment, methods of storage and retrieval, serum separation, aliquoting, general laboratory procedures and systematic data entry. • Contributes to development of standard operating procedures for repository and/or laboratory. • Conducts investigations to determine specimen movement history and recommends resolution of inventory inaccuracies. • Performs internal specimen consolidation and reorganization projects. • Resolves complex discrepancies involving ID modifications/duplicate or redundant entries, and multi‐field corrections as directed by client or Supervisor instructions. • Verifies material prior to shipment and confirms accuracy of data entry records for incoming material. • May process biological samples according to client specifications, including but not limited to, blood-component separation and aliquoting. • Supports printing services including the printing of materials, compiling of job packets, supply inventory maintenance, and perform minor preventive maintenance on thermal transfer label printers. Sr. Operations Technicians must apply skills to perform the following duties: • Mentors and participates in the training of peers. • Maintains repository files for validation of data and preparation of queries. • Reviews accumulated data for accuracy and prepares reports of information and sample data. • Trouble shoots facility equipment issues and provides suggestions and/or solutions for implementation. • Mid‐process pick‐up of projects initiated by others and determines path forward; seeing project to final accurate conclusion. • May lead the printing proof implementation and maintenance processes, including collaboration various departments including Quality Assurance, Client Services, and Technical Services. May lead the printing services processes to ensure all requests are met on time and sufficient supplies are accurately and effectively maintained. • Leads and completes labeling services and batch records. • Provides follow‐up to direct client contact via email or face‐to‐face. • Day‐to‐day coordination of multiple repository projects in process. • Other duties may be assigned to meet business needs.

Skills

Repository, Cold Chain, Sample, Freezer, gmp, Biological Specimen, ALiquot, Serum Separation, labeling, printing, batch record, LN2, Liquid Nitrogen, Dry Ice, Inventory, Shipping

Top Skills Details

Repository,Cold Chain,Sample,Freezer,gmp,Biological Specimen,ALiquot,Serum Separation,labeling,printing,batch record

Additional Skills & Qualifications

Mon-Fri 8am-5pm prefer experience working with Cold Chain, Dry Ice, Liquid Nitrogen (LN2), -80 Freezers preferred. Prefer work experience with data entry, shipping/receiving, batch records, labeling and sample management. Basic Minimum Qualifications: The qualifications listed below are representative of knowledge, skill and/or ability. To perform this job successfully, an individual must be able to complete each essential duty. • Requires proven ability to communicate effectively verbally and in written form. • Requires expert ability to prepare reports using Microsoft Excel. • Requires knowledge of Windows and Microsoft Word and possibly Microsoft Access. • Requires expert ability to work with methods to handle, process, and store specimens using a computerized storage and retrieval system. • Requires knowledge of Universal Precautions, general laboratory and quality assurance/control. • Valid driver’s license and good driving record if required to transport material. • Requires demonstration of good professional judgment when working with clients. • Requires ability to role model behavior consistent with company values. • Requires demonstration of strong logic and problem-solving skills. • Must be self-driven; able to function and complete tasks without continual oversight and direction. • Must have high level of integrity and reliability, as database and inventory management are key aspects of the position. Education/ Experience: • Requires High School Diploma; Prefer a Bachelor’s degree in a Science related field. • Requires 2+ years repository work experience with data entry, shipping/receiving, sample management. • Requires 2+ years packaging, labeling, and batch record experience. • Experience with Optel, Codesoft, label printing, barcode grading is preferred. Certificates and/ or Licenses: • IATA Dangerous Goods Training for Class 6.2 Shipping. • Blood Borne Pathogens Training. Hep B vaccine required

Experience Level

Expert Level

This is a Contract position based out of Frederick, MD.

The pay range for this position is $25.00 - $29.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Frederick,MD.

This position is anticipated to close on Jun 24, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.