Senior IT Manager
Washington, DC · On-site
$145K - $160K/yr
The duties of the Senior IT Manager include but are not limited to ... Systems and help desk management: * Oversee and supervise all IT Help Desk and Facilities ...
Quick apply
Washington, DC · On-site
$145K - $160K/yr
The duties of the Senior IT Manager include but are not limited to ... Systems and help desk management: * Oversee and supervise all IT Help Desk and Facilities ...
Quick apply
Washington, DC · On-site
$145K - $160K/yr
The duties of the Senior IT Manager include but are not limited to ... Systems and help desk management: * Oversee and supervise all IT Help Desk and Facilities ...
San Francisco, CA · On-site
$145K - $160K/yr
The duties of the Senior IT Manager include but are not limited to ... Systems and help desk management: * Oversee and supervise all IT Help Desk and Facilities ...
San Francisco, CA · On-site
$145K - $160K/yr
The duties of the Senior IT Manager include but are not limited to ... Systems and help desk management: * Oversee and supervise all IT Help Desk and Facilities ...
Washington, DC · Hybrid
$148K - $148K/yr
The duties of the Senior IT Manager include but are not limited to ... Systems and help desk management: * Oversee and supervise all IT Help Desk and Facilities ...
Washington, DC · Hybrid
$148K - $148K/yr
The duties of the Senior IT Manager include but are not limited to ... Systems and help desk management: * Oversee and supervise all IT Help Desk and Facilities ...
Charlotte, NC · On-site
$50K - $55K/yr
As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through troubleshooting their technical issues.
Charlotte, NC · On-site
$50K - $55K/yr
As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through troubleshooting their technical issues.
$17 - $25/hr
Job Title: IT Helpdesk Support Job Summary: We are looking for an IT Helpdesk Support professional to join our team and provide technical assistance to our clients. The successful candidate will be ...
Quick apply
$17 - $25/hr
Job Title: IT Helpdesk Support Job Summary: We are looking for an IT Helpdesk Support professional to join our team and provide technical assistance to our clients. The successful candidate will be ...
San Jose, CA · On-site
... IT technician include being a reference point for all IT related queries at the user level ... IT Helpdesk1Linux,Helpdesk technician,Widnows,Computer network'',Forman deploymentN/AW2United ...
San Jose, CA · On-site
... IT technician include being a reference point for all IT related queries at the user level ... IT Helpdesk1Linux,Helpdesk technician,Widnows,Computer network'',Forman deploymentN/AW2United ...
The IT Helpdesk Administrator will be responsible for the deployment and management of IT infrastructure (hardware, software, network, telephony). The Help Desk Administrator will maintain an ...
The IT Helpdesk Administrator will be responsible for the deployment and management of IT infrastructure (hardware, software, network, telephony). The Help Desk Administrator will maintain an ...
Dallas, TX · On-site
$50K - $55K/yr
As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through troubleshooting their technical issues.
Dallas, TX · On-site
$50K - $55K/yr
As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through troubleshooting their technical issues.
Conyers, GA · Remote
$70K - $85K/yr
Escalate unresolved issues to senior IT staff as appropriate * Provide accurate information about ... experience in a help desk or IT support role * Strong troubleshooting and analytical skills
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Conyers, GA · Remote
$70K - $85K/yr
Escalate unresolved issues to senior IT staff as appropriate * Provide accurate information about ... experience in a help desk or IT support role * Strong troubleshooting and analytical skills
Chelmsford, MA · On-site
$18/hr
Job Title IT Helpdesk Intern Job introduction i n italic including: Your future in IT starts here ... Shadow senior team members * Involvement in ongoing IT projects * Perform additional tasks as ...
Chelmsford, MA · On-site
$18/hr
Job Title IT Helpdesk Intern Job introduction i n italic including: Your future in IT starts here ... Shadow senior team members * Involvement in ongoing IT projects * Perform additional tasks as ...
$17 - $25/hr
Job Title: IT Helpdesk Support Job Summary: We are looking for an IT Helpdesk Support professional to join our team and provide technical assistance to our clients. The successful candidate will be ...
$17 - $25/hr
Job Title: IT Helpdesk Support Job Summary: We are looking for an IT Helpdesk Support professional to join our team and provide technical assistance to our clients. The successful candidate will be ...
Jacksonville, FL · On-site
$50K - $55K/yr
As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through troubleshooting their technical issues.
Jacksonville, FL · On-site
$50K - $55K/yr
As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through troubleshooting their technical issues.
By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as ...
By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as ...
Richmond, VA · On-site
Murgado Automotive Group is seeking a motivated and skilled IT Helpdesk Technician to join our ... senior IT staff as appropriate • Provide accurate information about company IT services and ...
Richmond, VA · On-site
Murgado Automotive Group is seeking a motivated and skilled IT Helpdesk Technician to join our ... senior IT staff as appropriate • Provide accurate information about company IT services and ...
Aurora, CO · On-site
$48K - $52K/yr
Inc. 5000 Fastest-growing Private Company JOB SUMMARY The Tech Support/Help Desk candidate will ... For further information, please review the Know Your Rights notice from the Department of Labor.
Aurora, CO · On-site
$48K - $52K/yr
Inc. 5000 Fastest-growing Private Company JOB SUMMARY The Tech Support/Help Desk candidate will ... For further information, please review the Know Your Rights notice from the Department of Labor.
Herndon, VA · On-site
IT Helpdesk Support Location: Hybrid (Herndon, VA) Employment Type: Part-Time / Contract About Us We are a technology consulting and engineering firm specializing in Intelligent Automation ...
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Herndon, VA · On-site
IT Helpdesk Support Location: Hybrid (Herndon, VA) Employment Type: Part-Time / Contract About Us We are a technology consulting and engineering firm specializing in Intelligent Automation ...
Raleigh, NC · On-site
$50K - $55K/yr
As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through troubleshooting their technical issues.
Raleigh, NC · On-site
$50K - $55K/yr
As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through troubleshooting their technical issues.
Rayville, LA · On-site
By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as ...
Rayville, LA · On-site
By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as ...
Washington, DC · On-site
$41.82 - $46.91/hr
We can help! We are seeking an IT Help Desk Specialist for the IT Help Desk Support Services contract. This project will provide computer support specialists responsible for providing timely ...
Washington, DC · On-site
$41.82 - $46.91/hr
We can help! We are seeking an IT Help Desk Specialist for the IT Help Desk Support Services contract. This project will provide computer support specialists responsible for providing timely ...
Addison, TX · On-site
NO SPONSORSHIP GIVEN AT THIS TIME The IT Helpdesk Administrator will be responsible for the deployment and management of IT infrastructure (hardware, software, network, telephony). The Help Desk ...
Addison, TX · On-site
NO SPONSORSHIP GIVEN AT THIS TIME The IT Helpdesk Administrator will be responsible for the deployment and management of IT infrastructure (hardware, software, network, telephony). The Help Desk ...
$12.74 - $14.66
2% of jobs
$14.66 - $16.59
6% of jobs
$16.59 - $18.51
12% of jobs
$19.05 is the 25th percentile. Wages below this are outliers.
$18.51 - $20.43
17% of jobs
The median wage is $21.97 / hr.
$20.43 - $22.36
16% of jobs
$22.36 - $24.28
16% of jobs
$25.24 is the 75th percentile. Wages above this are outliers.
$24.28 - $26.20
12% of jobs
$26.20 - $28.13
7% of jobs
$28.13 - $30.05
6% of jobs
$30.05 - $31.97
3% of jobs
$31.97 - $33.89
2% of jobs
$12
$23
$33
| Aspect | Senior It Helpdesk | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+, ITIL | CompTIA A+, HDI Support Center Analyst |
| Work Environment | Support teams, IT departments, enterprise environments | Help desks, customer support centers, small to medium businesses |
| Responsibilities | Advanced troubleshooting, mentorship, system upgrades | Basic troubleshooting, ticket resolution, user support |
The main difference between Senior It Helpdesk and Help Desk Technician lies in experience, responsibilities, and complexity of support. Senior It Helpdesk professionals handle more complex issues, provide mentorship, and often work in larger enterprise environments, while Help Desk Technicians focus on basic user support and troubleshooting in smaller or less complex settings.
$145K - $160K/yr
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 4 days ago
The Immigrant Legal Resource Center is Hiring!
Senior IT Manager
Washington, DC (preferred) or San Francisco, CA
The Immigrant Legal Resource Center (ILRC) is seeking a full-time Senior IT Manager in either our Washington, DC or San Francisco office. This is an exempt position that reports to the Director of Technology and has supervisory responsibilities.
The ILRC currently has a hybrid work model requiring two in-office days per week.
Who We Are:
The ILRC is a leading immigrant rights organization headquartered in San Francisco with staff in Washington, D.C., Texas, Southern California, the Central Valley of California, and Washington state. Since 1979, our mission has been to educate, support, and empower immigrants, community organizations, and legal practitioners to build a more just, inclusive, and democratic society. Our team is passionate, collaborative, and committed to equity and innovation in all we do. Additional information about our organizational values is available here.
The Opportunity:
The ILRC is going through a period of significant growth, and this is a new position created to support the evolving needs of our employees. The IT team is critical in ensuring smooth operations across multiple office locations who work across three time zones. The Senior IT Manager supports internal and external facing staff with a broad range of work, some days will be purely focused on the help desk, while others may require deep analysis and complex systems administration.
Job Responsibilities:
The duties of the Senior IT Manager include but are not limited to:
Systems and help desk management:
Cybersecurity and Compliance
Administration & Supervision
Qualifications: We seek candidates who have outstanding interpersonal skills, organizational skills, data analysis skills, project management skills, high attention to detail, ability to collaborate effectively, and commitment to advancing the power of immigrant communities. To be most successful in this role, you must have:
Compensation/Benefits:
Pay is commensurate with experience, with an expected range between $145,000 - $160,000 annually. The ILRC offers excellent benefits, medical/dental/vision insurance, EAP sessions, a flexible spending account for medical and dependent care, vacation, and sick leave. The ILRC also sponsors a retirement plan option upon fulfillment of eligibility. Additionally, we offer an annual professional development stipend of $2,500 and from 2025 – 2027, an annual wellness stipend of $2,500. ILRC also offers a sabbatical program: employees are eligible to apply for an 8-week sabbatical after five years of service and a 12-week sabbatical after ten years of service.
Applications:
The position will remain open until it is filled and is currently available. We will consider applications on an ongoing basis beginning immediately. To ensure consideration of your application, submit a cover letter explaining your qualifications for the position, your salary requirements, a current resume, and the contact information for three professional references, one of which must be a supervisor.
The ILRC is an equal opportunity employer and does not make hiring or employment decisions on the basis of race, color, religion or religious beliefs, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability age, military or veteran status, or any other basis protected by applicable local, state or federal laws. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, ILRC will also consider for employment qualified applicants with arrest or conviction records.
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Civic and social organizations
1 - 10 Employees
San Francisco, CA, US
1979