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Mystery Shopping Jobs (NOW HIRING)

Applied Concepts LLC

MYSTERY SHOPPER

Lake Mary, FL · On-site

$14 - $17/hr

Conduct mystery shopping calls with auto dealerships, displaying genuine interest in the vehicle or service being shopped. * Accurately document and save call details. * Review and analyze actual ...

Applied Concepts LLC

MYSTERY SHOPPER

Lake Mary, FL · On-site

$14 - $17/hr

Conduct mystery shopping calls with auto dealerships, displaying genuine interest in the vehicle or service being shopped. * Accurately document and save call details. * Review and analyze actual ...

LaborMAX Staffing - Jacksonville

Be Seen First

Mystery Shopper

Jacksonville, FL · On-site

$17.50/hr

LaborMax is currently recruiting for Mystery Shoppers, Must be between the ages of 21 and 25 years old No Older, No younger . Must have reliable transportation , No bus lines. Job duties include ...

Express Employment

Mystery Shopper

Canton, OH · On-site

$18/hr

Complete detailed reports on your shopping experience * Maintain confidentiality and objectivity in all evaluations PAY/SHIFT: * Pay is $18/hour plus $.50/mile for travel * Work hours are flexible ...

Opus Inspection

Covert Auditor (Temporary)

Warwick, RI · On-site

$25/hr

... Mystery Shopper/ Covert Auditor is responsible for conducting audits at emission testing stations throughout Rhode Island. This position requires independent work while regularly exercising ...

New

Above All Personnel

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Mystery Shopper

Richmond Heights, MO · On-site

$18/hr

Secret Shopper - Get Paid to Shop! ($18/hr, Part-Time) Must be 21-25 Love checking out new places? We'll pay you $18/hr to visit local spots, test the customer experience, and give honest feedback.

Adecco

PR

$14/hr

This position involves discreet store visits, similar to a mystery shopper, to observe and gather key information on product availability, pricing, displays, and customer service. What You'll Do

QuikTrip

Mystery Shopper - Omaha

Urbandale, IA

Primary Purpose of Job: A Service Appraiser must evaluate each store with a fair and accurate measurement of customer service, cleanliness, and merchandising according to the Service Appraiser ...

QuikTrip

Mystery Shopper - Omaha

Urbandale, IA · On-site

Primary Purpose of Job: A Service Appraiser must evaluate each store with a fair and accurate measurement of customer service, cleanliness, and merchandising according to the Service Appraiser ...

Kelly Services

Compliance Checker

Liverpool, NY · On-site

$21/hr

Mystery Shopper / Compliance Checker (21+) Pay: $21.00 per hour + Mileage Reimbursement Schedule: Flexible, Part-Time Are you detail-oriented, dependable, and looking for flexible part-time work? W ...

CROSSMARK1

Data Collector

Miami, FL · On-site

... mystery shopping. Additional Information PLEASE SUBMIT A RESUME WITH YOUR APPLICATION!!! * Flexible Schedule * 401K, Medical, Dental, Vision * Excellent opportunity for growth/advancement

CROSSMARK1

Data Collector

Burlington, MA

... mystery shopping. Additional Information PLEASE SUBMIT A RESUME WITH YOUR APPLICATION!!! * Flexible Schedule * 401K, Medical, Dental, Vision * Excellent opportunity for growth/advancement

CROSSMARK

Data Collector

Rangeley, ME · On-site

... mystery shopping. Please submit a resume with your application!!! * Flexible schedule * 401K, medical, dental, vision * Excellent opportunity for growth/advancement

CROSSMARK

Data Collector

Salem, MA · On-site

... mystery shopping. * Flexible Schedule * 401K, Medical, Dental, Vision * Excellent opportunity for growth/advancement

CROSSMARK1

Data Collector

Hollywood, FL · On-site

... mystery shopping. Additional Information PLEASE SUBMIT A RESUME WITH YOUR APPLICATION!!! * Flexible Schedule * 401K, Medical, Dental, Vision * Excellent opportunity for growth/advancement

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Mystery Shopping information

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How much do mystery shopping jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for mystery shopping in the United States is $17.85, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $18.27 per hour, depending on experience, location, and employer.

What is a mystery shopping?

A Mystery Shopping job involves visiting businesses as a regular customer while evaluating service quality, cleanliness, product availability, and other factors. Companies hire mystery shoppers to provide unbiased feedback that helps improve customer experience. Shoppers follow specific instructions, make observations, and submit detailed reports. It is typically a freelance or part-time role with flexible assignments.

What does a mystery shopper do?

A typical Mystery Shopper assignment requires you to visit a specified store, restaurant, or service location while posing as a regular customer. You’ll be asked to observe specific aspects such as employee behavior, cleanliness, product availability, and the sales process, then report your findings through a detailed questionnaire or online form. Assignments vary in length and complexity and may be completed independently, providing flexibility in your schedule. Reliable reporting and objective feedback are crucial, as companies use your insights to enhance their customer experience and internal procedures.

What skills and qualifications are needed for mystery shopping?

To thrive as a Mystery Shopper, strong attention to detail, observational skills, and reliability are essential, along with basic writing and reporting abilities. Mystery shoppers often use online survey tools, mobile apps, or specialized platforms to submit evaluations, but no formal certification is typically required. Discretion, professionalism, and clear communication stand out as valuable soft skills for success in this role. These abilities ensure accurate, unbiased feedback that helps companies improve their customer service and operational standards.

Can you actually make money mystery shopping?

Mystery shopping is a legitimate way to earn money by evaluating customer service and store conditions. Payments vary depending on the assignment, with some paying a few dollars per visit and others offering higher rates for detailed reports or specialized evaluations. It is generally considered part-time work and may require completing training or assessments to qualify.

How do you become a mystery shopper?

To become a mystery shopper, you can sign up with reputable mystery shopping companies that provide assignments. Typically, you need to complete an application, pass a background check, and sometimes attend training or demonstrate observational skills. Once approved, you receive assignments that involve visiting stores or restaurants and providing detailed reports on your experience.

How much do you earn as a mystery shopper?

Mystery shoppers typically earn between $10 and $25 per hour, with some assignments paying a flat fee ranging from $5 to $50. Pay rates vary based on the complexity of the task, location, and the company hiring, and some shoppers also receive reimbursements for purchases made during evaluations.

What mystery shopping jobs are legit?

Legitimate mystery shopping jobs are offered by reputable market research companies and retailers that pay for evaluating customer service, store cleanliness, and product quality. These jobs typically require completing detailed reports and may involve using specific tools or apps; they do not usually require upfront fees or extensive personal information. Always verify the company's credibility through reviews and industry associations before accepting assignments.
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Mystery Shopping jobs near you
Infographic showing various Mystery Shopping job openings in the United States as of August 2026, with employment types broken down into 49% Full Time, 50% Part Time, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $37,137 per year, or $17.9 per hour.

MYSTERY SHOPPER

Applied Concepts LLC

Lake Mary, FL • On-site

$14 - $17/hr

Full-time

Re-posted 28 days ago

Job description

About Us and the Role

We will help you start a career. If you enjoy helping others improve their skills, this could be a great career choice for you! Since 1983, Applied Concepts has served the automotive industry by providing training, data, accountability and expert insights. Due to growth we are seeking reliable team members who are looking to grow with us.


We are looking for a detail-oriented and professional individual to join our team as a Mystery Shopper & Customer Experience Evaluator. This role involves acting as a regular customer to engage with auto dealerships over the phone, helping them evaluate and enhance their customer experience. Additional duties may include reviewing customer calls and assisting clients in improving their phone communication skills via practice role play.

Location: Hybrid – Work from home (Monday, Thursday, Friday) and onsite in our Lake Mary, FL office (Tuesday, Wednesday)

Schedule:

  • Remote: Monday, Thursday, Friday (9:00 AM – 5:30 PM)
  • Onsite: Tuesday, Wednesday (8:30 AM – 5:00 PM)

Key Responsibilities:

  • Conduct mystery shopping calls with auto dealerships, displaying genuine interest in the vehicle or service being shopped.
  • Accurately document and save call details.
  • Review and analyze actual customer calls as needed.
  • Participate in practice conversations with clients to enhance their confidence and skills.
  • Work effectively in a structured, team-centric environment.
  • Take personal accountability for conduct and communicate any needs in advance.

Qualifications:

  • Clear speaking voice with a professional tone.
  • Strong verbal and written communication skills.
  • Basic computer and typing skills.
  • Ability to multitask and work independently while being a team player.
  • Self-driven with a positive, team-first mentality.
  • Dedicated, disruption-free workspace for remote workdays.

If you are a strong communicator who enjoys evaluating customer interactions and helping businesses improve, we encourage you to apply!