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Senior Operations Technician Jobs in Illinois (NOW HIRING)

TierPoint

Operations Technician I

Franklin Park, IL · On-site

TierPoint is seeking an Operations Technician I who will play a vital role in maintaining the ... to senior engineers or management when needed. • Proactively manage ticket queue for timely ...

Tierpoint

Operations Technician I

Franklin Park, IL

$19.91 - $29.87/hr

We are seeking an Operations Technician I who will play a vital role in maintaining the smooth ... Escalate critical incidents to senior engineers or management when needed. * Proactively manage ...

Tierpoint

Operations Technician I

Franklin Park, IL · On-site

$19.91 - $29.87/hr

Overview We are seeking an Operations Technician I who will play a vital role in maintaining the ... Escalate critical incidents to senior engineers or management when needed. * Proactively manage ...

JLL

Operations Director

Chicago, IL

The Director of Operations reports into the Sr. Director of Operations and leads an organization of highly skilled technicians, engineers and managers in delivering Material Handling, Industrial ...

Greif

Sr. Process Technician

Lockport, IL

$90K - $153.20K/yr

With a commitment to legendary customer service, operational excellence, and global sustainability ... The Senior Process Technician serves as a subject matter expert for blow-molding processes ...

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Senior Operations Technician information

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$13

$27

$42

How much do senior operations technician jobs pay per hour?

As of May 27, 2026, the average hourly pay for senior operations technician in Illinois is $27.08, according to ZipRecruiter salary data. Most workers in this role earn between $20.48 and $32.36 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior Operations Technician, and why are they important?

To thrive as a Senior Operations Technician, you need advanced technical knowledge in process operations, troubleshooting, equipment maintenance, and typically an associate degree or relevant certifications. Familiarity with SCADA systems, PLC programming, and safety management systems is often required. Strong problem-solving, attention to detail, and effective communication are essential soft skills for leading teams and ensuring operational continuity. These competencies are important to maintain safe, efficient plant operations and to minimize downtime or hazards.

What are some typical challenges faced by Senior Operations Technicians, and how can they effectively address them?

Senior Operations Technicians often encounter challenges such as troubleshooting complex equipment failures, managing unplanned downtime, and ensuring compliance with strict safety and quality standards. To address these issues, they rely on strong analytical skills, proactive maintenance practices, and effective communication with engineering and production teams. Building a thorough understanding of plant systems and staying updated on new technologies also contribute to resolving problems quickly and maintaining smooth operations.

What are Senior Operations Technicians?

Senior Operations Technicians are experienced professionals responsible for overseeing, maintaining, and optimizing the daily operations of technical systems or facilities. They ensure that equipment and processes run efficiently, troubleshoot issues, and often lead or train junior staff. These technicians play a key role in maintaining safety standards, implementing process improvements, and supporting overall operational goals. Their expertise is critical in industries such as manufacturing, utilities, and industrial facilities.

What is the difference between Senior Operations Technician vs Operations Technician?

AspectSenior Operations TechnicianOperations Technician
CertificationsOften required to have certifications like OSHA, technical diplomas, or specialized industry certificationsTypically requires similar certifications but may not need advanced or supervisory credentials
Work EnvironmentMore complex environments, often overseeing or troubleshooting advanced systemsHands-on technical work in operational settings, maintenance, and basic troubleshooting
ResponsibilitiesSupervising technicians, troubleshooting complex issues, and ensuring safety compliancePerforming routine maintenance, basic troubleshooting, and supporting operations

The main difference between a Senior Operations Technician and an Operations Technician lies in experience, responsibility level, and scope of work. Senior roles typically involve supervisory duties, advanced troubleshooting, and safety oversight, while Operations Technicians focus on routine technical tasks. Both roles require similar certifications and work in comparable environments, but the senior position demands more expertise and leadership.

What are popular job titles related to Senior Operations Technician jobs in Illinois? For Senior Operations Technician jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Senior Operations Technician jobs in Illinois look for? The top searched job categories for Senior Operations Technician jobs in Illinois are:
What cities in Illinois are hiring for Senior Operations Technician jobs? Cities in Illinois with the most Senior Operations Technician job openings:
Senior Operations Technician jobs near you
Operations Technician I

Operations Technician I

TierPoint

Franklin Park, IL • On-site

Full-time

Posted 21 days ago

TierPoint rating

6.7

Company rating: 6.7 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

136th of 204 rated it services

Job description

Job Summary:
TierPoint is seeking an Operations Technician I who will play a vital role in maintaining the smooth operations of their data center facilities. The ideal candidate will assist in technical tasks and support hardware and infrastructure while ensuring operational excellence and customer service.
Responsibilities:
• Assist in the Installation, configuration, and maintenance of servers, storage devices, and network equipment.
• Provide remote smart hands support for customer advanced issues/concerns.
• Monitor and respond to alerts related to power, cooling, and network performance.
• Perform regular facility security and operational walk-throughs for issue identification, reporting and documentation.
• Follow Method of Procedures (MOP) for equipment & cabling maintenance.
• Escalate critical incidents to senior engineers or management when needed.
• Proactively manage ticket queue for timely request response and completion.
• React to alarms promptly and escalate any urgent or unresolved issues to senior staff.
• Escort and supervise third-party vendors and visitors when required.
• Maintain accurate records of equipment changes, incidents, and maintenance activities.
• Monitor security cameras.
• Other duties as assigned
Qualifications:
Required:
• High School degree or equivalent
• Adequate professional experience and knowledge to perform Job Responsibilities
• Excellent verbal, written, and interpersonal skills
• Ability to prioritize and organize effectively
• Ability to work on multiple projects simultaneously
• Ability to work both independently and with others
• Ability to operate in a fast moving, team-oriented, collaborative environment with tight deadlines
• Proficiency in using MS Office Suite and Windows-based computer applications
Preferred:
• Prior experience particularly in the data center industry
Company:
TierPoint is an enterprise data center company that provides secure, connected IT platform solutions for digital transformation initiatives. Founded in 2010, the company is headquartered in St Louis, USA, with a team of 501-1000 employees. The company is currently Late Stage.

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