Senior Business Process Manager Jobs in Delaware

This role is not eligible for visa sponsorship, meaning you will need to be able to secure and maintain work authorization without the need for a written submission by the company to a government agency, or the need for the company to make an entry as the immigration employer of record (e.g., STEM OPT training plan, I-20 Form endorsed for CPT, TN employer, etc.)

Location: Hybrid 4 days at any of the following: Wilmington, DE * Buffalo, NY * Baltimore, MD

The Wilmington Trust Institutional Services (IS) division is experiencing rapid business growth and has initiated a strategic program of continuous improvement to support the growth objectives. The goals of the program are to reduce operational issues and risks by standardizing processes, implementing best-practices in key areas, and adding new governance and control functions. In addition, long term digital transformation is required to grow revenue through new and transformed digital-first trust and agency service products, to move from a product-centric to client-centric operating model, to move from market-specific to global solutions, and to dramatically lower the cost to serve. These two strategic focus areas are driving growth in overall business investment.

In alignment with IS's growing investment, we are seeking an IS Senior Data Management Lead candidate to be responsible for providing guidance to assigned business in implementing components of the Data Management Program in the areas of governance, quality, issue management, reporting, data architecture, solutions, analytics, or project management and in alignment with the overall Enterprise Data Management Program.

• Manage execution of the Data Management Strategy and development of the Data Management Framework, Policies and Standards for an assigned business.
• Implement the Data Management Program within assigned business unit, providing training to business line and technology personnel.
• Act as the Data Stewart for the IS business.
• Facilitate data management-related working groups.
• Develop a thorough understanding of the data management practice and working knowledge of industry trends.
• Measure compliance with the business and Enterprise Data Management policy and standards.
• Work with the business to identify critical data elements and capture related metadata.
• Monitor quality of data through measurement of enterprise-wide key performance/key risk indicators (KPIs/KRIs) to ensure effective data risk management.
• Facilitate remediation of data management-related issues.
• Promote usage of business and enterprise data management and business intelligence tools by relevant stakeholders.
• Analyze large data sets to derive business insights to drive tangible business value.
• Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.
• Promote an environment that supports belonging and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Complete other related duties as assigned.

Bachelor's degree and a minimum of 7 years' professional experience, or in lieu of a degree, a combined minimum of 11 years' higher education and/or work experience, including a minimum of 7 years' professional experience

5 years Financial Services Experience

Strong interpersonal skills

Strong persuasion skills

Excellent verbal and written communication skills

Strong analytical ability

Creative problem solving skills

Strong project management leadership

Experience coordinating cross-functional teams at various levels

Skilled proficiency in the use of spreadsheets, graphing, and presentations with a working knowledge of financial models

Strong SQL programming knowledge

Master's Degree

Minimum of 10 year's professional experience

Corporate Trust Experience

Knowledge of data management practices and/or Bank products, systems and workflows

Knowledge of process improvement methodology and business process management techniques

Proficient in pertinent project and presentation software

Advanced SQL programming knowledge

Experience with Alteryx

AI Experience and its use in Data

Knowledge and experience with logical data modeling