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Senior Learning Program Manager Jobs in Rhode Island

Program Manager - Digital Deposits

Johnston, RI ยท On-site

$130K - $155K/yr

Description Program Manager, Digital Deposits Role Overview The Deposit Program Manager is a senior execution leader responsible for translating Citizens deposit and household digital growth strategy ...

The Clinical Program Manager System Nursing Leadership Development is a senior nursing leader ... Embed evidence based leadership principles, adult learning theory, and professional nursing ...

Raytheon is seeking an experienced Program Management, Planning & Scheduling professional to join ... senior management as needed. * Support EAC and LRE processes as they relate to the Program IMS ...

... management decisions, combining property loss prevention with insurance protection ... About The Job We are seeking a Senior Program and Change Consultant who combines strong leadership ...

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Senior Learning Program Manager information

What are the main challenges Senior Learning Program Managers face when leading large-scale training initiatives?

Senior Learning Program Managers often encounter challenges such as aligning diverse stakeholder expectations, managing cross-functional teams, and ensuring training initiatives meet both business goals and learner needs. Coordinating with subject matter experts, adapting to rapidly changing organizational priorities, and measuring the effectiveness of learning programs are also common hurdles. Success in this role requires strong communication, project management, and analytical skills to navigate these complexities and drive impactful results.

What are the key skills and qualifications needed to thrive as a Senior Learning Program Manager, and why are they important?

To thrive as a Senior Learning Program Manager, you need expertise in instructional design, program management, and adult learning principles, typically supported by a relevant degree and experience in developing large-scale learning initiatives. Familiarity with learning management systems (LMS), e-learning authoring tools, and data analytics platforms is highly valuable, as are certifications like CPLP or PMP. Strong leadership, stakeholder management, and strategic communication skills help drive engagement and lead cross-functional teams effectively. These competencies are critical for designing impactful learning solutions and ensuring organizational goals are met through effective talent development.

What is the difference between Senior Learning Program Manager vs Learning and Development Specialist?

AspectSenior Learning Program ManagerLearning and Development Specialist
CredentialsBachelor's/Master's in Education, HR, or related field; PMP or similar certifications often preferredBachelor's degree in HR, Education, or related field; certifications like CPLP are common
Work EnvironmentOversees multiple programs, manages teams, collaborates with leadershipFocuses on delivering training, developing content, working directly with employees
Employer & Industry UsageUsed in corporate, tech, healthcare sectors for strategic learning initiativesCommon in corporate and nonprofit sectors for training delivery and content creation

The Senior Learning Program Manager typically handles strategic planning, manages teams, and oversees multiple learning initiatives, while the Learning and Development Specialist focuses on designing and delivering training programs. The former has broader responsibilities and often requires more experience and certifications, whereas the latter concentrates on execution and content development.

What are Senior Learning Program Managers?

Senior Learning Program Managers are professionals responsible for designing, implementing, and overseeing large-scale learning and development programs within an organization. They work closely with stakeholders to assess training needs, develop strategic learning initiatives, and measure the effectiveness of educational programs. Their role often involves managing teams, budgets, and timelines to ensure that learning objectives are met and aligned with organizational goals. Senior Learning Program Managers also stay updated on best practices in adult education and incorporate new technologies or methodologies to enhance training outcomes.
What are popular job titles related to Senior Learning Program Manager jobs in Rhode Island? For Senior Learning Program Manager jobs in Rhode Island, the most frequently searched job titles are:
What cities in Rhode Island are hiring for Senior Learning Program Manager jobs? Cities in Rhode Island with the most Senior Learning Program Manager job openings:
Program Manager - Digital Deposits

Program Manager - Digital Deposits

Citizens

Johnston, RI โ€ข On-site

$130K - $155K/yr

Other

Medical, Dental, Vision, Retirement

Posted 21 days ago


Job description

Description

Program Manager, Digital Deposits

Role Overview

The Deposit Program Manager is a senior execution leader responsible for translating Citizens deposit and household digital growth strategy into disciplined, measurable delivery. This role serves as the operational backbone of the Household Growth team, owning execution across two to three concurrent digital sales oriented workstreams spanning acquisition, onboarding, and relationship deepening.

Operating at the intersection of strategy, execution, and performance management, this individual ensures complex cross functional initiatives move from concept to launch with clarity, accountability, and speed. The role is ideal for a seasoned digital program leader who thrives in matrixed environments, brings structure to ambiguity, and consistently delivers results in a regulated financial services environment.

Key Responsibilities

End to End Program Delivery

Own end to end delivery of multiple digital deposit growth initiatives from intake through launch and post launch performance tracking
Provide oversight and leadership on digital sales performance routines, metrics, and operating cadence
Contribute to the development of performance measures, goals, and success metrics
Influence and lead digital sales funnel health analysis and optimization opportunities
Plan and coordinate closely with line of business leaders, functional partners, and subject matter experts
Ensure business cases are developed for budgeting, planning, and tracking revenue and expenses
Proactively assess systems and processes to identify risks, gaps, and improvement opportunities
Build appropriate risk mitigation steps into delivery plans and execution
Recognize when issues require escalation and drive timely decision making
Lead cross functional teams of internal and external resources on a project basis
Analyze and manage variances to program plans and portfolio commitments
Develop and execute action plans to mitigate risks or resolve delivery issues
Prepare dashboard reporting to communicate program and portfolio health to senior leaders
Evaluate investment opportunities and tradeoffs to optimize program outcomes
Ensure delivery aligns with Citizens business priorities and risk framework
Drive structured follow ups, accountability, and issue resolution to maintain momentum

Program Leadership and Subject Matter Ownership

Act as the day to day subject matter expert for household growth delivery
Own workplan development, sequencing, and execution approach across initiatives
Coordinate internal teams, consultants, and specialists with clear ownership and timelines
Maintain integrated program roadmaps that visualize milestones, dependencies, risks, and timelines

Performance Management and Insights

Establish and manage delivery KPIs, milestones, and health metrics across all active workstreams
Monitor performance to identify risks, blockers, or underperformance early
Proactively drive path to green recovery plans when initiatives fall off track

Governance, Risk, and Planning

Support definition of program scope, milestones, and success metrics
Lead discovery and planning sessions to ensure initiatives are designed for efficient and compliant execution
Maintain strong documentation standards and a single source of truth across stakeholders

Executive Communication and Transparency

Develop concise, executive ready status updates, dashboards, and briefing materials
Clearly communicate progress, risks, tradeoffs, and decision points using data driven narratives
Support leadership decision making through timely, accurate, and transparent reporting

Required Qualifications

Education

Bachelor's degree required
MBA or relevant advanced degree preferred
PMP, Agile, or related certification a plus, not required

Experience

8+ years of experience in digital program or project management, marketing delivery, product operations, or related roles within financial services
Experience supporting digital growth or digital sales initiatives strongly preferred

Skills

Proven ability to lead complex, cross functional programs in a highly matrixed organization
Strong execution mindset with a track record of delivering results amid competing priorities
Proactive manager who anticipates issues and resolves them before impacting delivery
Exceptional written and verbal communication skills with senior leadership exposure
Experience with Jira, Confluence, Tableau, and Adobe Analytics preferred, not required

Pay Transparency

The salary range for this position is $130,000 to $155,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including, but not limited to, work location, relevant skills, and experience.

Citizens offers competitive pay and a comprehensive benefits package including medical, dental, and vision coverage, retirement benefits, parental leave, flexible work arrangements, education reimbursement, wellness programs, and more. For additional details, visit https://jobs.citizensbank.com/benefits

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Education:Why Work for UsEmployment Type: 1ST