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No Experience Desktop Support Jobs in Rochester, NY

L3HHCM20

IT Customer Service

Rochester, NY

$52K - $97K/yr

Rochester, NY Job Schedule: 9/80 (Every other Friday off) This is an End User Desktop Support ... Active Top Secret/SCI with CI Poly Experience with Wyse Management Suite Active Directory and GPO ...

Mindex

IT Support Administrator - Hybrid

Rochester, NY · On-site

$40K - $60K/yr

Minimum of two years of experience in an IT Help Desk, Desktop Support, Systems Administration, or ... Prolonged periods sitting at a desk and working on a computer No heavy lifting is expected.

Mindex

IT Support Administrator - Hybrid

Rochester, NY

$40K - $60K/yr

Minimum of two years of experience in an IT Help Desk, Desktop Support, Systems Administration, or ... Prolonged periods sitting at a desk and working on a computer No heavy lifting is expected.

Mindex

IT Support Administrator - Hybrid

Rochester, NY · On-site

$40K - $60K/yr

Minimum of two years of experience in an IT Help Desk, Desktop Support, Systems Administration, or ... Prolonged periods sitting at a desk and working on a computer No heavy lifting is expected.

Brite

Desktop Technician

Victor, NY · On-site

$21 - $23.50/hr

Install, maintain, and upgrade desktop hardware and equipment ... Works closely with Customer Success Representatives to ensure the best customer experience within ...

L3Harris Technologies

IT Customer Service

Rochester, NY

$52K - $97K/yr

Responsible for day-to-day support of desktop Microsoft Windows in a closed environment, virtual ... Active Top Secret/SCI with CI Poly Experience with Wyse Management Suite Active Directory and GPO ...

L3Harris

IT Customer Service

Rochester, NY · On-site

$52K - $97K/yr

Primary responsibility is to be the customer support interface, dealing primarily with desktop ... Or, in lieu of a degree, a minimum of 6 years of prior related experience Preferred Additional ...

Innovative Solutions

IT Support Analyst

Rochester, NY

$65K - $65K/yr

As an IT Support Analyst, you'll be the front line of technical support -- helping customers ... Desktop and end-user troubleshooting experience (Windows, Microsoft 365, and common business ...

Innovative Solutions

IT Support Analyst

Rochester, NY · On-site

$65K - $65K/yr

As an IT Support Analyst, you'll be the front line of technical support - helping customers resolve ... Desktop and end-user troubleshooting experience (Windows, Microsoft 365, and common business ...

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All JobsDesktop Support JobsNo Experience Desktop Support JobsNo Experience Desktop Support Jobs in Rochester, NY

No Experience Desktop Support information

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How much do no experience desktop support jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for no experience desktop support in Rochester, NY is $22.66, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $24.42 per hour, depending on experience, location, and employer.

What is a no experience desktop support?

A No Experience Desktop Support job is an entry-level role where you assist users with basic computer issues, such as software installations, troubleshooting hardware problems, and setting up network connections. Employers hiring for these roles often provide on-the-job training, so prior experience isn't required. Strong problem-solving skills, customer service abilities, and a willingness to learn are essential. This position is a great way to start a career in IT and gain hands-on technical experience.

What are the typical daily responsibilities for someone in a no experience desktop support position?

As a No Experience Desktop Support technician, your daily tasks often include answering user support tickets, troubleshooting hardware and software issues, setting up new computers or accounts, and assisting with password resets. You may also provide step-by-step guidance to employees, escalate complex problems to senior team members, and document solutions for future reference. Collaboration with IT colleagues and clear communication with users are key parts of your routine. This role is designed to build your technical skills while gaining hands-on experience in a supportive team environment.

What are the key skills and qualifications needed to thrive in the no experience desktop support position, and why are they important?

To thrive as a No Experience Desktop Support professional, you need a fundamental understanding of computer hardware, operating systems, and troubleshooting concepts, often acquired through self-study or entry-level IT courses. Familiarity with Windows and Mac OS, basic networking tools, and optionally CompTIA A+ or similar beginner certifications is helpful. Strong communication, patience, and problem-solving skills set you apart in this customer-facing role. These abilities are essential for efficiently resolving user issues and supporting smooth business operations in a fast-paced environment.

What are the most commonly searched types of Desktop Support jobs in Rochester, NY?

The most popular types of Desktop Support jobs in Rochester, NY are:

What are popular job titles related to No Experience Desktop Support jobs in Rochester, NY?

For No Experience Desktop Support jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching No Experience Desktop Support jobs in Rochester, NY look for?

The top searched job categories for No Experience Desktop Support jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for No Experience Desktop Support jobs?

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No Experience Desktop Support jobs near you

Desktop Support Technician

Entre Computer Services

Rochester, NY • On-site

$19.25 - $24.50/hr

Other

Re-posted 5 days ago

Job description

Entre Computer Services is Rochester's leading provider in technology services including Managed Services, IT Infrastructure Engineering & Architecture, Application Development, Hardware & Software Sales, and IT Outsourcing & Recruiting. Entre has been headquartered in Rochester, NY since 1984, and serves organizations both regionally and nationally. Entre is a family-oriented organization that provides great flexibility in professional growth, offers resources for individual success in a team environment, and recognizes the importance of work-life balance. We are seeking an experienced Desktop Support Technician to provide on-site technical support and troubleshooting for end-user hardware, software, and network-related issues for our client. The ideal candidate will be a proactive problem-solver with strong technical expertise and excellent customer service skills, capable of resolving a broad range of IT support tasks independently and efficiently. Key Responsibilities: • Acts as a liaison with end-user for computer related issues and escalations. • Acts as a technical resource in assisting customers to assess and resolve hardware and software issues. • Install and configure computers, monitors, and peripherals such as printers, scanners, smartphones and other related hardware. • Upgrade operating systems and software. • Assist with new project requests as needed. • Create and update documentation as needed. • Track and document, within the ticketing system, progress and steps taken to resolve issues. • Performs and assists in hardware and software maintenance services. • Report on trends. • Participate in the major incident identification and resolution process. • Performs on-call responsibilities. • Able to work a flexible schedule (hours may vary), work after-hours calls, may include some evenings and weekends as needed. • Maintains a high degree of computer expertise. • Troubleshoots and resolves tickets for issues and requests for new mobile equipment, features, and functionality for customer's in-person, remotely, and by phone support. • Maintains mobile device inventory management. • Provides Level I technical support in assisting IT Support Services team members with setup, configuration, maintenance, and reported problems for mobile devices. • Performs other duties as assigned. Minimum Qualifications: • Associate's degree in Computer Science or related field preferred. • 2-3 years of Information Technology experience preferred. Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Entre, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. #desktopsupporttechnician

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