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Senior Digital Operations Manager Jobs in Seattle, WA

Zumiez

Digital Operations Specialist

Lynnwood, WA · On-site

$25 - $33/hr

Establish a firm cross-functional relationship with the Sr. Supply Chain Manger to facilitate B2C ... Digital Operations Specialist Reports to: Group Manager Omni Ops Status: Full time / non-exempt ...

PACCAR

Senior Digital Sculptor

Renton, WA · On-site

Senior Digital Modeler reports to Design Manager Job Functions and Responsibilities: * Proven ability to develop Class-A surfaces utilizing scan data, design sketches, 3D sketch models and verbal ...

Posted today

Starbucks

senior digital product manager

Seattle, WA · On-site

$144K - $190K/yr

Now Brewing - senior digital product manager! #tobeapartner From the beginning, Starbucks set out ... and operational execution * Build and manage strategic relationships with key retail and ...

Amazon

Sr. Operations Manager

Kent, WA · On-site

Our Sr. Operations Managers responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the ...

Expedia, Inc.

Senior AI Engineer

Seattle, WA · On-site

$184.50 - $258/hr

As a member of the B2B Supply Marketing Digital Operations Data team, you will drive strategic AI ... Partner with leaders across Marketing Operations, Web, Paid Media, CRM, Analytics, and Data ...

Expedia

Senior AI Engineer

Seattle, WA · On-site

$139K - $183K/yr

As a member of the B2B Supply Marketing Digital Operations Data team, you will drive strategic AI ... Partner with leaders across Marketing Operations, Web, Paid Media, CRM, Analytics, and Data ...

Transdev

Operations Manager

Seattle, WA · On-site

$104K - $116K/yr

Acts as an intermediary between the Senior Operations Manager and the shift Operations Supervisors ... Knowledge of service area and ability to read a map/digital map directions * Ability to use a ...

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Senior Digital Operations Manager information

See Seattle, WA salary details

$44.4K

$112.3K

$181.5K

How much do senior digital operations manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for senior digital operations manager in Seattle, WA is $112,349.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,100.00 and $138,300.00 per year, depending on experience, location, and employer.

What is the difference between Senior Digital Operations Manager vs Digital Marketing Manager?

AspectSenior Digital Operations ManagerDigital Marketing Manager
Required CredentialsBachelor's degree, experience in digital operations, certifications like PMP or Six SigmaBachelor's degree in marketing, communications, or related field; certifications like Google Ads or HubSpot
Work EnvironmentOversees digital processes, manages teams, collaborates with IT and operationsDevelops marketing strategies, manages campaigns, analyzes market trends
Employer & Industry UsageTech companies, e-commerce, digital service providersAdvertising agencies, brands, media companies

The Senior Digital Operations Manager focuses on optimizing digital processes and managing operational teams, while the Digital Marketing Manager concentrates on creating and executing marketing campaigns. Both roles require digital expertise but differ in their primary focus and daily responsibilities.

What does a senior digital operations manager do?

A Senior Digital Operations Manager oversees and optimizes the digital processes and systems within an organization. They are responsible for managing teams, streamlining workflows, and ensuring the effective delivery of digital products and services. Their role often includes analyzing performance data, implementing technology solutions, and collaborating with other departments to drive digital transformation. Additionally, they play a key part in setting digital strategy and ensuring operational efficiency in all digital initiatives.

What are the key skills and qualifications needed to thrive as a senior digital operations manager?

To thrive as a Senior Digital Operations Manager, you need expertise in digital strategy, project management, data analytics, and a background in business or IT, often supported by a relevant degree and experience in digital environments. Familiarity with platforms like Google Analytics, CRM systems, digital marketing tools, and certifications such as PMP or Agile are highly beneficial. Strong leadership, problem-solving abilities, and effective communication distinguish top performers in this role. These skills and qualities are essential for optimizing digital workflows, driving business growth, and leading cross-functional teams in a rapidly evolving digital landscape.

What are some common challenges faced by senior digital operations managers when implementing new digital processes across teams?

Senior Digital Operations Managers often encounter challenges such as aligning multiple departments with new digital workflows, managing resistance to change, and ensuring data consistency across various platforms. Successfully addressing these challenges requires strong cross-functional communication, robust change management strategies, and continuous training for team members. It's also crucial to monitor key performance indicators and adapt processes based on feedback to drive adoption and maintain operational efficiency.
What are popular job titles related to Senior Digital Operations Manager jobs in Seattle, WA? For Senior Digital Operations Manager jobs in Seattle, WA, the most frequently searched job titles are:
What job categories do people searching Senior Digital Operations Manager jobs in Seattle, WA look for? The top searched job categories for Senior Digital Operations Manager jobs in Seattle, WA are:
Senior Digital Operations Manager jobs near you
Infographic showing various Senior Digital Operations Manager job openings in Seattle, WA as of June 2026, with employment types broken down into 85% Full Time, 7% Temporary, and 8% Contract. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $112,349 per year, or $54 per hour.

Digital Operations Specialist

Zumiez

Lynnwood, WA • On-site

$25 - $33/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Zumiez rating

4.9

Company rating: 4.9 out of 10

Based on 172 frontline employees who took The Breakroom Quiz

87th of 104 rated fashion retailers

Job description

Position Title: Digital Operations Specialist
Reports to: Group Manager Omni Ops
Status: Full time / non-exempt
Location: Zumiez Home Office - Lynnwood, WA
Dept Number: 6000
Dept Name: Digital
Hourly: $25-$33 DOE
Benefits: Medical, Dental, Vision, 401k, Product Discount.
Mission and Scope
The Digital Operations Specialist is responsible for analyzing and executing actionable, data-driven insight related to logistics and fulfillment operations as part of Zumiez's Omni-Channel and Digital strategies. The goal of this position is to improve customer experience, reduce operational costs, and drive incremental revenue.
Core Responsibilities
Digital Operations Management
  • Track progress and trend of fulfillment and B2C logistics
  • Identify potential opportunities for optimization of fulfillment KPIs and make recommendations to Omni Ops leadership
  • Take proactive steps to impact B2C shipping and fulfillment operations
  • Collaborate with Analysts, Operations and Technical teams to maintain documentation and communicate impact of changes
  • Notify stakeholders of key actions and impacts to KPIs

Technical Platform Management
  • Access and impact changes in Ecommerce operational systems, including but not limited to the following: Order Management System, Post-Purchase, Commerce Platform, Transportation Management System, and Carrier Portals.
  • Understand configurations and their impact on business and how to execute changes
  • Establish a firm cross-functional relationship with the Sr. Supply Chain Manger to facilitate B2C shipping changes

Data Analysis and Implementation
  • Work with Digital Business Analyst to ensure necessary daily, weekly & monthly insights are produced and distributed
  • Responsible for regular monitoring of the reporting produced by analysts to understand the health of the various systems and identify opportunities for incremental improvements. Utilize these insights to prioritize competing objectives and inform the best course of action.
  • Monitor the success of each KPI and identify opportunities to optimize through subsequent stages.

Key Responsibilities
  • Daily tracking of sales and shipping activities from the previous day.
  • Weekly reporting of high-level KPI's to provide visibility into operational efficiency for the business team.
  • Run bi-weekly reports that measure all aspects of international web business.
  • Conduct regular analysis of existing business rules and identify opportunities to increase inventory exposure.
  • Attend weekly carrier meetings to ensure B2C objectives and priorities are met by the account team.
  • Provide data that demonstrates results of multi-carrier pilots (time to customer, cost, operational impact).
  • Testing any site/system changes that will impact Omni-channel ecosystem and its data (TMS, OMS)
  • Analyze existing expedited shipping options and assess the feasibility of more aggressive and competitive services.
  • Partner with Ops IT to plan and execute changes to B2C shipping rules and fulfillment logic.

Qualifications
  • A. or B.S. in Business, Data or Social Science, Finance/Economics, or a related field.
  • 2-3 years of retail operations experience.
  • 1-2 years of project management experience.
  • Highly proficient in Excel, Outlook, and PowerPoint.
  • Proficient in a variety of team collaboration software including JIRA, Confluence and Slack or similar programs.
  • Data-minded individuals who support all decision making based on grounded analysis of both quantitative and qualitative data.
  • Proven track record of project execution, attention to detail, and relentless drive to have a positive impact on a business or team.
  • Strong interpersonal skills and intuitive relationship development.
  • Effective communication and presentation skills.
  • Experience in retail or logistics is strongly preferred.

BENEFITS
  • Health, Vision, and Dental insurance
    • Following an initial wait period
  • Basic life insurance and supplemental voluntary life insurance
  • Disability insurance
  • Paid Parental Leave
  • Paid Sick Leave
    • Following an initial wait period
  • Paid Vacation
    • Following an initial wait period
  • Employee Assistance Program
  • Healthcare Flexible Spending Account (FSA)
  • Dependent Care Flexible Spending Account (FSA)
  • Zumiez Merchandise Discount
  • 401(k) Plan after meeting requirements-
    • 21 years of age
    • 6 months of service
    • 1,000 hours of service
  • Employee Stock Purchase Program (ESPP) after meeting requirements-
    • 21 years of age
    • 6 months of service
    • Weekly average of 20 hours

Reports to Group Manager Omni Ops
Wage Range: $25.00 - $33.00
Position Title: Digital Operations Specialist
Reports to: Group Manager Omni Ops
Status: Full time / non-exempt
Location: Zumiez Home Office - Lynnwood, WA
Dept Number: 6000
Dept Name: Digital
Hourly: $25-$33 DOE
Benefits: Medical, Dental, Vision, 401k, Product Discount.
Mission and Scope
The Digital Operations Specialist is responsible for analyzing and executing actionable, data-driven insight related to logistics and fulfillment operations as part of Zumiez's Omni-Channel and Digital strategies. The goal of this position is to improve customer experience, reduce operational costs, and drive incremental revenue.
Core Responsibilities
Digital Operations Management
  • Track progress and trend of fulfillment and B2C logistics
  • Identify potential opportunities for optimization of fulfillment KPIs and make recommendations to Omni Ops leadership
  • Take proactive steps to impact B2C shipping and fulfillment operations
  • Collaborate with Analysts, Operations and Technical teams to maintain documentation and communicate impact of changes
  • Notify stakeholders of key actions and impacts to KPIs

Technical Platform Management
  • Access and impact changes in Ecommerce operational systems, including but not limited to the following: Order Management System, Post-Purchase, Commerce Platform, Transportation Management System, and Carrier Portals.
  • Understand configurations and their impact on business and how to execute changes
  • Establish a firm cross-functional relationship with the Sr. Supply Chain Manger to facilitate B2C shipping changes

Data Analysis and Implementation
  • Work with Digital Business Analyst to ensure necessary daily, weekly & monthly insights are produced and distributed
  • Responsible for regular monitoring of the reporting produced by analysts to understand the health of the various systems and identify opportunities for incremental improvements. Utilize these insights to prioritize competing objectives and inform the best course of action.
  • Monitor the success of each KPI and identify opportunities to optimize through subsequent stages.

Key Responsibilities
  • Daily tracking of sales and shipping activities from the previous day.
  • Weekly reporting of high-level KPI's to provide visibility into operational efficiency for the business team.
  • Run bi-weekly reports that measure all aspects of international web business.
  • Conduct regular analysis of existing business rules and identify opportunities to increase inventory exposure.
  • Attend weekly carrier meetings to ensure B2C objectives and priorities are met by the account team.
  • Provide data that demonstrates results of multi-carrier pilots (time to customer, cost, operational impact).
  • Testing any site/system changes that will impact Omni-channel ecosystem and its data (TMS, OMS)
  • Analyze existing expedited shipping options and assess the feasibility of more aggressive and competitive services.
  • Partner with Ops IT to plan and execute changes to B2C shipping rules and fulfillment logic.

Qualifications
  • A. or B.S. in Business, Data or Social Science, Finance/Economics, or a related field.
  • 2-3 years of retail operations experience.
  • 1-2 years of project management experience.
  • Highly proficient in Excel, Outlook, and PowerPoint.
  • Proficient in a variety of team collaboration software including JIRA, Confluence and Slack or similar programs.
  • Data-minded individuals who support all decision making based on grounded analysis of both quantitative and qualitative data.
  • Proven track record of project execution, attention to detail, and relentless drive to have a positive impact on a business or team.
  • Strong interpersonal skills and intuitive relationship development.
  • Effective communication and presentation skills.
  • Experience in retail or logistics is strongly preferred.

BENEFITS
  • Health, Vision, and Dental insurance
    • Following an initial wait period
  • Basic life insurance and supplemental voluntary life insurance
  • Disability insurance
  • Paid Parental Leave
  • Paid Sick Leave
    • Following an initial wait period
  • Paid Vacation
    • Following an initial wait period
  • Employee Assistance Program
  • Healthcare Flexible Spending Account (FSA)
  • Dependent Care Flexible Spending Account (FSA)
  • Zumiez Merchandise Discount
  • 401(k) Plan after meeting requirements-
    • 21 years of age
    • 6 months of service
    • 1,000 hours of service
  • Employee Stock Purchase Program (ESPP) after meeting requirements-
    • 21 years of age
    • 6 months of service
    • Weekly average of 20 hours

Reports to Group Manager Omni Ops
Wage Range: $25.00 - $33.00

What Zumiez employees say

Pay

Benefits

Hours and flexibility

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About Zumiez

Sourced by ZipRecruiter

Zumiez, headquartered in Lynnwood, WA, US, operates within the retail industry, specifically focusing on skateboarding, snowboarding, and motocross equipment, apparel, and accessories. Founded in 1978 by Thomas Campion and Gary Haakenson, the company initially catered solely to the local surf and skate crowd but eventually expanded its reach both nationally and globally. Today, Zumiez has more than 600 stores worldwide. The company prides itself on providing localized merchandise that resonates with local youth culture, underscoring its commitment to fostering a sense of community and connectedness. The core mission of Zumiez is to offer consumers the best selection of products relevant to their lifestyles and interests in an exciting and fast-paced environment.

Industry

Retail

Company size

5,001 - 10,000 Employees

Headquarters location

Lynnwood, WA, US

Year founded

1978

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