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Senior Apac Customer Service Jobs (NOW HIRING)

Oanda

Customer Experience Agent (APAC)

$15.75 - $21.25/hr

This is an Independent Contractor position - to deliver services in this role, you must hold an ... Manage and resolve standard cases using CRM tools e.g., Salesforce, while maintaining accurate ...

NICE

Manager, Customer Service

Richardson, TX · On-site

$214K - $321K/yr

Manager, Customer Service: Lead end-to-end deployment of largescale SaaS platforms across ... Manage and mentor technical engineers across North America, the EU, and APAC regions. Oversee ...

Oanda Corporation

Customer Experience Agent (APAC)

$15.75 - $21.25/hr

This is an Independent Contractor position - to deliver services in this role, you must hold an ... Manage and resolve standard cases using CRM tools e.g., Salesforce, while maintaining accurate ...

LSP Holdco LLC

Senior Customer Service Rep

Clermont, FL

$17.25 - $23.75/hr

The Senior Customer Service Rep will be responsible for overseeing the day-to-day operations of the customer service team, ensuring high levels of customer satisfaction, and providing support and ...

APAC - Atlantic

Estimator

Savannah, GA · On-site

$90 - $130/hr

APAC-Atlantic is an Affir The Senior Estimator position is responsible for using a combination of ... and external customers. General Requirements Strong verbal and written communication skills.

pca

Senior Customer Service Representative

Newark, OH · On-site

$17.75 - $24.25/hr

The Senior Customer Service Representative is responsible for providing superior service to customers. This includes responding to customer inquiries regarding product availability, pricing, freight ...

pca

Senior Customer Service Representative

Denver, CO

$19.75 - $27.25/hr

The Senior Customer Service Representative is responsible for providing superior service to customers. This includes responding to customer inquiries regarding product availability, pricing, freight ...

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Senior Apac Customer Service information

See salary details

$25K

$80.3K

$163.5K

How much do senior apac customer service jobs pay per year?

As of Sep 5, 2026, the average yearly pay for senior apac customer service in the United States is $80,287.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $103,000.00 per year, depending on experience, location, and employer.

What is the difference between Senior Apac Customer Service vs Customer Support Specialist?

AspectSenior Apac Customer ServiceCustomer Support Specialist
CredentialsTypically requires 3+ years experience in customer service, with regional knowledge of APAC marketsUsually requires 1-2 years experience, with general customer service skills
Work EnvironmentRegional offices or remote roles supporting APAC clients, often in multinational companiesCall centers, online support, or retail environments, supporting local or global customers
Employer & Industry UsageCommon in tech, e-commerce, and telecom sectors operating in APACWidely used across various industries including retail, tech, and services

The main difference is that Senior Apac Customer Service roles require regional expertise and more experience, focusing on managing complex issues in APAC markets. Customer Support Specialists typically handle general inquiries and have less regional specialization, making the Senior Apac Customer Service role more senior and specialized.

More about Senior Apac Customer Service jobs

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What are the most commonly searched types of Apac Customer Service jobs?

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Senior Apac Customer Service jobs near you
Infographic showing various Senior Apac Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $80,287 per year, or $38.6 per hour.

Associate, Institutional Client Group (APAC)

CIM Group, LP

Los Angeles, CA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Job description

ABOUT CIM GROUP:
CIM is a community-focused real estate and infrastructure owner, operator, lender, and developer. Our team of experts works together to identify and create value in real assets, benefiting the communities in which we invest. Back in 1994, our three founders focused on projects in Southern California neighborhoods. Today, we are a diverse team of 900+ employees with projects across the Americas. Our projects have delivered jobs; created comfortable places to live, work, and relax; and provided necessary and sustainable infrastructure. Our focus on enhancing communities is unwavering, and we strive to make an even greater impact in the years to come. Join us and make an impact today!

POSITION PURPOSE:
 

CIM Group is a private alternatives asset manager with 30-years of experience and approximately $32 billion in assets under management. Our expertise spans private equity and credit investments across real estate and infrastructure, offering a range of funds across the risk-return spectrum as well as customized client solutions.

The Institutional Client Group (ICG) builds and maintains relationships with institutional investors and intermediaries globally. ICG includes regional institutional sales teams across the Americas, EMEA, and APAC—primarily serving pension funds, sovereign wealth funds, and endowments—as well as the Financial Institutions Group (FIG), which serves major insurance companies and banks, and Global Consultant Relations (GCR), which works with investment consultants, OCIO providers, and other asset managers.

ICG is seeking an Institutional Client Associate to join the APAC institutional sales team. Working alongside senior team members, this individual will contribute to key fundraising initiatives and work directly with some of the world’s largest and most sophisticated institutional investors. The position offers cross-border client coverage in a strategically important and growing region, coordination with international stakeholders, and an active role in hosting APAC client visits to the U.S.

As a visible member of a collaborative, high-performing team, the successful candidate will gain hands-on experience, develop critical skills, and build a strong foundation for a successful career at a respected and growing investment firm. This position is based at our headquarters in Los Angeles.

RESPONSIBILTIES:
  • Partner with ICG Relationship Managers to build new and strengthen existing relationships across the APAC region, including Australia, New Zealand, Singapore, Taiwan, and China.
  • Learn about the industry, markets, client types, firm products, and narratives.
  • Support fundraising efforts through meeting preparation, follow-up, and coordination of roadshows and client-facing events.
  • Coordinate, support, and help host APAC client visits to the U.S.
  • Contribute to a defined sales territory by managing CRM (Salesforce) data, actively overseeing the pipeline, and executing the overall sales strategy.
  • Utilize third-party data tools—such as Preqin, eVestment, and WithIntelligence—to gather investor insights and intelligence.
  • Compile data and create presentations and other deliverables for internal stakeholders, including updates on fundraising efforts, client feedback, and industry trends.
  • Coordinate directly with internal portfolio management, investment, and reporting teams to ensure timely delivery of information requests and client reporting.
EDUCATION/EXPERIENCE REQUIREMENTS: (including certification, licenses, etc.)
  • 0–3 years of experience.
  • Bachelor’s degree required; a relevant field of study and internship experience are preferred.
  • FINRA Series 7 and Series 63 licenses are required for this role (an existing SIE is a plus). Employment is contingent upon obtaining these licenses within 6 months of hire. CIM Group will provide study materials and dedicated time to help you prepare and succeed.
  • Fluency in English is required; additional language skills are not required, but Mandarin proficiency is a plus.
ABOUT YOU:
  • Interest in financial services, including sales, capital markets, investments, and/or real assets.
  • Strong interpersonal and communication skills, both written and verbal.
  • Collaborative mindset, working effectively with colleagues at all levels and locations.
  • Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment.
  • Ability to work effectively, both independently and in a team environment.
  • Strong analytical skills with high attention to detail and accuracy.
  • Strong project management skills.
  • Proficiency in Salesforce and Microsoft Office applications, including Excel, PowerPoint, and Word.
WHAT CIM OFFERS:

At CIM, we believe our success stems from our collective efforts, and we are committed to providing well-rounded support and resources for our employees. In addition to a competitive compensation plan, CIM offers a comprehensive benefits program for employees to thrive both inside and outside of work. Eligible employees can enjoy a wide range of benefits, including:

  • A variety of Medical, dental, and vision benefit plans
  • Health Savings Account with a generous employer contribution
  • Company paid life and disability insurance
  • 401(k) savings plan, with company match
  • Comprehensive paid time off, including: vacation days, 10 designated holidays, sick time, and bereavement leave
  • Up to 16 hours of volunteer time off
  • Up to 16 weeks of Paid Parental Leave
  • Ongoing professional development programs
  • Wellness program, including monthly and quarterly prizes
  • And more!

Actual base salary considers several factors including but not limited to geography, job-related knowledge, experience, and budget. The start of the salary range is typically associated with the minimum experience required. At CIM, base pay is one part of the total compensation package. For this role, bonus compensation may be a significant part of the total compensation. The anticipated base salary range for the position in Los Angeles, CA is $90,000- $100,000. 

 
#LI-BL1

HOW WE FEEL ABOUT DIVERSITY AND INCLUSION:
At CIM Group, we believe that the unique perspectives and backgrounds of our employees enhance everything we do. We are committed to fostering an inclusive environment where diversity is not only respected but celebrated. We strive to ensure that our workplace is free from discrimination and harassment, allowing everyone to contribute meaningfully and feel a sense of belonging. As an equal opportunity employer, we strictly prohibit any form of unlawful discrimination and adhere to the laws enforced by the EEOC. Our goal is to provide a safe and supportive environment where all employees can grow and make impactful contributions together.
 
*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on CIM Group. Please inform our Talent team if you need any assistance completing any forms or to otherwise participate in the application process.
 
CIM is committed to maintaining the confidentiality and privacy of your personal and financial information. Please click here for our Privacy Policy.
 
CIM does not accept unsolicited resumes from Agencies.  Any unsolicited resumes received from Agencies will be considered property of CIM and no fees will be due or paid.  If you wish to become an approved Agency with CIM or any of its Affiliates, please contact a member of the CIM Talent Acquisition Team.