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Senior Business Process Consultant Jobs (NOW HIRING)

Sonsoft Inc

Business Process Consultant

Irvine, CA · On-site

... consulting, documenting, and mapping current business process Analytical and Communication skills Planning and Co-ordination skills Experience with project management Experience and desire to work in ...

Serco USA

Business Process Consultant II

Corbin, KY · On-site

As a Business Process Consultant II supporting the CMS Eligibility Support program, you will help analyze, document, test, and improve processes that support millions of consumers seeking healthcare ...

Inabia Software & Consulting Inc.

Senior ServiceNow Business Process Consultant who also brings strong Business Analyst capabilities. This dual-role position suits someone who excels in both strategic process consulting and detailed ...

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$40.5K

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$169.5K

How much do senior business process consultant jobs pay per year?

As of Sep 4, 2026, the average yearly pay for senior business process consultant in the United States is $117,574.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,000.00 and $128,000.00 per year, depending on experience, location, and employer.

What is a senior business process consultant?

A Senior Business Process Consultant is an experienced professional who analyzes, designs, and improves business processes within an organization. They work with stakeholders to identify inefficiencies, recommend solutions, and implement best practices to optimize workflow and performance. Their goal is to drive operational excellence by streamlining processes, reducing costs, and increasing productivity. Senior consultants often lead project teams, mentor junior staff, and ensure that process changes align with overall business objectives.

How does a senior business process consultant typically collaborate with cross-functional teams to implement process improvements?

A Senior Business Process Consultant works closely with cross-functional teams by facilitating workshops, mapping current workflows, and identifying process inefficiencies. They often serve as a bridge between stakeholders—such as IT, operations, and leadership—ensuring that improvement initiatives align with organizational goals. Throughout a project, they lead meetings, gather feedback, and provide regular updates to keep everyone informed and engaged. This collaborative approach helps drive buy-in and ensures sustainable, organization-wide process changes.

What are the key skills and qualifications needed to thrive as a senior business process consultant, and why are they important?

To excel as a Senior Business Process Consultant, you need a strong background in business analysis, process improvement methodologies (like Lean or Six Sigma), and a relevant degree such as business or engineering. Familiarity with process mapping tools (e.g., Visio, ARIS), ERP systems, and certifications such as Lean Six Sigma Black Belt are highly valuable. Excellent communication, stakeholder management, and change leadership skills help drive organizational adoption and successful project delivery. These competencies are vital for identifying inefficiencies, implementing sustainable solutions, and ensuring measurable business impact.
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Senior Business Process Consultant jobs near you
Infographic showing various Senior Business Process Consultant job openings in the United States as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, and 3% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $117,574 per year, or $56.5 per hour.

Business Process Consultant

Tata Consultancy Service Limited

Cincinnati, OH • On-site

$110K - $160K/yr

Full-time

Posted 29 days ago

Job description

1. 1.Lead less complex and smaller teams than Principal Business Process Consultants, acting as the functional solution lead.
2. Focus on specializing in 1-2 ServiceNow offerings, positioning for career advancement.
3. Translate complex business requirements into configuration needs, author user stories for agile development, identify opportunities for process improvement and automation, share insights with product teams, and lead best practices.
4. Coach and mentor junior team members (BPC and Associate BPC) on solutioning, building expertise, and project challenges as they arise.
5. Share learnings and new practices across the BPC community.
6. Apply ServiceNow knowledge and domain expertise in customer engagements to provide optimum workflows.
7. Design efficient workflows based on ServiceNow product capabilities and leading practices, ensuring that the proposed solutions meet the customer's expectations.
8. Draft user stories and train customers to create their own user stories, acceptance criteria, testing strategy and knowledge transfer while supporting customers in reviewing and approving them.
9. Be an active contributor of leading practices, and provide expertise related to the ServiceNow platform or solutions and workflows built on the platform.
10. Provide feedback to product development to improve the product based on experiences gained with customers.
11. Maintain skills / certifications on their specific workflows.
Qualifications
• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• 8+ years progressive experience as part of a professional services organization; or equivalent education/experience.
• Ability to travel up to 50%.
• Industry domain expertise in .
• Creativity with comfort running projects independently.
• Success driving complex issues through analysis and resolution.
• Experience working collaboratively.
• ServiceNow certifications in aligned workflow.
• Independently leverages AI to optimize workflows, tailor customer solutions, and inform strategic decisions.
• Articulates AI system design, ethical implications, and platform use cases clearly, guiding peers and stakeholders in responsible, value-driven AI adoption.
Location: Remote
Salary Range: $110,000-$160,000 a year.
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