Senior Desktop Support Jobs in Rochester, NY (NOW HIRING)

Position Type:
Technology
Date Posted:
4/10/2026
Location:
District Office
Date Available:
ASAP
Closing Date:
Until Filled
The Greece Central School District believes that all students benefit from a culture where diversity, inclusion, and equity with excellence are valued. Greece Central School District welcomes stakeholders who can collaborate with other staff to ensure that our policies, regulations, practices, programs and services promote equity, inclusion, and diversity.
Salary: $80,000 Minimum
Bargaining Unit (click here for contracts): GUSS
Report Times: 8:00am-4:30pm
Daily Hours: 8.5 (7.5 Paid)
Work Year: 12 month
Supervisor: Director of Information Technology
Civil Service Title: Senior Computer Application Specialist (Compeditive)
Minimum Requirements:
Graduation from high school or possession of an equivalency diploma, plus EITHER:
(A) Graduation with a Bachelor's degree in a Computer Science or an Information Technology related field; OR,
(B) Graduation with an Associate's degree as defined in (A) above, plus two (2) years paid full-time or its part-time equivalent experience in developing or maintaining database applications on micro-computers; OR,
(C) Four (4) years paid full-time or its part-time equivalent experience as described in (B) above; OR,
(D) An equivalent combination of education and experience as defined by the limits of (A), (B), and (C) above.
SPECIAL REQUIREMENT: If you are appointed, you will be required to possess a valid license to operate a motor vehicle in New York State or otherwise demonstrate your capacity to meet the transportation needs of the job.
Desired Qualifications:
Previous experience working within a school district or educational service agency is highly preferred to understand specific student data privacy and rostering needs;
Experience in a "Senior" or "Lead" capacity, including mentoring junior staff and managing large-scale technology projects;
Google Certified Professional Collaboration Engineer or Google Certified Educator (Level 1 & 2);
ClassLink Administrator Certification (for LaunchPad and Roster Server management);
Deep understanding of OneRoster standards and automated rostering between Student Information Systems (like Infinite Campus) and third-party apps;
Proficiency in managing enterprise-level content filters (e.g., Lightspeed) to maintain CIPA compliance;
Knowledge of SAML/OIDC for Single Sign-On (SSO) and experience with data retention/eDiscovery tools like Google Vault.
Position Summary/Responsibilities:
Google Workspace & Admin Console Management:
Workspace Administration: Serves as a primary administrator for the district's Google Admin Console, managing all aspects of the Google Workspace for Education environment;
User & OU Management: Organizes and manages Organizational Units (OUs), user accounts, and group structures to ensure appropriate access levels, settings, and policy enforcement for both staff and students;
Chrome Device Management: Oversees ChromeOS device management, configuring device policies, network settings, Wi-Fi profiles, and OS update schedules for the district's fleet of Chromebooks;
App & Extension Control: Evaluates, manages, and deploys Chrome extensions and Google Workspace Marketplace apps, configuring allow lists and blocklists to maintain a secure digital environment;
Security & Core Services: Configures core service settings (e.g., Gmail routing, Google Drive sharing permissions) and manages data security policies, including utilizing Google Vault for data retention, eDiscovery, and compliance auditing.
Web Filtering & Content Management:
Filtering Administration: Manages and oversees the district's web content filtering system, Lightspeed, to maintain safe and appropriate web access for all users'
False Positive Resolution and Access Requests: Investigates and approves false positives when the filtering system inadvertently blocks legitimate educational websites reviews, and processes staff requests to block or approve specific sites based on pre-conceived district criteria and educational guidelines;
Issue Troubleshooting: Conducts necessary research to troubleshoot and solve complex filtering issues, ensuring seamless access to required digital resources without compromising network security.
Identity & Access Management (IAM): Manages the core security of user accounts.
Software lifecycle: Oversees technical onboarding and vendor integration to license compliance and performance monitoring. It ensures all district applications are secure, up-to-date, and aligned with educational needs through active stakeholder liaison.
Rostering Management: Manages the automated process of populating digital learning tools with student, teacher, and class information.
Other duties as assigned.
Questions regarding this posting should be directed to:
Name: Bradford Malone
Title: Executive Director of Information and Instructional Technology and Digital Innovation
Email: bradford.malone@greececsd.org
All new employees must be fingerprinted and cleared for employment through the NYSED before employment begins.
The Greece Central School District does not discriminate on the basis of sex, race, color, religion, national origin, political affiliation, sexual orientation, marital status, ancestry, age, disability, or any other status protected by law.
To find out more about what Greece Central School District has to offer our employees, please click here