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Mystery Shopper Jobs (NOW HIRING)

Applied Concepts LLC

MYSTERY SHOPPER

Lake Mary, FL · On-site

$14 - $17/hr

We are looking for a detail-oriented and professional individual to join our team as a Mystery Shopper & Customer Experience Evaluator . This role involves acting as a regular customer to engage with ...

Applied Concepts LLC

MYSTERY SHOPPER

Lake Mary, FL · On-site

$14 - $17/hr

We are looking for a detail-oriented and professional individual to join our team as a Mystery Shopper & Customer Experience Evaluator . This role involves acting as a regular customer to engage with ...

ExpressPros - Akron, OH

Mystery Shopper

Canton, OH

$18/hr

**Secret Shopper- Between the ages of 21-25!! ** ** ** **Are you a between 21 and 25? ** Are youlooking for a flexible, part-time job? Join our team as a Secret Shopper! This role involves visiting ...

Above All Personnel

Be Seen First

Mystery Shopper

Richmond Heights, MO · On-site

$18/hr

Secret Shopper - Get Paid to Shop! ($18/hr, Part-Time) Must be 21-25 Love checking out new places? We'll pay you $18/hr to visit local spots, test the customer experience, and give honest feedback.

QuikTrip

Mystery Shopper - Omaha

Urbandale, IA

Primary Purpose of Job: A Service Appraiser must evaluate each store with a fair and accurate measurement of customer service, cleanliness, and merchandising according to the Service Appraiser ...

Adecco

PR

$14/hr

This position involves discreet store visits, similar to a mystery shopper, to observe and gather key information on product availability, pricing, displays, and customer service. What You'll Do

QuikTrip

Mystery Shopper - Omaha

Urbandale, IA · On-site

Primary Purpose of Job: A Service Appraiser must evaluate each store with a fair and accurate measurement of customer service, cleanliness, and merchandising according to the Service Appraiser ...

44th and Lexington | Pret A Manger

Team Member

Manhattan, NY

$13.25 - $17.25/hr

Pay: $17.00 per hour + Tips + Mystery Shopper Bonus Referral Bonus: $100.00 Benefits: - Health, Dental and Vision Benefits - Weekly Mystery Shopper bonus plan - 401K retirement plan - Generous Paid ...

Bare International

Customer Service

San Jose, CA · On-site

$18.75 - $25.50/hr

Take advantage of this unique opportunity to become a mystery shopper! You will pose as an everyday customer, interested in joining a health and fitness club following all of the client ...

Bare International

Customer Service

San Jose, CA

$18.75 - $25.50/hr

Take advantage of this unique opportunity to become a mystery shopper! You will pose as an everyday customer, interested in joining a health and fitness club following all of the client ...

11th and F Street | Pret A Manger

Team Member

Washington, DC · On-site

$13.50 - $17.75/hr

Team Member Pay: $17.50 per hour + Mystery Shopper Bonus + Tips Referral Bonus: $100.00 Job Summary: At Pret, Team Members contribute to the kitchen or front of house operations in our shops. They ...

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Mystery Shopper information

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How much do mystery shopper jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for mystery shopper in the United States is $17.85, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $18.27 per hour, depending on experience, location, and employer.

What is the best secret shopper to work for?

There is no definitive 'best' secret shopper company, as opportunities vary based on location, pay, and assignments. Reputable companies like BestMark, IntelliShop, and Secret Shopper are well-known in the industry and often provide legitimate opportunities with clear payment and assignment details. Job seekers should research company reviews and verify legitimacy before applying to avoid scams.

How do you get a job being a mystery shopper?

To become a mystery shopper, you can sign up with reputable mystery shopping companies by completing their application forms and providing basic information about your demographics. Once approved, you receive assignments that involve visiting stores or restaurants, completing surveys, and providing feedback on your experience. Having good observational skills and attention to detail is important for success in this role.

What is the difference between Mystery Shopper vs Retail Auditor?

AspectMystery ShopperRetail Auditor
CredentialsNo formal certifications typically requiredExperience in retail or related certifications often preferred
Work EnvironmentRetail stores, restaurants, service locationsMultiple retail locations, corporate offices
Employer & IndustryMarket research firms, retail chainsRetail chains, consulting firms
Job FocusCustomer experience, service qualityInventory, compliance, store operations

While both roles involve retail environments, Mystery Shoppers focus on evaluating customer service and experience, whereas Retail Auditors primarily assess inventory and operational compliance. Understanding these differences helps job seekers find the right role aligned with their skills and interests.

How much do you earn as a mystery shopper?

Mystery shoppers typically earn between $10 and $25 per hour, with some assignments paying a flat fee ranging from $5 to $50. Pay rates vary based on the complexity of the task, location, and the company hiring, and most jobs require completing detailed reports after visits.

What are the key skills and qualifications needed to thrive as a Mystery Shopper, and why are they important?

To thrive as a Mystery Shopper, you need strong observational skills, attention to detail, and the ability to follow instructions, typically with no formal qualifications required. Familiarity with online reporting platforms and sometimes a smartphone for submitting evaluations or photos is expected. Discretion, reliability, and effective written communication help set top performers apart in this role. These skills ensure accurate, unbiased feedback for clients, leading to valuable insights for improving customer service and operations.

What does a typical assignment look like for a Mystery Shopper, and how do they report their findings?

A typical assignment for a Mystery Shopper involves visiting a specific business location, such as a retail store or restaurant, and evaluating various aspects of the customer experience, like staff friendliness, product availability, and cleanliness. After the visit, Mystery Shoppers are usually required to submit a detailed report through an online platform, sometimes including receipts or photos as evidence. Assignments often have strict guidelines and deadlines, so attention to detail and prompt reporting are crucial. Mystery Shoppers work independently but may communicate with coordinators who assign tasks and provide feedback on submitted reports.

Do mystery shoppers make good money?

Mystery shoppers typically earn between $8 and $25 per assignment, with pay rates varying based on the complexity and length of the task. Most jobs are part-time and pay per visit or project, so income can be supplemental rather than full-time income. Experience, location, and the company conducting the evaluations can influence earnings.

What are mystery shoppers?

Mystery shoppers are individuals hired by companies or market research firms to evaluate the quality of service, compliance with regulations, and overall customer experience at retail stores, restaurants, banks, or other businesses. They pose as regular customers, make purchases, ask questions, and interact with staff, then report back on their experiences through detailed feedback or surveys. Mystery shopping helps businesses identify areas for improvement and ensure employees are following company standards.

What Are Mystery Shoppers?

Companies hire mystery shoppers to pose as a client or customer and provide feedback about their experience. As a mystery shopper, you are given instructions on what to ask or buy in the assigned location. For example, you may need to ask specific questions to the waiter at a restaurant, or buy a particular clothing item and chronicle the buying experience from the moment you walk into the store to when you pay for the item. You may be required to submit photos or video with your report. Mystery shoppers conduct assignments discreetly so that the employees do not know they are monitoring their experience.

More about Mystery Shopper jobs
What cities are hiring for Mystery Shopper jobs? Cities with the most Mystery Shopper job openings:
What are the most commonly searched types of Mystery Shopper jobs? The most popular types of Mystery Shopper jobs are:
Who are the top companies hiring for Mystery Shopper jobs? The top employers for Mystery Shopper jobs are:
What states have the most Mystery Shopper jobs? States with the most job openings for Mystery Shopper jobs include:
What job categories do people searching Mystery Shopper jobs look for? The top searched job categories for Mystery Shopper jobs are:
What are popular job titles related to Mystery Shopper jobs? For Mystery Shopper jobs, the most frequently searched job titles are:
Mystery Shopper jobs near you
Infographic showing various Mystery Shopper job openings in the United States as of July 2026, with employment types broken down into 68% Full Time, 30% Part Time, 1% Contract, and 1% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $37,137 per year, or $17.9 per hour.
MYSTERY SHOPPER

MYSTERY SHOPPER

Applied Concepts LLC

Lake Mary, FL • On-site

$14 - $17/hr

Full-time

Posted 2 days ago

Job description

About Us and the Role

We will help you start a career. If you enjoy helping others improve their skills, this could be a great career choice for you! Since 1983, Applied Concepts has served the automotive industry by providing training, data, accountability and expert insights. Due to growth we are seeking reliable team members who are looking to grow with us.


We are looking for a detail-oriented and professional individual to join our team as a Mystery Shopper & Customer Experience Evaluator. This role involves acting as a regular customer to engage with auto dealerships over the phone, helping them evaluate and enhance their customer experience. Additional duties may include reviewing customer calls and assisting clients in improving their phone communication skills via practice role play.

Location: Hybrid – Work from home (Monday, Thursday, Friday) and onsite in our Lake Mary, FL office (Tuesday, Wednesday)

Schedule:

  • Remote: Monday, Thursday, Friday (9:00 AM – 5:30 PM)
  • Onsite: Tuesday, Wednesday (8:30 AM – 5:00 PM)

Key Responsibilities:

  • Conduct mystery shopping calls with auto dealerships, displaying genuine interest in the vehicle or service being shopped.
  • Accurately document and save call details.
  • Review and analyze actual customer calls as needed.
  • Participate in practice conversations with clients to enhance their confidence and skills.
  • Work effectively in a structured, team-centric environment.
  • Take personal accountability for conduct and communicate any needs in advance.

Qualifications:

  • Clear speaking voice with a professional tone.
  • Strong verbal and written communication skills.
  • Basic computer and typing skills.
  • Ability to multitask and work independently while being a team player.
  • Self-driven with a positive, team-first mentality.
  • Dedicated, disruption-free workspace for remote workdays.

If you are a strong communicator who enjoys evaluating customer interactions and helping businesses improve, we encourage you to apply!