... of a variety of technology-based products typically associated with an end-user computing ... Perform all assigned desk-side support activities * Display outstanding technical and professional ...
Quick apply
... of a variety of technology-based products typically associated with an end-user computing ... Perform all assigned desk-side support activities * Display outstanding technical and professional ...
IT Help Desk
Buffalo, NY · On-site
$20.50/hr
... of a variety of technology-based products typically associated with an end-user computing ... Perform all assigned desk-side support activities * Display outstanding technical and professional ...
IT Help Desk
Buffalo, NY · On-site
$20.50/hr
... of a variety of technology-based products typically associated with an end-user computing ... Perform all assigned desk-side support activities * Display outstanding technical and professional ...
IT Help Desk
Buffalo, NY · On-site
$20.50/hr
... of a variety of technology-based products typically associated with an end-user computing ... Perform all assigned desk-side support activities * Display outstanding technical and professional ...
IT Help Desk
Buffalo, NY · On-site
$20.50/hr
... of a variety of technology-based products typically associated with an end-user computing ... Perform all assigned desk-side support activities * Display outstanding technical and professional ...
As an IT Helpdesk Associate, you will work on the IT team supporting our Firm as one of the first contacts with employees who need technical assistance. Assist with various tasks and projects ...
As an IT Helpdesk Associate, you will work on the IT team supporting our Firm as one of the first contacts with employees who need technical assistance. Assist with various tasks and projects ...
As an IT Helpdesk Associate, you will work on the IT team supporting our Firm as one of the first contacts with employees who need technical assistance. Assist with various tasks and projects ...
As an IT Helpdesk Associate, you will work on the IT team supporting our Firm as one of the first contacts with employees who need technical assistance. Assist with various tasks and projects ...
Help Desk Manager
Buffalo, NY · On-site
Help Desk Manager Seeking to hire a Help Desk Manager for a leading higher education IT Services company to work with a University in Buffalo, NY. Role Manage Help Desk and all customer services for ...
Help Desk Manager
Buffalo, NY · On-site
Help Desk Manager Seeking to hire a Help Desk Manager for a leading higher education IT Services company to work with a University in Buffalo, NY. Role Manage Help Desk and all customer services for ...
Service Desk Analyst
East Aurora, NY · On-site
$18.75 - $25.75/hr
Service Desk Analyst The Service Desk Analyst (SDA) is responsible for providing support for the ... IT help as the situation dictates. The SDA must have a solid understanding of the current ...
Service Desk Analyst
East Aurora, NY · On-site
$18.75 - $25.75/hr
Service Desk Analyst The Service Desk Analyst (SDA) is responsible for providing support for the ... IT help as the situation dictates. The SDA must have a solid understanding of the current ...
Senior Information Technology Specialist
Williamsville, NY · On-site
$21 - $25/hr
As our Senior Information Technology Specialist , you'll be responsible for assembling and ... Troubleshoots and solves technical problems, monitors and addresses help desk tickets. Escalates ...
Senior Information Technology Specialist
Williamsville, NY · On-site
$21 - $25/hr
As our Senior Information Technology Specialist , you'll be responsible for assembling and ... Troubleshoots and solves technical problems, monitors and addresses help desk tickets. Escalates ...
Systems Analyst
Buffalo, NY · On-site
... (IT) help desk. • Preparing written documentation for users and IT staff that is clear and effective. • Providing support for user applications, such as Microsoft Windows, Microsoft Office ...
New
Systems Analyst
Buffalo, NY · On-site
... (IT) help desk. • Preparing written documentation for users and IT staff that is clear and effective. • Providing support for user applications, such as Microsoft Windows, Microsoft Office ...
New
IT Service Desk Technician
Williamsville, NY · On-site
$21.10 - $23.44/hr
These are the people that help us create a loyal membership base that strengthens our mission-to be ... Serve as a point of contact for technology requests. Gather and document information to fully ...
IT Service Desk Technician
Williamsville, NY · On-site
$21.10 - $23.44/hr
These are the people that help us create a loyal membership base that strengthens our mission-to be ... Serve as a point of contact for technology requests. Gather and document information to fully ...
IT Service Desk Technician
$21.10 - $23.44/hr
These are the people that help us create a loyal membership base that strengthens our mission--to ... Serve as a point of contact for technology requests. Gather and document information to fully ...
IT Service Desk Technician
$21.10 - $23.44/hr
These are the people that help us create a loyal membership base that strengthens our mission--to ... Serve as a point of contact for technology requests. Gather and document information to fully ...
IT Service Desk Technician
$21.10 - $23.44/hr
These are the people that help us create a loyal membership base that strengthens our mission--to ... Serve as a point of contact for technology requests. Gather and document information to fully ...
IT Service Desk Technician
$21.10 - $23.44/hr
These are the people that help us create a loyal membership base that strengthens our mission--to ... Serve as a point of contact for technology requests. Gather and document information to fully ...
IT Manager
Lancaster, NY · On-site
$100K - $115K/yr
Monitor help desk performance and identify opportunities to improve IT support processes. Vendor & Budget Coordination * Coordinate with IT vendors, service providers, and technology partners to ...
IT Manager
Lancaster, NY · On-site
$100K - $115K/yr
Monitor help desk performance and identify opportunities to improve IT support processes. Vendor & Budget Coordination * Coordinate with IT vendors, service providers, and technology partners to ...
IT Manager
Lancaster, NY · On-site
$100K - $115K/yr
Monitor help desk performance and identify opportunities to improve IT support processes. Vendor & Budget Coordination * Coordinate with IT vendors, service providers, and technology partners to ...
IT Manager
Lancaster, NY · On-site
$100K - $115K/yr
Monitor help desk performance and identify opportunities to improve IT support processes. Vendor & Budget Coordination * Coordinate with IT vendors, service providers, and technology partners to ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Freelance It Help Desk information
See Buffalo, NY salary details
$12.34 - $14.20
2% of jobs
$14.20 - $16.07
6% of jobs
$16.07 - $17.93
12% of jobs
$18.45 is the 25th percentile. Wages below this are outliers.
$17.93 - $19.79
17% of jobs
The median wage is $21.28 / hr.
$19.79 - $21.66
16% of jobs
$21.66 - $23.52
16% of jobs
$24.45 is the 75th percentile. Wages above this are outliers.
$23.52 - $25.38
12% of jobs
$25.38 - $27.24
7% of jobs
$27.24 - $29.11
6% of jobs
$29.11 - $30.97
3% of jobs
$30.97 - $32.83
2% of jobs
$12
$22
$32
How much do freelance it help desk jobs pay per hour?
As of May 27, 2026, the average hourly pay for freelance it help desk in Buffalo, NY is $22.43, according to ZipRecruiter salary data. Most workers in this role earn between $18.61 and $25.14 per hour, depending on experience, location, and employer.
What is the difference between Freelance It Help Desk vs IT Support Specialist?
| Aspect | Freelance It Help Desk | IT Support Specialist |
|---|---|---|
| Credentials | Certifications like CompTIA A+, Network+ | Similar certifications, often required |
| Work Environment | Remote, flexible, client-based | On-site or remote, company-based |
| Employer & Industry | Self-employed, freelance clients | Employers in various industries |
| Search & Comparison Intent | Freelance vs in-house support roles | Job roles, career growth |
Freelance It Help Desk professionals typically work independently, providing remote support to multiple clients, while IT Support Specialists are usually employed by organizations, offering on-site or remote assistance. Both roles require similar certifications and technical skills, but differ mainly in work setting and employment structure.
What are the most commonly searched types of It Help Desk jobs in Buffalo, NY? The most popular types of It Help Desk jobs in Buffalo, NY are:
What are popular job titles related to Freelance It Help Desk jobs in Buffalo, NY? For Freelance It Help Desk jobs in Buffalo, NY, the most frequently searched job titles are:
What job categories do people searching Freelance It Help Desk jobs in Buffalo, NY look for? The top searched job categories for Freelance It Help Desk jobs in Buffalo, NY are:
What cities near Buffalo, NY are hiring for Freelance It Help Desk jobs? Cities near Buffalo, NY with the most Freelance It Help Desk job openings:
Full-time
Medical, Dental, Vision, Retirement
Posted 9 days ago
Job description
Job Description
Additional Information
This is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated with an end-user computing environment.
- This is a full-time, onsite position.
- Benefits include Health, Dental Vision and 401k.
- Pay starts at $20.50 per hour
Responsibilities:
- Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC’s, desktops, laptops, tablets and printers.
- Provides support to client identified VIPs
- Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities.
- Perform Install/Move/Add or Change (IMAC) activities.
- Perform all assigned desk-side support activities
- Display outstanding technical and professional services skills at all times
- Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines
- Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair
- Understands and follows all documented service operations policies and procedures.
- Other duties or certifications may be assigned to meet business needs
Education and Experience:
- Typically requires technical school certification or equivalent of 2-4 years of relevant experience
- Certifications and/or Qualifications:
- Maintain all required OEM Certifications as directed by Management
- Knowledge of relevant software and hardware systems
- Understanding of ITIL methodologies
- A+ certification is desired
- May require additional customer-specific certifications or training as required
Skills:
- Excellence in communication and customer-facing skills
- Strong oral, written and interpersonal skills
- Ability to follow instructions and processes with minimal instruction
- Ability to lift and or move various computer equipment up to 50 lbs.
- Must own a basic repair kit
- Additional requirements may exist if offer of employment is extended
Additional Information
All your information will be kept confidential according to EEO guidelines.
This position is open to all US Citizens 18 years of age or older.