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Senior Digital Operations Manager Jobs in Virginia

Working closely with the Senior Manager, Digital Strategy, the Digital Marketing Lead serves as a ... operational efficiency Decision Making and Ownership • Own day-to-day optimization decisions ...

... Senior Digital Project Manager. The role involves managing multiple technical projects, leading ... , and/or cloud. • Experience in Agile/Scrum project methodology required. • Experience in ...

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Senior Digital Operations Manager information

What does a senior digital operations manager do?

A Senior Digital Operations Manager oversees and optimizes the digital processes and systems within an organization. They are responsible for managing teams, streamlining workflows, and ensuring the effective delivery of digital products and services. Their role often includes analyzing performance data, implementing technology solutions, and collaborating with other departments to drive digital transformation. Additionally, they play a key part in setting digital strategy and ensuring operational efficiency in all digital initiatives.

What are the key skills and qualifications needed to thrive as a senior digital operations manager?

To thrive as a Senior Digital Operations Manager, you need expertise in digital strategy, project management, data analytics, and a background in business or IT, often supported by a relevant degree and experience in digital environments. Familiarity with platforms like Google Analytics, CRM systems, digital marketing tools, and certifications such as PMP or Agile are highly beneficial. Strong leadership, problem-solving abilities, and effective communication distinguish top performers in this role. These skills and qualities are essential for optimizing digital workflows, driving business growth, and leading cross-functional teams in a rapidly evolving digital landscape.

What are some common challenges faced by senior digital operations managers when implementing new digital processes across teams?

Senior Digital Operations Managers often encounter challenges such as aligning multiple departments with new digital workflows, managing resistance to change, and ensuring data consistency across various platforms. Successfully addressing these challenges requires strong cross-functional communication, robust change management strategies, and continuous training for team members. It's also crucial to monitor key performance indicators and adapt processes based on feedback to drive adoption and maintain operational efficiency.

What is the difference between Senior Digital Operations Manager vs Digital Marketing Manager?

AspectSenior Digital Operations ManagerDigital Marketing Manager
Required CredentialsBachelor's degree, experience in digital operations, certifications like PMP or Six SigmaBachelor's degree in marketing, communications, or related field; certifications like Google Ads or HubSpot
Work EnvironmentOversees digital processes, manages teams, collaborates with IT and operationsDevelops marketing strategies, manages campaigns, analyzes market trends
Employer & Industry UsageTech companies, e-commerce, digital service providersAdvertising agencies, brands, media companies

The Senior Digital Operations Manager focuses on optimizing digital processes and managing operational teams, while the Digital Marketing Manager concentrates on creating and executing marketing campaigns. Both roles require digital expertise but differ in their primary focus and daily responsibilities.

What are popular job titles related to Senior Digital Operations Manager jobs in Virginia?

For Senior Digital Operations Manager jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Senior Digital Operations Manager jobs in Virginia look for?

The top searched job categories for Senior Digital Operations Manager jobs in Virginia are:

What cities in Virginia are hiring for Senior Digital Operations Manager jobs?

Cities in Virginia with the most Senior Digital Operations Manager job openings:

Infographic showing various Senior Digital Operations Manager job openings in Virginia as of June 2026, with employment types broken down into 81% Full Time, 7% Temporary, and 12% Contract. Highlights an 89% In-person, and 11% Remote job distribution.

Senior Digital Media Advisor

Virginia Beach, VA • On-site, Remote


Sentara Healthcare
Hospitals • 10K+ employees

6.7

Company rating: 6.7 out of 10

Based on 413 frontline employees who took The Breakroom Quiz

532nd of 895 rated healthcare providers

People enjoy working here

Recommended by students

Good schedule notice


Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago


Job description

City/State
Virginia Beach, VA
Work Shift
First (Days)
Overview:
Senior Digital Media Advisor
The Senior Digital Media Advisor is a strategic leader responsible for shaping and advancing the organization's digital strategy across web and mobile platforms. This product role partners closely with Marketing/Communications, Technology, and Customer Operations teams to design scalable digital solutions that enhance customer experience, drive growth, and support enterprise initiatives.
As a trusted advisor and subject matter expert, this individual translates business strategy into actionable digital experiences, leveraging data, market insights, and emerging technologies to meet evolving customer needs within a healthcare insurance environment.
Remote Opportunity
Key Responsibilities
Digital Strategy & Experience
Define and lead omnichannel digital strategy aligned with enterprise goals, customer needs, and market opportunities.
Drive experience-led solutions across web, mobile, and social platforms, ensuring consistency, usability, and measurable impact.
Apply user-centered design principles and data insights to optimize customer journeys and engagement.
Cross-Functional Partnership
Collaborate with Product Owners, Product Managers, Engineering, IT, and Customer Operations to design and deliver scalable digital capabilities.
Translate business, market, and customer requirements into clear digital strategies and prioritized initiatives.
Act as a digital enabler by supporting technology and operations teams in the execution of marketing and experience-related solutions.
Growth, Segmentation & Acquisition
Advise stakeholders on best practices for digital audience segmentation, and lifecycle development.
Leverage performance insights and market trends to identify opportunities for optimization and innovation.
Ensure digital strategies align with healthcare regulatory considerations and customer trust requirements.
Thought Leadership & Enablement
Serve as a subject matter expert on digital strategy, tools, and techniques; educate and influence teams across the organization.
Promote modern digital practices, experimentation, and continuous learning aligned with industry trends.
Foster a collaborative, inclusive team environment that values shared ownership, problem-solving, and data-informed decision-making.
Market & Competitive Insights
Monitor competitive landscape, customer expectations, and digital trends to inform strategy and roadmap decisions.
Provide strategic recommendations that balance innovation, scalability, and operational readiness.
Education
  • Bachelor Level Degree (Required)
  • Master Level Degree (Preferred)

Qualifications
  • Bachelor's degree required
  • 6-8 years of experience in digital strategy, digital marketing, or customer experience leadership.
  • Demonstrated experience developing and executing digital strategies across web and mobile channels (public-facing/authenticated experiences).
  • Prior experience in healthcare, insurance, retail or similar
  • Strong experience partnering with business stakeholders and cross-functional technology teams.
  • Excellent communication, stakeholder management, and customer-centric problem-solving skills.

Preferred
  • Prior business strategy, customer experience, or product management experience for large scale digital applications and mobile technology
  • Experience leading or supporting complex, cross-functional initiatives in matrixed organizations.
  • Familiarity with data-driven optimization, experimentation, and performance measurement.
  • Master's degree
  • Bilingual (Spanish) a plus

Benefits: Caring For Your Family and Your Career
Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to 10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - 5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - 10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission "to improve health every day," this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.


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