ZipRecruiter

Log In

2

No Experience Desktop Support Jobs in Rochester, NY

Transcat, Inc.

IT Support Supervisor

Rochester, NY · On-site

$80K - $90K/yr

... desktops, laptops, peripherals, and mobile devices. * Advanced experience with Microsoft 365 ... Proficient in supporting and troubleshooting Windows 11 and MacOS operating systems in enterprise ...

InstantServe LLC

IT Specialist

Rochester, NY · On-site

... experience to help us succeed, we want to work with you! IT Specialists in this role get to ... support and service delivery: Regarding the maintenance and repair and deployment of desktops ...

Broadway

In Home Caregiver (PCA or HHA)

Rochester, NY

$18.65/hr

No experience required! We are willing to certify the right candidate for FREE! Kickstart your ... Support clients who can't move on their own * Minor housekeeping to maintain a clean environment

TES Staffing

Clerical Support

Rochester, NY · On-site

$17.50/hr

At least two years of office clerical or secretarial experience (volunteer experience counts ... No nights or weekends! * Work in various locations and with different age groups, keeping each day ...

TES Staffing

Clerical Support

Rochester, NY · On-site

$17.50/hr

At least two years of office clerical or secretarial experience (volunteer experience counts ... No nights or weekends! * Work in various locations and with different age groups, keeping each day ...

next page

Showing results 1-20

People also search for

All JobsNo Experience Desktop Support JobsNo Experience Desktop Support Jobs in Rochester, NY

No Experience Desktop Support information

See Rochester, NY salary details

$13

$22

$32

How much do no experience desktop support jobs pay per hour?

As of May 28, 2026, the average hourly pay for no experience desktop support in Rochester, NY is $22.66, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $24.42 per hour, depending on experience, location, and employer.

What is a No Experience Desktop Support job?

A No Experience Desktop Support job is an entry-level role where you assist users with basic computer issues, such as software installations, troubleshooting hardware problems, and setting up network connections. Employers hiring for these roles often provide on-the-job training, so prior experience isn't required. Strong problem-solving skills, customer service abilities, and a willingness to learn are essential. This position is a great way to start a career in IT and gain hands-on technical experience.

What are the key skills and qualifications needed to thrive in the No Experience Desktop Support position, and why are they important?

To thrive as a No Experience Desktop Support professional, you need a fundamental understanding of computer hardware, operating systems, and troubleshooting concepts, often acquired through self-study or entry-level IT courses. Familiarity with Windows and Mac OS, basic networking tools, and optionally CompTIA A+ or similar beginner certifications is helpful. Strong communication, patience, and problem-solving skills set you apart in this customer-facing role. These abilities are essential for efficiently resolving user issues and supporting smooth business operations in a fast-paced environment.

What are the typical daily responsibilities for someone in a No Experience Desktop Support position?

As a No Experience Desktop Support technician, your daily tasks often include answering user support tickets, troubleshooting hardware and software issues, setting up new computers or accounts, and assisting with password resets. You may also provide step-by-step guidance to employees, escalate complex problems to senior team members, and document solutions for future reference. Collaboration with IT colleagues and clear communication with users are key parts of your routine. This role is designed to build your technical skills while gaining hands-on experience in a supportive team environment.
More about No Experience Desktop Support jobs
What are the most commonly searched types of Desktop Support jobs in Rochester, NY? The most popular types of Desktop Support jobs in Rochester, NY are:
What are popular job titles related to No Experience Desktop Support jobs in Rochester, NY? For No Experience Desktop Support jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching No Experience Desktop Support jobs in Rochester, NY look for? The top searched job categories for No Experience Desktop Support jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for No Experience Desktop Support jobs? Cities near Rochester, NY with the most No Experience Desktop Support job openings:
No Experience Desktop Support jobs near you
Technical Support Specialist

Technical Support Specialist

Genesee Regional Bank

Rochester, NY • On-site

$27.50 - $31.25/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Salary Range: $27.50/hour - $31.25/hour
PRIMARY RESPONSIBILITY:
The Technical Support Specialist (TSS) is the primary face of IT support, providing high quality customer service and hands-on support to all end users. Along with support, the TSS will also be responsible for the supporting systems used in IT to support those users, including administration and maintenance, with systems ranging from ticketing, imaging, and remote access. The TSS will also participate and support larger IT projects, implementations, and deployments.
ESSENTIAL FUNCTIONS:
  • The primary owner for all incoming IT support tickets, adhering to departmental SLAs and escalating tickets as needed.
  • Ensure a high level of customer support, communication, education, and satisfaction across all end users
  • Perform troubleshooting to isolate and diagnose Windows workstations, printer, VoIP phones, and peripheral device issues.
  • Fluent in Microsoft products like Teams, OneDrive, SharePoint, and Office
  • Research and disposition spam and attachment requests through Mimecast and KnowB4
  • Support in the training, usage, and maintenance of all conference room AV equipment
  • Continually strive to identify and streamline internal processes, investigate root causes, and suggest improvements
  • Administer internal IT tools including the ticketing system, remote management system, and deployment systems (Endpoint Central).
  • Install, configure, test, maintain, monitor, and troubleshoot end-user workstations and related hardware and software.
  • Support the IT department with project support when needed
  • Administer user access for adds/delete/changes through Active Directory and Azure
  • Deploy software, patches, and updates when necessary as part of user support
  • Create and update IT documentation as needed.
  • Maintain the inventory of workstation assets, user hardware, and manage lifecycle replacements
  • Ensure the safety and confidentiality of data and systems by adhering to the organizations information security policies.
  • Active participation in demonstrating the behaviors outlined in the GRB Experience.
EDUCATION AND EXPERIENCE:
Associate's Degree in IT/Technology related field with a minimum of 2 years of technical support experience or the equivalent combination of education and experience.
  • Certification in CompTIA/Net+ and/or Microsoft is preferred.
  • Excellent troubleshooting skills & ability to quickly diagnose and fix hardware/software/network issues.
  • Proficient working knowledge of desktops, laptops, Windows operating systems, printers, mobile devices, networking, and peripherals.
  • Demonstrate a willingness to learn and apply new technology.
  • Ability to troubleshoot quickly and patiently with end users, display a respectful bedside manner, and have a customer service focused approach.
  • Ability to multi-task and manage multiple priorities
  • Self-starter and motivated to make improvements, learn, and change
COMPETENCIES:
  • Provide a remarkable client experience. Greet clients with warmth, genuine interest and a smile.
  • Lead by example. Identify current or potential problems, take ownership and see them through to resolution.
  • Act as a unified team. Possess strong interpersonal skills including the ability to proactively communicate with and help others, within and across departments.
  • Ability to work independently. Seek and incorporate feedback on your performance from management, coworkers and clients.
  • Demonstrated PC literacy.
  • Strong verbal, writing, problem-solving and customer service skills both technical and non-technical required.
  • Ability to handle highly confidential information with sensitivity, tact and discretion.
  • Ability to learn new technology and practices quickly.

PHYSICAL DEMANDS:
While performing the duties of this job, the employee is regularly required to use hands or fingers, handle, or feel and reach with hands and arms. The employee frequently is required to stand, sit, climb or balance, and talk or hear. The employee regularly is required to walk and stoop, kneel, crouch, crawl, and climb stairs. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment is indoor and climate controlled.
Reasonable accommodation may be made to enable disabled individuals to perform the essential functions of the job.
Genesee Regional Bank is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, veteran status, or any other basis protected by applicable federal, state, or local law.
THIS JOB DESCRIPTION IS SUBJECT TO CHANGE AT ANY TIME.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Apply