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Senior Digital Operations Manager Jobs (NOW HIRING)

This role is responsible for managing website updates, customer master data changes, order parsing ... The Digital Operations Coordinator will work closely with internal stakeholders, local company ...

This role is responsible for managing website updates, customer master data changes, order parsing ... The Digital Operations Coordinator will work closely with internal stakeholders, local company ...

This includes managing multiple priorities, influencing stakeholders, and championing new ideas and ... The Senior Digital Designer tackles creative challenges that require balancing brand standards ...

This includes managing multiple priorities, influencing stakeholders, and championing new ideas and ... The Senior Digital Designer tackles creative challenges that require balancing brand standards ...

$95K - $105K/yr

You'll own the operational engine behind kensingtontours.com, managing publishing workflows, digital governance, QA, and cross-functional coordination across internal teams and external partners. You ...

This role is responsible for managing website updates, customer master data changes, order parsing ... The Digital Operations Coordinator will work closely with internal stakeholders, local company ...

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The Senior Digital Marketing Manager will work cross-functionally with marketing leadership, operations, and technology teams to identify solutions, define best practices, and improve digital ...

Senior Digital Product Manager Role Type: Contract Pay Rate : $91/hour Role Duration : 1 + year contract - good chance of extensions Location: Reston, VA Work Model: Remote/Hybrid (Must work EST ...

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Senior Digital Operations Manager information

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$39K

$98.7K

$159.5K

How much do senior digital operations manager jobs pay per year?

As of Jul 22, 2026, the average yearly pay for senior digital operations manager in the United States is $98,723.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,000.00 and $121,500.00 per year, depending on experience, location, and employer.

What is the difference between Senior Digital Operations Manager vs Digital Marketing Manager?

AspectSenior Digital Operations ManagerDigital Marketing Manager
Required CredentialsBachelor's degree, experience in digital operations, certifications like PMP or Six SigmaBachelor's degree in marketing, communications, or related field; certifications like Google Ads or HubSpot
Work EnvironmentOversees digital processes, manages teams, collaborates with IT and operationsDevelops marketing strategies, manages campaigns, analyzes market trends
Employer & Industry UsageTech companies, e-commerce, digital service providersAdvertising agencies, brands, media companies

The Senior Digital Operations Manager focuses on optimizing digital processes and managing operational teams, while the Digital Marketing Manager concentrates on creating and executing marketing campaigns. Both roles require digital expertise but differ in their primary focus and daily responsibilities.

What does a Senior Digital Operations Manager do?

A Senior Digital Operations Manager oversees and optimizes the digital processes and systems within an organization. They are responsible for managing teams, streamlining workflows, and ensuring the effective delivery of digital products and services. Their role often includes analyzing performance data, implementing technology solutions, and collaborating with other departments to drive digital transformation. Additionally, they play a key part in setting digital strategy and ensuring operational efficiency in all digital initiatives.

What are the key skills and qualifications needed to thrive as a Senior Digital Operations Manager, and why are they important?

To thrive as a Senior Digital Operations Manager, you need expertise in digital strategy, project management, data analytics, and a background in business or IT, often supported by a relevant degree and experience in digital environments. Familiarity with platforms like Google Analytics, CRM systems, digital marketing tools, and certifications such as PMP or Agile are highly beneficial. Strong leadership, problem-solving abilities, and effective communication distinguish top performers in this role. These skills and qualities are essential for optimizing digital workflows, driving business growth, and leading cross-functional teams in a rapidly evolving digital landscape.

What kind of jobs in media bring in $150,000 a year?

Senior Digital Operations Managers in media organizations can earn $150,000 or more annually, especially with extensive experience, advanced skills in digital platforms, data analytics, and project management. High-level roles such as digital directors or media executives may also reach or exceed this salary level, often requiring leadership, strategic planning, and industry-specific knowledge.

What are some common challenges faced by Senior Digital Operations Managers when implementing new digital processes across teams?

Senior Digital Operations Managers often encounter challenges such as aligning multiple departments with new digital workflows, managing resistance to change, and ensuring data consistency across various platforms. Successfully addressing these challenges requires strong cross-functional communication, robust change management strategies, and continuous training for team members. It's also crucial to monitor key performance indicators and adapt processes based on feedback to drive adoption and maintain operational efficiency.

What is the highest salary for an operations manager?

The highest salaries for senior digital operations managers can exceed $150,000 annually, especially in large organizations or tech industries, with top earners sometimes reaching over $200,000 with bonuses and stock options. Compensation varies based on experience, location, company size, and industry sector, with specialized skills and certifications often leading to higher pay.

What does a digital operations manager do?

A digital operations manager oversees the planning, implementation, and management of digital processes and systems within an organization. They coordinate teams, optimize workflows, and ensure the effective use of digital tools and platforms to support business objectives, often utilizing data analytics and project management skills.

What does a senior digital manager do?

A senior digital operations manager oversees digital marketing strategies, website management, and online campaigns to ensure effective digital presence. They analyze data, coordinate teams, and use tools like analytics platforms to optimize digital performance and achieve business goals.
More about Senior Digital Operations Manager jobs
What cities are hiring for Senior Digital Operations Manager jobs? Cities with the most Senior Digital Operations Manager job openings:
What states have the most Senior Digital Operations Manager jobs? States with the most job openings for Senior Digital Operations Manager jobs include:
What job categories do people searching Senior Digital Operations Manager jobs look for? The top searched job categories for Senior Digital Operations Manager jobs are:
Infographic showing various Senior Digital Operations Manager job openings in the United States as of July 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $98,723 per year, or $47.5 per hour.
Digital Operations Coordinator

Digital Operations Coordinator

Winsupply

Moraine, OH • On-site

Full-time

Posted 10 days ago


Winsupply rating

7.0

Company rating: 7.0 out of 10

Based on 88 frontline employees who took The Breakroom Quiz

8th of 13 rated diy builders merchants


Job description

Company Description
Winsupply is in the business of creating and enabling entrepreneurs to achieve their dreams through wholesale distribution. Winsupply is a group of over 680 locally-owned companies that operate across a variety of industries, including HVAC, Plumbing, Electrical and more. The purpose of the support services campus is to eliminate obstacles and provide support to help our entrepreneurs succeed. Support service employees assist entrepreneurs in achieving their dreams through finance, accounting, IT, and other back-office operations.
Job Description
Position Summary
The Digital Operations Coordinator will support the execution and maintenance of digital systems and workflows across Winsupply's eCommerce platforms, customer onboarding, and operational support initiatives. This role is responsible for managing website updates, customer master data changes, order parsing, support ticket resolution, internal training, and ensuring a consistent customer experience across digital channels.
This position reports to the Team Lead, Digital Customer Experience and is based in Dayton, Ohio. The Digital Operations Coordinator will work closely with internal stakeholders, local company partners, and the IT team to ensure accuracy, reliability, and effectiveness across Winsupply's digital commerce infrastructure.
Accountabilities/Responsibilities
  • Manage customer onboarding and customer master data updates in coordination with eCommerce systems
  • Assist in content updates to local company websites as well as launch of new websites
  • Support order parsing processes, ensuring proper routing and resolution of exceptions
  • Maintain and update product and website content to ensure accuracy and usability
  • Triage and resolve support tickets related to digital ordering, product availability, and account issues
  • Assist in internal training and onboarding related to eCommerce tools and workflows
  • Partner with digital sales and IT teams on platform updates and system improvements
  • Assist in customer onboarding utilizing 3rd party order management platforms
  • Monitor and support ticketing and escalation processes, ensuring timely resolution
  • Help maintain customer group and location-level digital data integrity
  • Coordinate with the Marketing IT team to identify and report on common issues, bugs, or trends
  • Support testing and quality assurance of new digital features or system enhancements
  • Provide support for online payment platform regarding customer issues on invoices and statements

Competencies for Success
  • Detail-oriented and highly organized.
  • Strong communication skills with the ability to support both technical and non-technical audiences.
  • Proficiency with Microsoft Office, especially Excel.
  • Familiarity with ticketing and issue tracking software (e.g., Zendesk, Jira, etc.).
  • Customer-focused mindset and proactive problem solver.
  • Ability to prioritize and manage multiple ongoing tasks.
  • Comfortable with learning and using digital tools and platforms.

Qualifications
Minimum Qualifications
  • 2-3 years of relevant work experience, preferably in eCommerce, customer support, or digital operations.
  • Experience working with Microsoft Office Suite, especially Excel.
  • Familiarity with ticketing or customer support platforms.
  • Strong interpersonal skills and a collaborative mindset.
  • Ability to work cross-functionally in a fast-paced environment.

Preferred Qualifications
  • Bachelor's degree in Business, Information Systems, or a related field (or equivalent experience).
  • Previous experience in a wholesale distribution, retail, or technology-enabled support environment.
  • Familiarity with ERP or eCommerce systems.

Additional Information
Physical Demands
The physical demands here are representative of those that must be met to successfully perform the essential job functions with or without reasonable accommodations:
  • Sitting for extended periods of time.
  • Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components.
  • Occasional travel (1-2 times per year).

We are committed to inclusion, diversity, and equal employment opportunity, regardless of race, color, ancestry, religion, sex, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status, or any other factor protected by applicable federal, state, or local laws.

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