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Security Support Engineer Jobs (NOW HIRING)

ISI Enterprises

Support Engineer III

Reston, VA · On-site

$90K - $100K/yr

The Support Engineer III role is a technical leader within the Support Department, reporting to the ... Work with Cybersecurity to align cloud and infrastructure security with NIST 800-171, CMMC, and ...

IsI Enterprises LLC

Support Engineer III

Reston, VA · On-site

$90K - $100K/yr

The Support Engineer III role is a technical leader within the Support Department, reporting to the ... Work with Cybersecurity to align cloud and infrastructure security with NIST 800-171, CMMC, and ...

Securiti.ai

Technical Support Engineer

Concord, NC · On-site

Prior technical support experience with a Data Privacy and Security company as well as Cloud Security is highly desirable. * Interface with engineering and product management for ticket escalations ...

The AES Group

Cloud Support Engineer

San Jose, CA · On-site

Cloud Support Engineer Loc: San Jose, CA (hybrid) Let's create our future together at The AES Group ... Follow documented security, access control, auditing, and change management processes * Participate ...

Meter

Support Engineer

They are seeking a Support Engineer to tackle complex networking challenges, provide high-quality ... wireless, security, WAN/LAN, routing, DNS, and more. • Committed to improving the network ...

ThrottleNet

Be Seen First

Support Engineer II

Kansas City, MO · On-site

$55K - $70K/yr

Support Engineer II (Hybrid - Kansas City Area) We are seeking a Support Engineer II to join our ... and security * Document issues, resolutions, and processes clearly and accurately within the ...

Nephila

Support Engineer

Nashville, TN

$600/day

... securities (ILS). At Nephila, we like to shake up the status quo. We were pioneers in offering ... We are seeking a motivated and customer-focused Support Engineer to join our Infrastructure ...

Fortinet, Inc.

Technical Support Engineer

Sunnyvale, CA · On-site

$90K - $110K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to ... Experience with security products firewalls, IPSec, IDS/IPS, WIDS * Strong troubleshooting and ...

Fortinet, Inc.

Technical Support Engineer

Sunnyvale, CA

$90K - $110K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to ... Experience with security products firewalls, IPSec, IDS/IPS, WIDS * Strong troubleshooting and ...

Fortinet

Technical Support Engineer

Sunnyvale, CA

$90K - $110K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to ... Experience with security products firewalls, IPSec, IDS/IPS, WIDS * Strong troubleshooting and ...

Fortinet

Technical Support Engineer

Sunnyvale, CA

$90K - $110K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to ... Experience with security products firewalls, IPSec, IDS/IPS, WIDS * Strong troubleshooting and ...

Fortinet, Inc.

Technical Support Engineer

Sunnyvale, CA · On-site

$90K - $110K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to ... Experience with security products firewalls, IPSec, IDS/IPS, WIDS * Strong troubleshooting and ...

Fortinet, Inc.

Technical Support Engineer

Sunnyvale, CA

$90K - $110K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to ... Experience with security products firewalls, IPSec, IDS/IPS, WIDS * Strong troubleshooting and ...

Oracle

Support Engineer

Orlando, FL · On-site

$23.08 - $45.05/hr

S. soil. Ability to obtain the appropriate government security clearance is required. Overview As a Support Engineer, you will provide functional and technical support for the Oracle Health ...

Oracle

Support Engineer

Nashville, TN · On-site

$23.08 - $45.05/hr

S. soil. Ability to obtain the appropriate government security clearance is required. Overview As a Support Engineer, you will provide functional and technical support for the Oracle Health ...

Fortinet, Inc.

Technical Support Engineer

Sunnyvale, CA

$88K - $107K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to ... Experience with security products firewalls, IPSec, IDS/IPS, WIDS * Strong troubleshooting and ...

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All JobsSecurity Support Engineer Jobs

Security Support Engineer information

See salary details

$61.5K

$152.8K

$205.5K

How much do security support engineer jobs pay per year?

As of Aug 17, 2026, the average yearly pay for security support engineer in the United States is $152,773.00, according to ZipRecruiter salary data. Most workers in this role earn between $143,000.00 and $158,500.00 per year, depending on experience, location, and employer.

What is the difference between Security Support Engineer vs Security Analyst?

AspectSecurity Support EngineerSecurity Analyst
CertificationsCompTIA Security+, Cisco CCNA Security, CISSP (preferred)CompTIA Security+, CISSP, GIAC Security Certifications
Work EnvironmentTechnical support, troubleshooting, incident responseSecurity monitoring, risk assessment, policy development
Employer & Industry UsageIT departments, cybersecurity firms, tech companiesFinancial institutions, government agencies, large enterprises

Security Support Engineers focus on technical support, troubleshooting, and incident response to maintain security systems. Security Analysts primarily analyze security data, assess risks, and develop security policies. While both roles require similar certifications and work in cybersecurity, their core responsibilities differ in support versus analysis.

How much do security support engineers earn?

Security Support Engineers typically earn between $60,000 and $100,000 annually, depending on experience, certifications, and location. Entry-level roles may start lower, while experienced professionals with specialized skills can earn higher salaries, especially in organizations with complex security needs.

What is a security support engineer?

A security support engineer is a professional responsible for maintaining and troubleshooting security systems, assisting with security incidents, and supporting cybersecurity infrastructure. They often work with tools like firewalls, intrusion detection systems, and security information and event management (SIEM) platforms, and may hold certifications such as CompTIA Security+ or CISSP. The role typically requires strong technical skills and knowledge of security protocols to help protect organizational assets.
More about Security Support Engineer jobs

What job categories do people searching Security Support Engineer jobs look for?

The top searched job categories for Security Support Engineer jobs are:

Security Support Engineer jobs near you
Infographic showing various Security Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $152,773 per year, or $73.4 per hour.

Support Engineer III

ISI Enterprises

Reston, VA • On-site

$90K - $100K/yr

Full-time

PTO

Posted 20 days ago

Job description

The Support Engineer III role is a technical leader within the Support Department, reporting to the Manager of Support.  This role is responsible for escalation support, administration of key systems, and providing leadership to Tier I and Tier II support engineers. This role will also involve complex troubleshooting of technical issues, creating and documenting processes, and automation and scripting, across both internal and client environments.
This position is collaborative with Cybersecurity, Compliance, and Program Management teams to ensure that infrastructure solutions align with security frameworks, operational best practices, and client needs.
Success in this role is measured by improvements in customer retention, profitability, and customer satisfaction, achieved through strong client communication, high-performing teams, automation, and technical mentorship.
Key Responsibilities
  • Technical Leadership & Tier 3 Support
  • Act as the highest-level technical escalation point for engineering-related client and internal issues.
  • Lead technical troubleshooting, root cause analysis, and proactive problem resolution.
  • Ensure clear, client-friendly communication of technical solutions to enhance customer trust and satisfaction.
  • Cloud & Infrastructure Engineering
  • Design, implement, and optimize hybrid cloud environments (Azure, AWS, GCC/GCC High) with a focus on automation, scalability, and performance.
  • Develop and implement automation strategies (PowerShell, Python) to streamline provisioning, monitoring, and system management.
  • Maintain 99.99% uptime and high availability through proactive infrastructure monitoring, redundancy strategies, and disaster recovery planning.
  • Ensure compliance with NIST 800-171, CMMC, and FedRAMP, partnering with Cybersecurity & Compliance teams
Collaboration & Cross-Department Support
  • Partner with Program Management (PMO) to execute client onboarding/offboarding and compliance readiness projects, ensuring technical feasibility and smooth transitions.
  • Work with Cybersecurity to align cloud and infrastructure security with NIST 800-171, CMMC, and FedRAMP standards. (Security implementation is managed by the Cybersecurity team.)
  • Support Compliance teams in audits by ensuring technical configurations meet compliance requirements.
  • Collaborate with Account Management & Client Success to educate clients on infrastructure modernization, automation, and cloud strategy improvements.
Operational Maturity & Continuous Improvement
  • Support the MSP Customer Success Managers to educate clients on infrastructure improvements, security hardening, and IT best practices.
  • Provide technical insights during project meetings and business reviews to ensure client expectations are met.
  • Enhance customer satisfaction by ensuring clear, structured technical communication.
  • Conduct knowledge-sharing sessions for Tier 1 & Tier 2 engineers, reducing Tier 3 escalations and improving team expertise.
    Qualifications
  • U.S. Citizenship is required.  
  • Must be eligible to obtain and maintain a U.S. Government security clearance.  
  • Bachelor’s degree in computer science, Information Technology, or related field (or equivalent experience).
  • 6+ years of experience in IT engineering, with a focus on MSP/MSSP environments.
  • Strong expertise in Microsoft 0365 (GCC/GCC High preferred), including Entra, Exhange, Intune, Purview, Sharepoint, Teams.
  • Azure Entra, Infrastructure, Networking, Migration, Storage accounts (AWS a plus)
  • Proficiency with Active Directory and hybrid environments, including GPO and NPS.
  • Ability to support Mac, iPhone and supporting tools
  • Azure AI, Copilot, and other AI product support a strong plus
  • Advanced knowledge of networking (firewalls, VPNs, SD-WAN, SASE)
  • Windows/Linux infrastructure, and virtualization technologies.
  • Hands-on experience with automation/scripting (PowerShell, Python, Ansible) to optimize deployments and system management.
  • Proficiency in infrastructure monitoring, performance tuning, and high-availability designs.
  • Strong understanding of MSP/MSSP tool stack management (RMM, PSA, SIEM, EDR, Email Security, Backup solutions).
  • Ability to collaborate with security teams, ensuring infrastructure aligns with security and compliance standards (NIST 800-171, CMMC, FedRAMP).
  • Strong problem-solving skills and technical leadership experience, mentoring junior engineers and driving automation initiatives.
What we offer:  
  • Competitive salary range: $90,000 - $100,000 (commensurate with experience). 
  • Comprehensive benefits package, including generous PTO. 
  • Flexible hybrid work schedule. 
  • Opportunities for professional growth and training. 
  • A collaborative and innovative company culture that values teamwork and continuous improvement. 

IsI Enterprises does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings or otherwise. Placement fees will not be paid to any recruiter unless IsI has an active agreement in place with the recruiter and such a request has been made by the IsI hiring team and such candidate was submitted to the IsI hiring team via our Applicant Tracking System. Any unsolicited resumes or other data submitted to IsI in violation of this policy may be used by IsI without obligation to pay any fees of any kind to the recruiter.

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