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Independent Contractor Mystery Shopper Jobs (NOW HIRING)

Applied Concepts LLC

MYSTERY SHOPPER

Lake Mary, FL · On-site

$14 - $17/hr

Conduct mystery shopping calls with auto dealerships, displaying genuine interest in the vehicle or ... Ability to multitask and work independently while being a team player. * Self-driven with a ...

Applied Concepts LLC

MYSTERY SHOPPER

Lake Mary, FL · On-site

$14 - $17/hr

Conduct mystery shopping calls with auto dealerships, displaying genuine interest in the vehicle or ... Ability to multitask and work independently while being a team player. * Self-driven with a ...

Kelly Services

Compliance Checker

Liverpool, NY

$21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Mystery Shopper / Compliance Checker (21+) Pay: $21.00 per hour + Mileage Reimbursement Schedule ... This is a great opportunity for someone who enjoys working independently, traveling to different ...

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Independent Contractor Mystery Shopper information

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How much do independent contractor mystery shopper jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for independent contractor mystery shopper in the United States is $18.33, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $21.88 per hour, depending on experience, location, and employer.

What is the best company to be an independent contractor mystery shopper for?

There is no definitive best company for independent contractor mystery shoppers, as opportunities vary based on location, pay rates, and client base. Reputable companies often include Market Force, IntelliShop, and BestMark, which provide training, clear instructions, and reliable assignments for mystery shoppers. It's important to research each company's reviews and requirements to find the best fit for your schedule and skills.

What is the difference between Independent Contractor Mystery Shopper vs Independent Contractor Product Tester?

AspectIndependent Contractor Mystery ShopperIndependent Contractor Product Tester
CredentialsNo formal certifications requiredNo formal certifications required
Work EnvironmentRetail stores, restaurants, service locationsHome-based, online, or testing labs
Employer & IndustryMarket research companies, retail chainsProduct companies, market research firms
Search & ComparisonOften compared for gig work and evaluation rolesCompared for product testing opportunities

Both roles are gig-based, require minimal credentials, and involve evaluating products or services. Mystery shoppers focus on assessing customer experience in retail or service settings, while product testers evaluate new products, often from home. Understanding these differences helps job seekers choose roles aligned with their skills and interests.

How much do independent contractor mystery shoppers get paid?

Independent contractor mystery shoppers typically earn between $10 and $25 per assignment, with pay rates varying based on the complexity and location of the task. Some assignments may also offer a flat fee or reimbursements for expenses, and shoppers often complete multiple assignments to increase earnings.

How do independent contractor mystery shoppers typically receive their assignments and report their findings?

Independent Contractor Mystery Shoppers usually receive assignments through online platforms or via email from mystery shopping companies. Each assignment comes with specific guidelines and criteria to observe during the visit. After completing the shop, you'll submit a detailed report—often through an online portal—that covers your observations, interactions, and any required documentation such as receipts or photos. Timeliness and attention to detail are essential, as most companies have strict deadlines and reporting standards.

What is an independent contractor mystery shopper?

Independent Contractor Mystery Shoppers are individuals hired by companies, often through third-party agencies, to anonymously evaluate the quality of service, compliance, or customer experience at various businesses. They work as independent contractors rather than employees, meaning they have flexible schedules and can choose assignments that fit their availability. Mystery shoppers observe, interact, and report on their experiences according to specific guidelines provided for each assignment. The feedback they provide helps businesses improve their services and maintain quality standards. Compensation is usually on a per-assignment basis, and may include reimbursement for purchases made during the shopping experience.

What are the key skills and qualifications needed to thrive as an independent contractor mystery shopper, and why are they important?

To thrive as an Independent Contractor Mystery Shopper, you need strong observational skills, attention to detail, and the ability to follow specific instructions, typically without formal qualifications required. Familiarity with online reporting systems, mobile apps for data submission, and sometimes a valid driver's license are usually necessary. Excellent written communication, reliability, and discretion are important soft skills that help you deliver accurate and unbiased feedback. These qualities ensure that clients receive trustworthy insights into their customer experience, supporting quality improvement efforts.
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Independent Contractor Mystery Shopper jobs near you
Infographic showing various Independent Contractor Mystery Shopper job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 17% Part Time, and 8% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $38,119 per year, or $18.3 per hour.

MYSTERY SHOPPER

Applied Concepts LLC

Lake Mary, FL • On-site

$14 - $17/hr

Full-time

Re-posted 23 days ago

Job description

About Us and the Role

We will help you start a career. If you enjoy helping others improve their skills, this could be a great career choice for you! Since 1983, Applied Concepts has served the automotive industry by providing training, data, accountability and expert insights. Due to growth we are seeking reliable team members who are looking to grow with us.


We are looking for a detail-oriented and professional individual to join our team as a Mystery Shopper & Customer Experience Evaluator. This role involves acting as a regular customer to engage with auto dealerships over the phone, helping them evaluate and enhance their customer experience. Additional duties may include reviewing customer calls and assisting clients in improving their phone communication skills via practice role play.

Location: Hybrid – Work from home (Monday, Thursday, Friday) and onsite in our Lake Mary, FL office (Tuesday, Wednesday)

Schedule:

  • Remote: Monday, Thursday, Friday (9:00 AM – 5:30 PM)
  • Onsite: Tuesday, Wednesday (8:30 AM – 5:00 PM)

Key Responsibilities:

  • Conduct mystery shopping calls with auto dealerships, displaying genuine interest in the vehicle or service being shopped.
  • Accurately document and save call details.
  • Review and analyze actual customer calls as needed.
  • Participate in practice conversations with clients to enhance their confidence and skills.
  • Work effectively in a structured, team-centric environment.
  • Take personal accountability for conduct and communicate any needs in advance.

Qualifications:

  • Clear speaking voice with a professional tone.
  • Strong verbal and written communication skills.
  • Basic computer and typing skills.
  • Ability to multitask and work independently while being a team player.
  • Self-driven with a positive, team-first mentality.
  • Dedicated, disruption-free workspace for remote workdays.

If you are a strong communicator who enjoys evaluating customer interactions and helping businesses improve, we encourage you to apply!