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Manager Digital Transformation Jobs in Delaware (NOW HIRING)

ECCLESIASTES INC

Data Scientist/ML Architect

Newark, DE · On-site

A cornerstone of this roadmap is the acceleration of its data transformation and of the adoption of ... Utilizing digital and data resources to develop AI products, bringing data management, AI and ...

ECCLESIASTES INC

Data Scientist/ML Architect

Newark, DE · On-site

A cornerstone of this roadmap is the acceleration of its data transformation and of the adoption of ... Utilizing digital and data resources to develop AI products, bringing data management, AI and ...

ECCLESIASTES INC

Data Scientist/ML Architect

Newark, DE · On-site

A cornerstone of this roadmap is the acceleration of its data transformation and of the adoption of ... Utilizing digital and data resources to develop AI products, bringing data management, AI and ...

Mwe

Project Manager

Wilmington, DE

Manage scope, budget, timelines, risks, quality, and crossteam dependencies ... Lead medium- to large-scale technical, digital transformation, and AI-enabled programs across the ...

Merck & Co.

$19.25 - $24.25/hr

... at Wilmington Biotech Campus will be a transformational facility for the analytical ... lifecycle management, digital system optimization, and continuous improvement of laboratory ...

New

Td

Collections Strategy Manager

Wilmington, DE

$120K - $145K/yr

Support digital transformation initiatives, including automation and vendor integrations Depth & Scope: * Demonstrates governance, control and risk management behaviors in alignment with TD policies ...

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All JobsDigital Transformation JobsManager Digital Transformation JobsManager Digital Transformation Jobs in Delaware

Manager Digital Transformation information

See Delaware salary details

$29K

$104.7K

$118.1K

How much do manager digital transformation jobs pay per year?

As of Jul 19, 2026, the average yearly pay for manager digital transformation in Delaware is $104,665.00, according to ZipRecruiter salary data. Most workers in this role earn between $114,100.00 and $116,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Manager Digital Transformation, and why are they important?

To thrive as a Manager Digital Transformation, you need a solid background in business strategy, project management, and digital technologies, often supported by a relevant degree and experience in change management. Familiarity with digital tools such as CRM and ERP systems, data analytics platforms, and certifications like PMP or Agile are typically required. Strong leadership, communication, and stakeholder management skills help drive organizational change and foster collaboration. These skills are crucial for successfully leading complex digital initiatives that align technology with business goals and deliver measurable value.

What does a Manager Digital Transformation do?

A Manager Digital Transformation leads initiatives to integrate digital technologies into all areas of a business, fundamentally changing how the organization operates and delivers value to customers. They develop and implement strategies to streamline processes, enhance customer experiences, and drive innovation through technology. This role often involves managing cross-functional teams, overseeing change management, and ensuring that digital projects align with business goals. Managers in this role must stay up-to-date with emerging technologies and trends to help their organizations stay competitive.

How does a Manager Digital Transformation typically collaborate with cross-functional teams during transformation initiatives?

A Manager Digital Transformation works closely with various departments such as IT, marketing, operations, and finance to ensure alignment on digital strategies and project goals. They facilitate workshops, coordinate regular update meetings, and establish clear communication channels to manage expectations and track progress. By bridging the gap between technical and non-technical stakeholders, they help identify pain points, encourage innovation, and drive organizational buy-in for digital changes. This collaborative approach is critical for overcoming resistance and ensuring the success of transformation initiatives.

What is the difference between Manager Digital Transformation vs Digital Project Manager?

AspectManager Digital TransformationDigital Project Manager
Primary FocusOverseeing organization-wide digital initiatives and strategic transformationManaging specific digital projects, timelines, and deliverables
Required SkillsChange management, strategic planning, leadershipProject planning, execution, stakeholder communication
CertificationsDigital transformation certifications, PMP, change managementPMP, Agile/Scrum certifications
Work EnvironmentCross-departmental, strategic, executive levelProject teams, technical teams, specific project scope

The Manager Digital Transformation focuses on leading broad organizational change through digital initiatives, while the Digital Project Manager handles specific digital projects. Both roles require project management skills, but the Manager Digital Transformation emphasizes strategic leadership and change management across the company.

What are the most commonly searched types of Digital Transformation jobs in Delaware? The most popular types of Digital Transformation jobs in Delaware are:
What job categories do people searching Manager Digital Transformation jobs in Delaware look for? The top searched job categories for Manager Digital Transformation jobs in Delaware are:
What cities in Delaware are hiring for Manager Digital Transformation jobs? Cities in Delaware with the most Manager Digital Transformation job openings:
Manager Digital Transformation jobs near you
Infographic showing various Manager Digital Transformation job openings in Delaware as of July 2026, with employment types broken down into 100% Full Time. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $104,665 per year, or $50.3 per hour.
Manager, Digital Customer Analytics & Insights

Manager, Digital Customer Analytics & Insights

Sallie Mae

Newark, DE • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Sallie Mae rating

6.8

Company rating: 6.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

When you join Sallie Mae, you become a champion for all students.
We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.
Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We're changing. Because students need a better way.
We're looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students-and for each other.
This is where diverse backgrounds, beliefs, and perspectives matter. It's where you're empowered to bring your authentic self to work.
Feeling your best allows you to do your best. Our benefits take care of the whole you-from physical and mental to financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.
We're obsessed with impact and making a real difference. For us, that means putting relationships first, asking "why not?" when tackling challenges, and continuously learning new skills.
Come do more than join something, change something. For students, for future generations, for the future of education.
What You'll Contribute
As a Digital Customer Analytics & Insights manager, you will own digital application funnel and customer journey analytics to accelerate business growth, optimize performance, and improve customer experiences.
You will lead analytical initiatives in partnership with Product and Marketing teams to deepen understanding of the customer journey across multiple flows and identify opportunities to improve efficiency, engagement, and decision-making across the organization.
You would also partner with Brand team to conduct NPS survey and NPS reporting.
What You'll Do
  • Conduct deep-dive digital analytics to understand customer behavior drivers, funnel drop-offs, channel performance, and segmentation opportunities across digital journey
  • Partner with Product and Marketing teams to define digital measurement strategies, ensuring accurate tracking of customer interactions, key events, and funnel milestones across digital touchpoints
  • Lead A/B testing agenda for digital journey to identify friction points and improve customer experience
  • Own NPS survey analytics in partnership with Brand team, ensuring appropriate analytics to report franchise-level NPS scores, and interpretation of internal and external factors affecting NPS scores
  • Develop models and forecasts to support business planning and decision-making.
  • Present findings and recommendations to senior leadership to influence strategic decision-making.
  • Collaborate with cross-functional teams to understand business objectives and provide insights to inform business strategies.
  • Ensure data integrity and accuracy by monitoring data sources and implementing quality control processes.
  • Develop digital performance reporting and dashboards to monitor funnel health, experimentation outcomes, and key digital engagement metric.

The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role.
What you have
Minimum: education, skills and experience required.
  • Bachelor's degree in mathematics, statistics, economics, computer science, or related field.
  • 5+ years of experience in analytics, with at least 2 years of experience managing cross-functional projects.
  • Strong experience with SAS, SQL, Python, R, or other programming languages
  • Demonstrated ability to lead and manage projects and deliver high-quality analytics outputs.
  • Excellent communication skills, with the ability to present complex data in a clear and concise manner to stakeholders at all levels of the organization.
  • Strong problem-solving and critical thinking skills.
  • Demonstrated ability to work collaboratively across departments and functions.
  • Familiarity with data visualization tools such as Tableau, Power BI, or similar.

Preferred:
  • Master's degree in mathematics, statistics, economics, computer science, or related field
  • Strong experience with digital analytics, including Adobe Analytics, to analyze web and app customer behavior, funnels, and conversion performance
  • Demonstrated experience in financial services, e-commerce, retail or consulting is preferred
  • Experience using GenAI for reporting and business analysis.

The Americans with Disabilities Act
The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the "essential functions" of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function.
Feeling your best helps you do your best:
Our benefits take care of the whole you-so you can build your work around your life (not the other way around!).
  • Competitive base salaries
  • Bonus incentives
  • Generous PTO, Floating Holidays and 12 Federal Holidays observed
  • Support for financial-well-being and retirement 401k with employer match
  • Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more
  • Employer paid short-term/long-term disability and basic life insurance
  • Flexible hybrid working arrangements.
  • Paid parental leave and adoption reimbursement programs
  • Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware)
  • Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives
  • Tuition Reimbursement and Family Scholarship Programs
  • Career development and training opportunities

Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!
Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here to view the U.S. Pay Transparency Policy, here for federal job applicant notices, and here to view the California Employee Privacy Notice.
Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call (855) 756-2007 and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

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