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Secret Shopper Jobs in Florida (NOW HIRING)

CBIZ

Health Care Secret Shopper

Tampa, FL · Hybrid

Conduct onsite and telephonic surveys (as a "secret shopper") to assess the availability, and accessibility of healthcare providers. * Ability to use survey platform and call center tools. * Follow ...

North Star Dining

Be Seen First

Restaurant General Manager

Winter Garden, FL · On-site

$60K - $65K/yr

Execute and maintain secret shopper + brand standards * Build a culture of accountability, energy, and ownership What We're Looking For * 2+ years of restaurant or fast-casual management experience

North Star Dining

Be Seen First

Restaurant General Manager

Celebration, FL · On-site

$60K - $65K/yr

Execute and maintain secret shopper + brand standards * Build a culture of accountability, energy, and ownership What We're Looking For * 2+ years of restaurant or fast-casual management experience

New

Five Guys Burgers and Fries

Crew Member

Pinellas Park, FL · On-site

$14 - $18/hr

Competitive Wages | Tips | Secret Shopper Bonus & FREE Employee Meals! Healthcare plan is available for qualified leadership and crew members. Salary: $14+ base pay to start PLUS Secret Shop Bonuses ...

Five Guys Burgers and Fries

Crew Member

Tampa, FL · On-site

$14 - $18/hr

Competitive Wages | Tips | Secret Shopper Bonus & FREE Employee Meals! Healthcare plan is available for qualified leadership and crew members. Salary: $14+ base pay to start PLUS Secret Shop Bonuses ...

Five Guys Burgers and Fries

Crew Member

Largo, FL · On-site

$14 - $18/hr

Competitive Wages | Tips | Secret Shopper Bonus & FREE Employee Meals! Healthcare plan is available for qualified leadership and crew members. Salary: $14+ base pay to start PLUS Secret Shop Bonuses ...

Five Guys Burgers and Fries

Crew Member

Clearwater, FL · On-site

$14 - $18/hr

Competitive Wages | Tips | Secret Shopper Bonus & FREE Employee Meals! Healthcare plan is available for qualified leadership and crew members. Salary: $14+ base pay to start PLUS Secret Shop Bonuses ...

Five Guys Burgers and Fries

Crew Member

Seminole, FL

$14 - $18/hr

Competitive Wages | Tips | Secret Shopper Bonus & FREE Employee Meals! Healthcare plan is available for qualified leadership and crew members. Salary: $14+ base pay to start PLUS Secret Shop Bonuses ...

Five Guys

Crew Member

Largo, FL · On-site

$20/hr

Competitive Wages | Tips | Secret Shopper Bonus & FREE Employee Meals! Healthcare plan is available for qualified leadership and crew members. Salary: $14+ base pay to start PLUS Secret Shop Bonuses ...

Five Guys

Crew Member

Tampa, FL · On-site

$20/hr

Competitive Wages | Tips | Secret Shopper Bonus & FREE Employee Meals! Healthcare plan is available for qualified leadership and crew members. Salary: $14+ base pay to start PLUS Secret Shop Bonuses ...

Five Guys

Crew Member

Pinellas Park, FL · On-site

$20/hr

Competitive Wages | Tips | Secret Shopper Bonus & FREE Employee Meals! Healthcare plan is available for qualified leadership and crew members. Salary: $14+ base pay to start PLUS Secret Shop Bonuses ...

Five Guys Burgers and Fries

Crew Member

Palm Harbor, FL · On-site

$14 - $18/hr

Competitive Wages | Tips | Secret Shopper Bonus & FREE Employee Meals! Healthcare plan is available for qualified leadership and crew members. Salary: $14+ base pay to start PLUS Secret Shop Bonuses ...

Five Guys

Crew Member

Palm Harbor, FL · On-site

$20/hr

Competitive Wages | Tips | Secret Shopper Bonus & FREE Employee Meals! Healthcare plan is available for qualified leadership and crew members. Salary: $14+ base pay to start PLUS Secret Shop Bonuses ...

Five Guys

Crew Member

Clearwater, FL · On-site

$20/hr

Competitive Wages | Tips | Secret Shopper Bonus & FREE Employee Meals! Healthcare plan is available for qualified leadership and crew members. Salary: $14+ base pay to start PLUS Secret Shop Bonuses ...

Five Guys

Crew Member

Saint Petersburg, FL · On-site

$20/hr

Competitive Wages | Tips | Secret Shopper Bonus & FREE Employee Meals! Healthcare plan is available for qualified leadership and crew members. Salary: $14+ base pay to start PLUS Secret Shop Bonuses ...

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Showing results 1-20

All JobsSecret Shopper JobsSecret Shopper Jobs in Florida

Secret Shopper information

See Florida salary details

$7

$13

$21

How much do secret shopper jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for secret shopper in Florida is $13.34, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $13.65 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to be a secret shopper?

To thrive as a Secret Shopper, you need strong observational skills, attention to detail, and the ability to follow specific instructions, generally requiring a high school diploma or equivalent. Familiarity with digital reporting tools and mobile apps commonly used for submitting evaluations is helpful but not always required. Excellent written communication, objectivity, and discretion are standout soft skills in this position. These skills ensure accurate, unbiased feedback and reliable reporting of consumer experiences, which are essential for evaluating and improving service quality.

What does a secret shopper do?

As a Secret Shopper, you'll usually be given a clear set of instructions outlining what to observe or purchase during your visit to a store, restaurant, or service provider. Assignments often include tasks like evaluating customer service, inspecting product displays, or verifying compliance with company policies, which you’ll report on through an online platform afterward. While many assignments are completed independently, you may occasionally interact with a coordinator or team to clarify expectations or review findings. Flexibility in scheduling and attention to instructions are important, as projects vary in complexity and deadlines. This variety allows you to develop a wide range of skills while contributing valuable insights to improve customer experiences.

How to get into being a secret shopper?

To become a secret shopper, you can sign up with reputable companies that offer mystery shopping assignments. Typically, you need good observational skills, attention to detail, and the ability to follow specific instructions; some roles may require a background check or a small fee for training materials. Once registered, you will receive assignments to evaluate customer service, cleanliness, and overall experience at various businesses.

How do secret shoppers get paid?

Secret shoppers are typically paid per assignment, which can include cash, gift cards, or reimbursements for purchases. Payment methods vary by employer and assignment, and some companies also offer bonuses for detailed reports or frequent work. Payments are usually processed after completing the evaluation and submitting the required documentation.

What are the most commonly searched types of Secret Shopper jobs in Florida?

The most popular types of Secret Shopper jobs in Florida are:

What are popular job titles related to Secret Shopper jobs in Florida?

For Secret Shopper jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Secret Shopper jobs in Florida look for?

The top searched job categories for Secret Shopper jobs in Florida are:

What cities in Florida are hiring for Secret Shopper jobs?

Cities in Florida with the most Secret Shopper job openings:

What are popular job titles related to Secret Shopper jobs in FL?

For Secret Shopper jobs in FL, the most frequently searched job titles are:

Secret Shopper jobs near you
Infographic showing various Secret Shopper job openings in Florida as of August 2026, with employment types broken down into 89% Full Time, 9% Part Time, and 2% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $27,752 per year, or $13.3 per hour.

Health Care Secret Shopper

Myers and Stauffer

Tampa, FL • Hybrid

Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago

Job description

#LI-HW1 #LI-Hybrid

Myers and Stauffer LC is a certified public accounting and health and human services consulting firm, specializing in audit, accounting, data management and consulting services to government-sponsored health care programs (primarily state Medicaid agencies, and the federal Center for Medicare & Medicaid Services). We have 45+ years of experience assisting our government clients with complex health care reimbursement and provider compliance issues, operate 21 offices and have over 900 associates nationwide.

At Myers and Stauffer, you will have a career that is rewarding while also supporting our state and federal government health and human service clients that focus on those in need. We are committed to providing our employees with professional growth and development opportunities, a diverse, dynamic, challenging work environment, and a strong and visionary leadership team. Our firm takes pride in the welcoming and collaborative culture we have throughout our offices.  We are always willing to discuss potential flexibility that an employee may need to better suit their work-life wellbeing.

What We Offer:

  • Health, Dental, and Vision insurance along with other competitive employee benefits for eligible associates
  • Vacation time, sick time, and paid holidays
  • Paid Parental Leave and available support resources
  • 401K with company matching for eligible employees
  • Tuition reimbursement, referral bonuses, paid volunteer community service time, mentor program, and a variety of other employee programs and perks
  • A combination of technical and leadership development training at each career milestone
  • Up to six counseling sessions per year for eligible employees through our Employee Assistance Program

We understand that changing or learning a new industry can discourage strong candidates from applying. Please do not hesitate to apply, as you may be the right fit for this position or another position we have open.

Minimum Qualifications

  •  High School diploma or GED

This is a part-time hybrid position based in the Tampa area, requiring regular local travel. Candidates must reside within Tampa area and be comfortable with travel throughout the region. When not in the field, the role offers the flexibility to work remotely. This is a great opportunity for someone seeking a flexible job! 

Myers and Stauffer is seeking an observant, detail-oriented, and reliable Compliance Specialist to support the Network Adequacy team. This position involves evaluating adequate health plan provider networks through onsite visits, telephonic surveys of healthcare providers, and assessing the accuracy of provider directories; ultimately helping to improve patient access and satisfaction.

Essential Functions and Primary Duties

  • Conduct onsite and telephonic surveys (as a "secret shopper") to assess the availability, and accessibility of healthcare providers.

  • Ability to use survey platform and call center tools. 

  • Follow review surveys and checklists and fully document responses and observations accurately.

  • Maintain detailed, organized records and follow reporting timelines. 

  • Work with the team to improve processes, share insights, and develop recommendations for monitoring access to care.

  • Maintain professional behavior while conducting assessments in both onsite and telephonic settings.

  • Additional responsibilities as assigned. 

Preferred Qualifications 

  • Proficiency in data entry tools and Microsoft Office Suite (Word, Excel).

  • Strong organizational and time management skills to manage assignments effectively and meet deadlines.

  • Strong written and verbal communication skills.

  • Bilingual in English and Spanish. 

  • Reliable transportation to conduct onsite evaluations. 

  • Ability to travel up to 60% of time based on client and business needs. 

  • Ability to work flexible hours to accommodate various assignments.

  • Ability to work with minimal supervision while fulfilling all obligations.

  • Ability to adhere to strict confidentiality guidelines and maintain professionalism.

  • Willingness to provide unbiased feedback based on observations rather than personal opinions or biases.

  • Familiarity with healthcare networks, provider enrollment processes, and/or patient services.

  • Prior experience in any of the following roles: secret shopper, healthcare compliance, auditing, program integrity, health plan provider/member enrollment, customer care call center.

Apply