Secretary Supervisor Jobs (NOW HIRING)

Salary: $29.92 - $43.73 Hourly
Location : Dimondale, MI
Job Type: Permanent Full Time
Remote Employment: Flexible/Hybrid
Job Number: 2701-26-20-38
Department: Treasury
Opening Date: 05/15/2026
Closing Date: 5/29/2026 11:59 PM Eastern
Bargaining Unit: NON-EXCLUSIVE REPRESENTED EMPLOYEE (NERE)
Job Description
Are you looking for a SUPER career opportunity that offers continuous learning, a culture that promotes and rewards teamwork and initiative, as well as offers recognition for challenging work that allows you to help others? Then Treasury's Business Taxes Division is looking for you! The Business Taxes Division has a Departmental Supervisor 12 vacancy within the Business Registration Section. The primary function of this position is to supervise the activities of the Departmental Technicians and Office Supervisory staff in a work area that processes tax returns and communicates with the public, taxpayers, and various internal state agencies. This position serves as the second line supervisor of Treasury Customer Service Representatives.
Supervisory experience is desirable as you will be assigning work to staff, setting priorities, and directing work. Knowledge of tax law and processing experience is also desirable for fielding escalated and complex issues for staff. If you are dedicated to engaging employees while fostering growth and providing learning and development opportunities, the Business Taxes Division is looking for you!
Treasury Careers - Learn more about why Treasury is a Great Place to Work!
Required Education and Experience
Education
Educational level typically acquired through completion of high school.
Experience
One year of experience equivalent to a Departmental Supervisor 11 or experienced-level professional; or two years equivalent to a Departmental Supervisor 10, Office Supervisor 11 and 12, Secretary Supervisor 11, experienced-level technician or paraprofessional; or three years equivalent to an Office Supervisor 10, Secretary Supervisor 10, Emergency Dispatch Supervisor 10, or Human Resources Customer Service Supervisor 10.
Additional Requirements and Information
Please attach a cover letter and detailed resume to your application. (Failure to do so may result in your application being screened out.)
Work must be performed in the state of Michigan. If you currently reside outside of Michigan, you must relocate to Michigan to perform the duties of this position prior to being appointed to the position. Relocation expenses are not reimbursed.
Hybrid Remote WorkThis position is eligible to work remotely on Mondays, Thursdays, and Fridays, and must work onsite Tuesdays and Wednesdays. Selected candidate must have a safe and appropriate designated workspace or workstation for performance of work and secure and sufficient internet access of commercial cable or wireless broadband with minimum speeds of 25 Mbps download and 5 Mbps upload. Hybrid Remote Work approval is at the discretion of the appointing authority and is subject to change and can be ended at any time for any reason.
E-Verify. The Michigan Department of Treasury participates in and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S.
Interviews. Interviews may occur virtually using Microsoft Teams. No prior experience with Teams is necessary, as instructions and tips will be provided to all candidates scheduled for an interview.
Fingerprinting. This position has a FTINPRINT sub-class code. The sub-class code indicates the position has access to Federal Tax Information (FTI) and requires passing of a fingerprint-based background check per IRS Publication 1075.
View the job specification at:
Accommodations
If you require a reasonable accommodation to participate in the application or selection processes, please contact the for the agency that posted this position vacancy.
State employment also offers rewarding careers where you can help Michiganders enjoy better lives. Many State of Michigan jobs offer alternate work schedules and remote-work options that can help give the flexibility you need. The State of Michigan has been recognized as a leading U.S. employer by new graduates from 2021-2023 and a best large U.S. and state employer. Recognized on the international stage for fostering positive employee engagement, the State of Michigan is a past recipient of a North America Government Agency Employees Engagement Award.
More details on benefits for our new hires are below:
Rewarding Work: State of Michigan jobs allow you to serve Michiganders in many different ways depending on your interests and skills. Help preserve and protect our environment and the public health; enforce state laws and regulations; advocate for children, families, and victims of discrimination; support our state's military and veterans; rebuild our state's infrastructure; or support other state agencies through our fiscal, IT, and HR systems.
Insurance Benefits: The State of Michigan offers health, mental health, dental, and vision insurance to eligible career employees, their spouses, and their children. The state also covers a life-insurance benefit of two times employees' annual salary (up to $200,000). The state also offers long-term-disability insurance that can provide continuing benefits if an injury or illness prevents employees from working. More information is available at www.mi.gov/employeebenefits.
Retirement Programs: The State of Michigan offers 401(k) and 457 plans for new hires to save for retirement. The state will automatically contribute an amount equal to 4% of your pay to a 401(k) account. The state will also match up to 5% of your pay if you contribute to your 401(k) account. Your contributions vest immediately, and the state's contributions fully vest after just 4 years. More information is available at http://www.mi.gov/orsstatedc.
Vacation and Sick Leave: Eligible full-time employees receive between 15 and 35 personal days and 13 sick days per year that may be rolled over to the following year if not used. Eligible employees also receive an additional day each year for community service or school functions.
Paid Parental Leave: Eligible employees can take 12 weeks of paid leave immediately after a birth or adoption to allow needed time together at home with a new child.
Paid Holidays: Eligible employees receive 13 or 14 paid holidays each year including New Year's Eve and Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Juneteenth, the Fourth of July, Labor Day, Election Day, Veterans Day, Thanksgiving, Thanksgiving Friday, Christmas Eve and Day.
Bonus Programs: Eligible employees with five years of service also receive annual longevity bonuses that grow as seniority increases. Some positions also may qualify for recruitment, retention, and performance bonuses or other special pay premiums.
Military Pay Differential: Employees in the guard or reserves may also qualify for supplemental pay benefits if miliary pay during qualifying duty is less than normal state pay. Prior military service may also allow seniority credits to accelerate eligibility for longevity bonuses and additional personal leave accrual.
Tax-Advantaged Programs: In addition to 401(k) and 457 retirement accounts, the state also offers flexible spending account (FSA), health savings account (HSA), and qualified transportation fringe benefit (QTFB) programs that can help you save money by reducing your taxable income.
Student Loan Forgiveness: Working for the State of Michigan may allow you to participate in programs that forgive the balance of qualifying student loans. Please view Student Loan Information to help determine if you could qualify is available from the U.S. Department of Education.
Tuition Reduction: Some colleges and universities offer savings to eligible employees and family members to further their education while working for the State of Michigan.
Professional Development: To help develop your career, programs are available to apply for reimbursement of up to $2,000 a year for education and training for college course credits and non-degree programs.
Alternative and Remote Work Schedules: Depending on the nature of their duties, many state jobs offer flexible work schedules and remote or hybrid telecommuting options that can help obtain the work-life balance that you seek.
Great Lakes and Great Times: Michigan boasts four Great Lakes, 11,000 inland lakes, 36,000 miles of rivers and streams, 20 million acres of forests, 100 state and national parks and recreation areas, 1,300 miles of bike trails, 6,500 miles of snowmobile trails, the second-most ski areas in the nation, 650 public golf courses, 600 campgrounds, and an international dark-sky park-just for starters. Our cities offer concerts and cultural events, storied sports teams, education hubs, vibrant downtowns, one-of-a-kind craft beverages, and renowned restaurants for every appetite. From urban centers to beach towns to the great outdoors, the opportunities are endless. With your state salary and benefits and Michigan's affordable cost of living, you can explore all that Michigan has to offer.
Updated: 2/28/24
01
DEPTSPV - Do you possess at least an educational level typically acquired through the completion of high school?

• Yes
• No

02
DEPTSPV3 - Do you possess at least one year of experience equivalent to a Departmental Supervisor 11 or experienced-level professional; or two years equivalent to a Departmental Supervisor 10, Office Supervisor 11 and 12, Secretary Supervisor 11, experienced-level technician or paraprofessional; or at least three years equivalent to an Office Supervisor 10, Secretary Supervisor 10, Emergency Dispatch Supervisor 10, or Human Resources Customer Service Supervisor 10?

• Yes
• No

03
How many years of experience do you have interacting with others by guiding, coaching, leading or supervising? Work related examples are the most relevant. However, examples outside of work may also be used to demonstrate this experience (i.e., membership groups or committees, sports, volunteering, leadership opportunities.)

• None
• Less than one year
• One to three years
• Three to five years
• More than five years

04
Briefly describe your experience and key responsibilities when guiding, coaching, leading or supervising others. If you do not have this experience, please enter N/A.
05
How many years of experience do you have working in and/or providing support for a call center environment?

• None
• Less than one year
• One to three years
• Three to five years
• More than five years

06
Briefly describe your experience and key responsibilities working in and/or providing support for a call center environment. If you do not have this experience, please enter N/A.
07
Do you have experience with the following? (Check all that apply.)

• Setting priorities to meet work related goals
• Monitoring progress for area goals and objectives
• Developing action plans for meeting goals and objectives
• Making recommendations for operational improvements
• None of the above

08
Briefly describe your experience pertaining to the boxes selected in the previous question. Include how many years of experience you have for each box checked. If you do not have this experience, please enter N/A.
09
Do you have experience with the following? (Check all that apply.)

• Developing policies and procedures
• Identifying training needs
• Coaching and developing or training
• Reviewing performance activities
• Handling sensitive and confidential information
• None of the above

10
Briefly describe your experience pertaining to the boxes selected in the previous question. Include how many years of experience you have for each box checked. If you do not have this experience, please enter N/A.
11
Do you have experience with business taxes, business registration or explaining tax statutes?

• Yes
• No

12
Briefly describe your experience with business taxes, business registration or explaining tax statutes. Include what business taxes you have experience with. If you do not have this experience, please enter N/A.
13
Describe two qualities you believe are essential for an effective leader. How have you demonstrated these qualities? Please provide your response as an attachment to this application. Have you attached this attachment to your application.

• Yes
• No

14
Did you attach your cover letter and detailed resume to your application? (Failure to do so may result in your application being screened out.)

• Yes
• No

15
This position is currently eligible for a hybrid work schedule, with a minimum of two days per week on-site requirement on Tuesdays and Wednesdays. Please indicate if you understand that this position is eligible for a hybrid schedule with a weekly on-site requirement, and you have secure internet connectivity.

• Yes
• No

16
Work must be performed in the state of Michigan. If you currently reside outside of Michigan, you must relocate to Michigan to perform the duties of this position. Relocation expenses are not reimbursed. Do you currently reside in Michigan or if offered the position, would plan to relocate to Michigan?

• Yes
• No

Required Question