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Secret Shopper Jobs (NOW HIRING)

CBIZ

Part-Time Healthcare Secret Shopper

Destin, FL · Hybrid

Conduct onsite and telephonic surveys (as a "secret shopper") to assess the availability, and accessibility of healthcare providers. * Ability to use survey platform and call center tools. * Follow ...

CBIZ

Part-Time Health Care Secret Shopper

Ocala, FL · Hybrid

Conduct onsite and telephonic surveys (as a "secret shopper") to assess the availability, and accessibility of healthcare providers. * Ability to use survey platform and call center tools. * Follow ...

Mancan

Shopper

Parkersburg, WV

$16/hr

Flexible Part Time Secret Shopper position for the Parkersburg and Bridgeport area. MUST be between the ages of 21 - 25. Pay is $16.00/hour plus mileage! Dont wait, call today 304-428-9675! This ...

Five Guys NY

Crew Member - Hiring Immediately

Victor, NY

$16.50 - $17/hr

What we offer: ● Daily/Weekly tips ● Weekly secret shopper bonus- for 100% shopper scores per shift (am/pm/phantom) ● Complimentary meal and drinks per shift ● Commuter benefits ● Insurance ...

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How much do secret shopper jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for secret shopper in the United States is $17.85, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $18.27 per hour, depending on experience, location, and employer.

What is a Secret Shopper job?

A Secret Shopper, also known as a Mystery Shopper, is someone hired to evaluate a business’s customer service, cleanliness, and overall experience by posing as a regular customer. They follow specific guidelines, make purchases, ask questions, and report their observations. Companies use this feedback to improve their services and ensure quality standards are met. Secret Shoppers are typically independent contractors and may be reimbursed for purchases or receive payment for their evaluations.

What are the key skills and qualifications needed to thrive in the Secret Shopper position, and why are they important?

To thrive as a Secret Shopper, you need strong observational skills, attention to detail, and the ability to follow specific instructions, generally requiring a high school diploma or equivalent. Familiarity with digital reporting tools and mobile apps commonly used for submitting evaluations is helpful but not always required. Excellent written communication, objectivity, and discretion are standout soft skills in this position. These skills ensure accurate, unbiased feedback and reliable reporting of consumer experiences, which are essential for evaluating and improving service quality.

What mystery shopper jobs are legit?

Legitimate mystery shopper jobs are offered by reputable market research companies and retail chains that pay for evaluating customer service, store cleanliness, and product displays. These positions typically require completing surveys or reports online and do not involve upfront fees or selling products. Verifying the company's credibility and reading reviews can help identify genuine opportunities.

What is the highest paying secret shopper app?

The highest paying secret shopper apps typically offer rates ranging from $10 to $25 per assignment, with some specialized or high-demand platforms paying higher rates for specific tasks or locations. Earnings depend on the frequency of assignments, location, and the complexity of the evaluations, and some apps may also offer bonuses or incentives for completing surveys promptly.

How much can you earn being a secret shopper?

Secret shoppers typically earn between $10 and $25 per assignment, with some programs paying higher rates for specialized evaluations or longer visits. Overall, earnings depend on the number of assignments completed, the complexity of the tasks, and the company’s pay structure, often supplemented by bonuses or incentives.

What does a typical assignment look like for a Secret Shopper?

As a Secret Shopper, you'll usually be given a clear set of instructions outlining what to observe or purchase during your visit to a store, restaurant, or service provider. Assignments often include tasks like evaluating customer service, inspecting product displays, or verifying compliance with company policies, which you’ll report on through an online platform afterward. While many assignments are completed independently, you may occasionally interact with a coordinator or team to clarify expectations or review findings. Flexibility in scheduling and attention to instructions are important, as projects vary in complexity and deadlines. This variety allows you to develop a wide range of skills while contributing valuable insights to improve customer experiences.

How to get into being a secret shopper?

To become a secret shopper, you can sign up with reputable companies that offer mystery shopping assignments. Typically, you need to complete an application, pass a background check, and have good observational and communication skills. Some roles may require a smartphone or specific reporting tools to submit evaluations.
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Secret Shopper jobs near you
Infographic showing various Secret Shopper job openings in the United States as of June 2026, with employment types broken down into 25% Full Time, 49% Part Time, 13% Temporary, and 13% Contract. Highlights an 100% In-person job distribution, with an average salary of $37,137 per year, or $17.9 per hour.
Part-Time Health Care Secret Shopper

Part-Time Health Care Secret Shopper

Myers and Stauffer

Tampa, FL • Hybrid

Other

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Job description

#LI-HW1 #LI-Hybrid

Myers and Stauffer LC is a certified public accounting and health and human services consulting firm, specializing in audit, accounting, data management and consulting services to government-sponsored health care programs (primarily state Medicaid agencies, and the federal Center for Medicare & Medicaid Services). We have 45+ years of experience assisting our government clients with complex health care reimbursement and provider compliance issues, operate 21 offices and have over 900 associates nationwide.

At Myers and Stauffer, you will have a career that is rewarding while also supporting our state and federal government health and human service clients that focus on those in need. We are committed to providing our employees with professional growth and development opportunities, a diverse, dynamic, challenging work environment, and a strong and visionary leadership team. Our firm takes pride in the welcoming and collaborative culture we have throughout our offices.  We are always willing to discuss potential flexibility that an employee may need to better suit their work-life wellbeing.

What We Offer:

  • Health, Dental, and Vision insurance along with other competitive employee benefits for eligible associates
  • Vacation time, sick time, and paid holidays
  • Paid Parental Leave and available support resources
  • 401K with company matching for eligible employees
  • Tuition reimbursement, referral bonuses, paid volunteer community service time, mentor program, and a variety of other employee programs and perks
  • A combination of technical and leadership development training at each career milestone
  • Up to six counseling sessions per year for eligible employees through our Employee Assistance Program

We understand that changing or learning a new industry can discourage strong candidates from applying. Please do not hesitate to apply, as you may be the right fit for this position or another position we have open.

Minimum Qualifications

  •  High School diploma or GED

This is a part-time hybrid position based in the Tampa area, requiring regular local travel. Candidates must reside within Tampa area and be comfortable with travel throughout the region. When not in the field, the role offers the flexibility to work remotely. This is a great opportunity for someone seeking a flexible job! 

Myers and Stauffer is seeking an observant, detail-oriented, and reliable Compliance Specialist to support the Network Adequacy team. This position involves evaluating adequate health plan provider networks through onsite visits, telephonic surveys of healthcare providers, and assessing the accuracy of provider directories; ultimately helping to improve patient access and satisfaction.

Essential Functions and Primary Duties

  • Conduct onsite and telephonic surveys (as a "secret shopper") to assess the availability, and accessibility of healthcare providers.

  • Ability to use survey platform and call center tools. 

  • Follow review surveys and checklists and fully document responses and observations accurately.

  • Maintain detailed, organized records and follow reporting timelines. 

  • Work with the team to improve processes, share insights, and develop recommendations for monitoring access to care.

  • Maintain professional behavior while conducting assessments in both onsite and telephonic settings.

  • Additional responsibilities as assigned. 

Preferred Qualifications 

  • Proficiency in data entry tools and Microsoft Office Suite (Word, Excel).

  • Strong organizational and time management skills to manage assignments effectively and meet deadlines.

  • Strong written and verbal communication skills.

  • Bilingual in English and Spanish. 

  • Reliable transportation to conduct onsite evaluations. 

  • Ability to travel up to 60% of time based on client and business needs. 

  • Ability to work flexible hours to accommodate various assignments.

  • Ability to work with minimal supervision while fulfilling all obligations.

  • Ability to adhere to strict confidentiality guidelines and maintain professionalism.

  • Willingness to provide unbiased feedback based on observations rather than personal opinions or biases.

  • Familiarity with healthcare networks, provider enrollment processes, and/or patient services.

  • Prior experience in any of the following roles: secret shopper, healthcare compliance, auditing, program integrity, health plan provider/member enrollment, customer care call center.

Apply