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No Experience Desktop Support Jobs in Poughkeepsie, NY

Computer Task Group

IT Support Technician

Poughkeepsie, NY · On-site

$21.25 - $29.25/hr

Experience troubleshooting desktop hardware, software, and peripheral devices * Basic understanding ... desktop support, or IT support roles preferred Education: * Associate degree in Information ...

CTG, Inc.

IT Support Technician

Poughkeepsie, NY · On-site

$21.25 - $29.25/hr

Experience troubleshooting desktop hardware, software, and peripheral devices * Basic understanding ... desktop support, or IT support roles preferred Education: * Associate degree in Information ...

Ability Beyond

Direct Support Professional

New Milford, CT · On-site

$19 - $19.50/hr

Direct Support Professional | No Experience Required Pay Rate: $19.00 to $19.50 per hour Locations: Multiple programs across the Greater Danbury area Schedule: Guaranteed set schedules available ...

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How much do no experience desktop support jobs pay per hour?

As of May 28, 2026, the average hourly pay for no experience desktop support in Poughkeepsie, NY is $22.69, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $24.47 per hour, depending on experience, location, and employer.

What is a No Experience Desktop Support job?

A No Experience Desktop Support job is an entry-level role where you assist users with basic computer issues, such as software installations, troubleshooting hardware problems, and setting up network connections. Employers hiring for these roles often provide on-the-job training, so prior experience isn't required. Strong problem-solving skills, customer service abilities, and a willingness to learn are essential. This position is a great way to start a career in IT and gain hands-on technical experience.

What are the key skills and qualifications needed to thrive in the No Experience Desktop Support position, and why are they important?

To thrive as a No Experience Desktop Support professional, you need a fundamental understanding of computer hardware, operating systems, and troubleshooting concepts, often acquired through self-study or entry-level IT courses. Familiarity with Windows and Mac OS, basic networking tools, and optionally CompTIA A+ or similar beginner certifications is helpful. Strong communication, patience, and problem-solving skills set you apart in this customer-facing role. These abilities are essential for efficiently resolving user issues and supporting smooth business operations in a fast-paced environment.

What are the typical daily responsibilities for someone in a No Experience Desktop Support position?

As a No Experience Desktop Support technician, your daily tasks often include answering user support tickets, troubleshooting hardware and software issues, setting up new computers or accounts, and assisting with password resets. You may also provide step-by-step guidance to employees, escalate complex problems to senior team members, and document solutions for future reference. Collaboration with IT colleagues and clear communication with users are key parts of your routine. This role is designed to build your technical skills while gaining hands-on experience in a supportive team environment.
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IT Support Technician

IT Support Technician

Computer Task Group, Inc

Poughkeepsie, NY

$21.25 - $29/hr

Full-time

Posted 14 days ago

Job description

Overview

CTG is seeking a dependable and customer-focused IT Support Technician to provide hands-on and remote technical support for end users in a fast-paced environment. This role is ideal for a technology professional with strong troubleshooting skills, excellent communication abilities, and experience supporting Windows, Linux, and macOS systems.

Location: Poughkeepsie, NY
Duration: Ongoing Contract

Key Responsibilities:

  • Provide first-level and second-level technical support for desktops, laptops, printers, scanners, and peripheral devices
  • Troubleshoot hardware, software, operating system, and network connectivity issues
  • Install, configure, and maintain Windows 10/11, Linux, and macOS systems
  • Perform system upgrades, patch management, and hardware replacements including RAM and SSD upgrades
  • Support networking technologies including TCP/IP, DNS, DHCP, and VPN connectivity
  • Deliver in-person, phone, and remote support while maintaining high customer satisfaction
  • Document incidents, resolutions, and technical procedures within ticketing systems
  • Assist with workstation setups, equipment deployment, and IT inventory management

Required Skills & Qualifications:

  • Strong knowledge of Windows 10/11, Linux, and macOS environments
  • Experience troubleshooting desktop hardware, software, and peripheral devices
  • Basic understanding of networking concepts including TCP/IP, DNS, DHCP, and VPN
  • Excellent analytical, troubleshooting, and problem-solving abilities
  • Strong communication skills with a customer-first mindset
  • Ability to work independently and collaboratively within a team environment

Experience:

  • 1–3 years of experience in helpdesk, desktop support, or IT support roles preferred

Education:

  • Associate degree in Information Technology, Computer Science, or related field preferred, or equivalent work experience

Physical Requirements:

  • Ability to lift and move equipment weighing up to 30–50 lbs.
  • Ability to sit, stand, and walk for extended periods

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:
To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you!

Computer Task Group logo

About Computer Task Group

Sourced by ZipRecruiter

We know that achieving our mission begins and ends with our people—and by people we mean you. Regardless of individual roles or responsibilities, regardless of industry or subject matter expertise, our lives happen in relation to other people—our colleagues, clients, and partners. CTG cultivates a workplace that attracts and develops the best people. Being Great Place to Work-CertifiedTM not only supports our Vision but also validates the rewarding workplace culture that has made CTG a leading IT and digital solutions and services company for more than 55 years.

Company size

1,001 - 5,000 Employees

Headquarters location

Buffalo, NY, US

Year founded

1966

Social media

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