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No Experience Desktop Support Jobs in Buffalo, NY

Perform operational, project, and support tasks with little to no supervision, while meeting or ... desktop experience to the enterprise Mindlance is an Equal Opportunity Employer and does not ...

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Desktop Support Tecnnician

Buffalo, NY ยท On-site

$19.50 - $25/hr

Basic Requirements * 2+ years of desktop support experience Additional Preference * Strong knowledge of Windows operating system environment * Solid client service skills. * A+ desktop or equivalent ...

Extensive experience with desktop hardware, software applications, operating systems and network connectivity is required. Will work closely with the Senior IT Service Support Manager when analyzing ...

Desktop / Field Support Technician

Buffalo, NY ยท On-site

$19.50 - $25/hr

Strong experience supporting desktops, laptops, printers, handheld devices, smartphones, and related IT infrastructure. * Proficiency with Microsoft Windows 11 and legacy Windows operating systems.

Be Seen First

No partial availability or extended time off will be permitted during the assignment. Key ... We specialize in all types of technology, projects, desktop support and more.

Be Seen First

No partial availability or extended time off will be permitted during the assignment. Key ... We specialize in all types of technology, projects, desktop support and more.

Desktop Support/Field Service Technician/Computer Driving Technician. Location: Cheektowago, NY, We ... Good experience working on Laptops and desktops is mandatory Good experience on Break/Fix is ...

The ideal candidate must have experience with Windows 10 and 11 as well as ticketing system ... Deliver a deskside service to the client for support on laptop / desktop related hardware ...

Configure, deploy, and maintain end user devices including desktops, laptops, and peripherals ... Identify opportunities to improve support processes and user experience. Participate in a rotating ...

Support Analyst

Orchard Park, NY ยท On-site

$18.66 - $27.98/hr

Configure, deploy, and maintain end user devices including desktops, laptops, and peripherals ... Identify opportunities to improve support processes and user experience. Participate in a rotating ...

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No Experience Desktop Support information

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How much do no experience desktop support jobs pay per hour?

As of May 28, 2026, the average hourly pay for no experience desktop support in Buffalo, NY is $22.24, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $23.99 per hour, depending on experience, location, and employer.

What is a No Experience Desktop Support job?

A No Experience Desktop Support job is an entry-level role where you assist users with basic computer issues, such as software installations, troubleshooting hardware problems, and setting up network connections. Employers hiring for these roles often provide on-the-job training, so prior experience isn't required. Strong problem-solving skills, customer service abilities, and a willingness to learn are essential. This position is a great way to start a career in IT and gain hands-on technical experience.

What are the key skills and qualifications needed to thrive in the No Experience Desktop Support position, and why are they important?

To thrive as a No Experience Desktop Support professional, you need a fundamental understanding of computer hardware, operating systems, and troubleshooting concepts, often acquired through self-study or entry-level IT courses. Familiarity with Windows and Mac OS, basic networking tools, and optionally CompTIA A+ or similar beginner certifications is helpful. Strong communication, patience, and problem-solving skills set you apart in this customer-facing role. These abilities are essential for efficiently resolving user issues and supporting smooth business operations in a fast-paced environment.

What are the typical daily responsibilities for someone in a No Experience Desktop Support position?

As a No Experience Desktop Support technician, your daily tasks often include answering user support tickets, troubleshooting hardware and software issues, setting up new computers or accounts, and assisting with password resets. You may also provide step-by-step guidance to employees, escalate complex problems to senior team members, and document solutions for future reference. Collaboration with IT colleagues and clear communication with users are key parts of your routine. This role is designed to build your technical skills while gaining hands-on experience in a supportive team environment.
What are the most commonly searched types of Desktop Support jobs in Buffalo, NY? The most popular types of Desktop Support jobs in Buffalo, NY are:
What are popular job titles related to No Experience Desktop Support jobs in Buffalo, NY? For No Experience Desktop Support jobs in Buffalo, NY, the most frequently searched job titles are:
What job categories do people searching No Experience Desktop Support jobs in Buffalo, NY look for? The top searched job categories for No Experience Desktop Support jobs in Buffalo, NY are:
What cities near Buffalo, NY are hiring for No Experience Desktop Support jobs? Cities near Buffalo, NY with the most No Experience Desktop Support job openings:
Desktop Support

Desktop Support

Mindlance

Buffalo, NY โ€ข On-site

Other

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Technical Support Specialist

The candidate for this position will provide technical support for hardware and software. This position will deliver high-quality service to end users and ensure service support and delivery are in place to meet the agency's business needs.

Tasks include but not limited to:

  • Taking care of level 2 tickets (and level 1 when necessary ex: answer phone, create tickets)
  • Onboarding new staff (equipment deployment)
  • Offboarding staff
  • Training state staff
  • Providing support for issues that need to be escalated and completed in a timely manner
  • Utilize PowerShell scripting to maximize productivity of platform management
  • Administer corporate mobile device management solution
  • Maintain platform security and compliance in alignment with agency's cyber security program to protect data
  • Test Group Policies and updates for endpoint OS
  • Utilize standard enterprise tools to develop or implement infrastructure hardware, software, or other technical components
  • Provide preventative maintenance, troubleshooting and quickly resolve routine problems to ensure infrastructure stability
  • Work alongside business operations teams, project management teams, and additional IT teams to coordinate work efforts and establish processes
  • Perform system software and hardware upgrades and changes; including planning, scheduling, testing and coordination
  • Monitor, measure, and test current/new infrastructure products and services
  • Perform operational, project, and support tasks with little to no supervision, while meeting or exceeding SLAs and performance expectations
  • Develop and ensure deployment documentation such as design and environment specifications, user and technical manuals, and process documentation
  • Use of remote access technologies (VPN, terminal services)
  • Collaborate with internal and external application support, systems infrastructure, security, network, telecom, and service desk departments to deliver the best desktop experience to the enterprise

Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of โ€“ Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.


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About Mindlance

Sourced by ZipRecruiter

Mindlance is a multinational staffing and services firm based in the Greater NYC area. We have 14 offices across the United States, Canada, and India. We match talented people to Fortune 500 and Fortune 1000 companies across industries. We have been in business since 1999 and are recognized by Staffing Industry Analysts (SIA) as one of the fastest-growing U.S. staffing firms. Our rapid growth means more jobs, more projects, and more opportunities for you. Our core philosophy means that you work with an organization that truly values and recognizes you.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Union, NJ, US

Year founded

1999