ZipRecruiter

Log In

1

Senior Customer Support Representative Jobs (NOW HIRING)

RBC Bearings

Customer Support Representative

Simpsonville, SC · On-site

$14.25 - $19.25/hr

Customer Support Representative Location: Simpsonville, SC Reporting to: Inside Sales Supervisor Job Summary: The Customer Support Representative provides customer service excellence to authorized ...

Flowserve

Customer Support Representative

Cookeville, TN · On-site

$13.75 - $18.50/hr

The Customer Support Representative is the primary point of contact for the customer and collaborates with Engineering, Manufacturing, Quality, and other departments to respond to customer inquiries.

ALSO

Customer Support Representative

Seattle, WA · On-site

$20 - $27/hr

Customer Support Representatives will be the first point of contact for customers looking to learn more and purchase transcendental products from ALSO. What You Will Do Direct Customer Support

ALSO

Customer Support Representative

Seattle, WA

$20 - $27/hr

Customer Support Representatives will be the first point of contact for customers looking to learn more and purchase transcendental products from ALSO. What You Will Do Direct Customer Support

Vay

Customer Support Representative

Las Vegas, NV

$15.50 - $21/hr

Customer Support Representative Las Vegas, Nevada, United States Ever imagined saying, "I helped launch the future of transportation"? We're rewriting the rules of urban mobility. At Vay, customers ...

next page

Showing results 1-20

All JobsSenior Customer Support Representative Jobs

Senior Customer Support Representative information

See salary details

$12

$23

$35

How much do senior customer support representative jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for senior customer support representative in the United States is $23.07, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $25.48 per hour, depending on experience, location, and employer.

What jobs make $3,000 a month without a degree?

Senior Customer Support Representatives can earn around $3,000 or more per month, especially with experience, strong communication skills, and proficiency in support tools. Many customer support roles are available without a degree requirement, often in call centers, tech companies, or remote positions, with salaries increasing with skill level and responsibility.
What cities are hiring for Senior Customer Support Representative jobs? Cities with the most Senior Customer Support Representative job openings:
What are the most commonly searched types of Customer Support Representative jobs? The most popular types of Customer Support Representative jobs are:
What states have the most Senior Customer Support Representative jobs? States with the most job openings for Senior Customer Support Representative jobs include:
Infographic showing various Senior Customer Support Representative job openings in the United States as of May 2026, with employment types broken down into 40% Full Time, 56% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $47,994 per year, or $23.1 per hour.

Customer Support Representative

RBC Transport Dynamics

Simpsonville, SC

$14.25 - $19.25/hr

Full-time

Posted yesterday

Job description

Job Title: Customer Support Representative 

Location: Simpsonville, SC

Reporting to: Inside Sales Supervisor

Job Summary: The Customer Support Representative provides customer service excellence to authorized distributors, OEMs, and end users, while supporting Dodge field sales engineers to drive sales growth of mechanical power transmission products domestically and internationally. As the central point of contact for inquiries, you will provide solutions within your scope and escalate issues as needed. This role is critical in ensuring Dodge remains a leader in North American industrial automation.

Key Responsibilities:

Customer Service

  • Manage inbound customer requests via multi-channel pathways.
  • Respond promptly and professionally to customers.
  • Oversee all customer service requests to completion (orders, quotes, returns, etc.).

Teamwork

  • Ensure continuous customer support by filling in for teammates when needed.
  • Provide support for management issues as they arise.

Ongoing Learning

  • Complete ongoing training on systems, products, and processes.
  • Apply critical thinking skills effectively.

Organization

  • Maintain an efficient, clean, and clutter-free work environment.
  • Organize digital records for quick retrieval.

Required Qualifications:

  • Proficiency in SAP, Salesforce, Microsoft Office, SharePoint, DeliveryData, Kronos, UKG, and other internal tools.
  • Ability to organize, prioritize, and manage competing priorities.
  • Strong problem-solving and critical thinking skills.
  • Effective interpersonal skills for collaboration.
  • Time management and awareness of work in queue.
  • Customer service experience with a track record of handling inquiries and issues.
  • Familiarity with sales processes and procedures.
  • Follow safety protocols and report safety concerns.
  • High School Diploma required; a bachelor’s degree, mechanical product knowledge, and bilingual skills are a plus.

Physical Requirements:

  • Sitting or standing for an 8-hour shift.
  • Working in an open office/cubicle environment.
  • Ability to focus in a fast-paced environment.
  • Speaking in person and over the phone or Microsoft Teams.
  • Occasional lifting or carrying objects weighing less than 10 lbs.

Essential Job Functions

  • Facilitate the order process from beginning to end for distributors, OEMs, and sales engineers.
  • Answer basic technical questions using available resources.
  • Act as liaison between customers and field sales with various departments.
  • Expedite orders to meet customer demands.
  • Provide effective verbal and written communication.
  • Utilize problem-solving skills and show empathy to customers.
  • Practice time management and maintain awareness of work in queue.
  • Support and back up teammates during absences and training.
  • Assist with issues identified by management.
  • Regular in-person attendance and punctuality.

Why Join Us?

  • Work alongside a collaborative, experienced leadership team
  • Be part of an industry leader with a strong brand reputation and an innovation-driven culture

 RBC Bearings is an Equal Opportunity Employer, including disability and protected veteran status.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Apply