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Security Support Engineer Jobs (NOW HIRING)

Robinhood

Support Engineer

Westlake, TX · On-site

The team partners closely with Workplace, Customer Experience, Corporate Engineering, Corporate Applications, Corporate Security, and Learning & Development teams to support employee productivity.

Oasis Security

Senior Support Engineer

About Oasis Security At Oasis Security, we're redefining how enterprises manage access in the age ... Summary We're hiring a Senior Support Engineer as a founding member of our Customer Success ...

Transmit Security

Senior Technical Support Engineer

OR · On-site +1

$120K - $160K/yr

Transmit Security is a leader in identity and fraud prevention, empowering organizations to stop ... As a Tier 3 Support Engineer at Transmit Security, you will serve as a critical escalation point ...

Transmit Security

Senior Technical Support Engineer

$120K - $160K/yr

Transmit Security is a leader in identity and fraud prevention, empowering organizations to stop ... As a Tier 3 Support Engineer at Transmit Security, you will serve as a critical escalation point ...

Vivotek USA Inc

Technical Support Engineer

San Jose, CA · On-site

$60K - $70K/yr

... security, control, and management solutions. The company specializes in IP cameras, video ... Technical Support Engineer Job Overview: We are seeking a Technical Support Engineer. To build ...

SAIC

Security Policy Engineer

Springfield, VA

Information Technology Subcategory: IT Systems Engineer Schedule: Full-Time Shift: Day Job Travel ... Individual will be responsible for providing systems security support for the protection of multi ...

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Security Support Engineer information

See salary details

$61.5K

$152.8K

$205.5K

How much do security support engineer jobs pay per year?

As of Jun 16, 2026, the average yearly pay for security support engineer in the United States is $152,773.00, according to ZipRecruiter salary data. Most workers in this role earn between $143,000.00 and $158,500.00 per year, depending on experience, location, and employer.

Can you make $500,000 a year in cyber security?

Security Support Engineers typically earn salaries below $200,000 annually, but highly experienced professionals in senior or specialized roles, especially in management or consulting, can reach or exceed $500,000 with bonuses and stock options. Achieving this level often requires advanced certifications, extensive experience, and working in high-paying industries or companies. Such salaries are uncommon for entry- or mid-level positions in cybersecurity support roles.

What is a security support engineer?

A security support engineer is a professional responsible for maintaining and troubleshooting security systems, assisting with security incidents, and supporting cybersecurity infrastructure. They often work with tools like firewalls, intrusion detection systems, and security information and event management (SIEM) platforms, and may hold certifications such as CompTIA Security+ or CISSP. The role typically requires strong technical skills and knowledge of security protocols to ensure organizational protection against threats.

What is the difference between Security Support Engineer vs Security Analyst?

AspectSecurity Support EngineerSecurity Analyst
CertificationsCompTIA Security+, Cisco CCNA Security, CISSP (preferred)CompTIA Security+, CISSP, GIAC Security Certifications
Work EnvironmentTechnical support, troubleshooting, incident responseSecurity monitoring, risk assessment, policy development
Employer & Industry UsageIT departments, cybersecurity firms, tech companiesFinancial institutions, government agencies, large enterprises

Security Support Engineers focus on technical support, troubleshooting, and incident response to maintain security systems. Security Analysts primarily analyze security data, assess risks, and develop security policies. While both roles require similar certifications and work in cybersecurity, their core responsibilities differ in support versus analysis.

What engineers make $500,000?

Senior security support engineers with extensive experience, specialized skills, and certifications such as CISSP or CISA can reach or exceed a $500,000 annual salary, especially in high-demand industries or senior leadership roles. Achieving this level often requires advanced expertise, leadership responsibilities, and working in competitive or high-cost regions.

Is SOC an entry level job?

A Security Operations Center (SOC) analyst role is typically considered an entry-level or early-career position, often requiring basic knowledge of cybersecurity principles, monitoring tools, and incident response. Many organizations offer SOC analyst roles as starting points, with opportunities for advancement through certifications like CompTIA Security+ or CISSP and on-the-job experience.
More about Security Support Engineer jobs
What job categories do people searching Security Support Engineer jobs look for? The top searched job categories for Security Support Engineer jobs are:
Security Support Engineer jobs near you
Infographic showing various Security Support Engineer job openings in the United States as of June 2026, with employment types broken down into 3% Locum Tenens, 3% Internship, 10% As Needed, 76% Full Time, 5% Contract, and 3% Nights. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $152,773 per year, or $73.4 per hour.
Support Engineer

Support Engineer

Robinhood

Westlake, TX • On-site

Full-time

Medical, Life, Retirement, PTO

Posted 24 days ago

Job description

Join us in building the future of finance.
Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you're ready to be at the epicenter of this historic cultural and financial shift, keep reading.
About the team + role
We are building an elite team, applying frontier technologies to the world's biggest financial problems. We're looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn't a place for complacency, it's where ambitious people do the best work of their careers. We're a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.
The Support Engineering Sub-Team provides Robinhood employees with secure, simple, and reliable technology support across offices and distributed teams. The team reduces technical friction through responsive support, clear processes, and reliable onsite experiences. The team partners closely with Workplace, Customer Experience, Corporate Engineering, Corporate Applications, Corporate Security, and Learning & Development teams to support employee productivity. This role will help improve the technology experience for employees in Westlake and across Robinhood!
As a Support Engineer, you will serve as the primary onsite technology support partner for Robinhood's Westlake office. You will support daily ticket delivery, troubleshoot MacOS, Windows, iOS, Android, AV, SaaS, MDM, VPN, and access-related issues, and help employees get the most from the tools they use every day. You will also contribute to process improvements, knowledge management, and AI-enabled support workflows that reduce repeat issues and improve resolution quality. This role is a strong fit for someone who enjoys direct employee support, clear documentation, and close partnership with a distributed technical team.
This role is based in our Westlake, TX office, with in-person attendance expected 5 days per week.
At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.
What you'll do
  • Provide Tier 1 and Tier 2 support for Robinhood employees, including queue triage, troubleshooting, onboarding, offboarding, and onsite technology support.
  • Serve as the primary Support Engineering presence for the Westlake office, including AV support, return-to-office technology needs, and onsite events.
  • Troubleshoot and support MacOS, Windows, iOS, Android, Google Workspace, Okta, Slack, 1Password, MDM tools, Zscaler, Jira Service Management, and ServiceNow.
  • Use ticket data, recurring issue patterns, and employee feedback to improve support workflows, documentation, and knowledge resources.
  • Help operationalize AI-enabled support tools, including Gemini, Claude, ChatGPT, or similar tools, to improve response quality, ticket deflection, and internal support processes.
What you bring
  • 2+ years of relevant experience in IT support, support engineering, help desk, workplace technology, or a related technical support role.
  • Experience supporting MacOS, Windows, iOS, Android, SaaS tools, MDM platforms, VPN tools, and IT service management systems such as Jira Service Management or ServiceNow.
  • Experience using AI tools such as Gemini, Claude, ChatGPT, or similar tools to improve workflows, documentation, troubleshooting, or support quality.
  • Strong communication, organization, and employee support skills, including experience helping users through technical issues with clarity and care.
  • Ability to work independently as an onsite support representative while staying closely connected with distributed peers across Support Engineering, Systems, Corporate Applications, Operations, Corporate Security, Workplace, Customer Experience, and Learning & Development.
What we offer
  • Challenging, high-impact work to grow your career.
  • Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching.
  • Best-in-class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents.
  • Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more.
  • Employer-paid life & disability insurance, fertility benefits, and mental health benefits.
  • Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
  • Exceptional office experience with catered meals, events, and comfortable workspaces.

In addition to the base pay range listed below, this role is also eligible for bonus opportunities + benefits.
Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process.
Base Pay Range:
Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC)
$42.50-$50 USD
Zone 2 (Denver, CO; Westlake, TX; Chicago, IL)
$37.40-$44 USD
Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL)
$33.20-$39 USD
Click here to learn more about our Total Rewards, which vary by region and entity.
If our mission energizes you and you're ready to build the future of finance, we look forward to seeing your application.
Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work-welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.

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