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Remote Secret Shopper Jobs (NOW HIRING)

CBIZ

Part-Time Healthcare Secret Shopper

Destin, FL · Remote

#LI-MM3 #LI-Remote Myers and Stauffer LC is a certified public accounting and health and human ... Conduct onsite and telephonic surveys (as a "secret shopper") to assess the availability, and ...

American Income Life AO

-Remote Career Starter - Sales

$14.25 - $19.50/hr

This position is ideal for individuals starting their careers or transitioning into remote work. You'll receive training and ongoing support while contributing to daily team operations in a flexible ...

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How much do remote secret shopper jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for remote secret shopper in the United States is $17.85, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between Remote Secret Shopper vs Remote Mystery Shopper?

AspectRemote Secret ShopperRemote Mystery Shopper
CredentialsNo formal credentials typically requiredNo formal credentials typically required
Work EnvironmentRemote, flexibleRemote, flexible
Industry UsageRetail, hospitality, service sectorsRetail, hospitality, service sectors
Job TasksEvaluate customer service, store cleanliness, product placementEvaluate customer service, store ambiance, compliance

Remote Secret Shoppers and Remote Mystery Shoppers both work remotely to assess customer experiences in various industries. They typically do not require formal credentials and focus on evaluating service quality, store appearance, and compliance. The main difference lies in terminology; 'Secret Shopper' is more common in retail and hospitality, while 'Mystery Shopper' is widely used interchangeably. Both roles offer flexible, remote work opportunities for those interested in customer experience assessments.

What cities are hiring for Remote Secret Shopper jobs? Cities with the most Remote Secret Shopper job openings:
What are the most commonly searched types of Secret Shopper jobs? The most popular types of Secret Shopper jobs are:
What states have the most Remote Secret Shopper jobs? States with the most job openings for Remote Secret Shopper jobs include:
What job categories do people searching Remote Secret Shopper jobs look for? The top searched job categories for Remote Secret Shopper jobs are:
Remote Secret Shopper jobs near you
Infographic showing various Remote Secret Shopper job openings in the United States as of May 2026, with employment types broken down into 1% Internship, 9% Full Time, 89% Part Time, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,137 per year, or $17.9 per hour.
Part-Time Health Care Secret Shopper

Part-Time Health Care Secret Shopper

CBIZ

Fort Pierce, FL • Remote

Other

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

CBIZ rating

7.9

Company rating: 7.9 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

11th of 17 rated bookkeepers and accountants

Job description

#LI-MM3 #LI-Remote

Myers and Stauffer LC is a certified public accounting and health and human services consulting firm, specializing in audit, accounting, data management and consulting services to government-sponsored health care programs (primarily state Medicaid agencies, and the federal Center for Medicare & Medicaid Services). We have 45+ years of experience assisting our government clients with complex health care reimbursement and provider compliance issues, operate 21 offices and have over 900 associates nationwide.

At Myers and Stauffer, you will have a career that is rewarding while also supporting our state and federal government health and human service clients that focus on those in need. We are committed to providing our employees with professional growth and development opportunities, a diverse, dynamic, challenging work environment, and a strong and visionary leadership team. Our firm takes pride in the welcoming and collaborative culture we have throughout our offices.  We are always willing to discuss potential flexibility that an employee may need to better suit their work-life wellbeing.

What We Offer:

  • Health, Dental, and Vision insurance along with other competitive employee benefits for eligible associates
  • Vacation time, sick time, and paid holidays
  • Paid Parental Leave and available support resources
  • 401K with company matching for eligible employees
  • Tuition reimbursement, referral bonuses, paid volunteer community service time, mentor program, and a variety of other employee programs and perks
  • A combination of technical and leadership development training at each career milestone
  • Up to six counseling sessions per year for eligible employees through our Employee Assistance Program

We understand that changing or learning a new industry can discourage strong candidates from applying. Please do not hesitate to apply, as you may be the right fit for this position or another position we have open.

Minimum Qualifications

  •  High School diploma or GED

This is a hybrid position based in the Fort Pierce area, requiring regular local travel. Candidates must reside within the Fort Pierce area and be comfortable with travel throughout the region. When not in the field, the role offers the flexibility to work remotely. This is a great opportunity for someone seeking a flexible job! 

Myers and Stauffer is seeking an observant, detail-oriented, and reliable Compliance Specialist to support the Network Adequacy team. This position involves evaluating adequate health plan provider networks through onsite visits, telephonic surveys of healthcare providers, and assessing the accuracy of provider directories; ultimately helping to improve patient access and satisfaction.

Key Responsibilities:

  • Conduct onsite and telephonic surveys (as a "secret shopper") to assess the availability, and accessibility of healthcare providers.
  • Ability to use survey platform and call center tools. 
  • Follow review surveys and checklists and fully document responses and observations accurately.
  • Maintain detailed, organized records and follow reporting timelines. 
  • Work with the team to improve processes, share insights, and develop recommendations for monitoring access to care.
  • Maintain professional behavior while conducting assessments in both onsite and telephonic settings.
  • Additional responsibilities as assigned. 

Preferred Qualifications:

  • Proficiency in data entry tools and Microsoft Office Suite (Word, Excel).
  • Strong organizational and time management skills to manage assignments effectively and meet deadlines.
  • Strong written and verbal communication skills.
  • Bilingual in English and Spanish. 
  • Reliable transportation to conduct onsite evaluations. 
  • Ability to travel up to 60% of time based on client and business needs. 
  • Ability to work flexible hours to accommodate various assignments.
  • Ability to work with minimal supervision while fulfilling all obligations.
  • Ability to adhere to strict confidentiality guidelines and maintain professionalism.
  • Willingness to provide unbiased feedback based on observations rather than personal opinions or biases.
  • Familiarity with healthcare networks, provider enrollment processes, and/or patient services.
  • Prior experience in any of the following roles: secret shopper, healthcare compliance, auditing, program integrity, health plan provider/member enrollment, customer care call center.

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About CBIZ

Sourced by ZipRecruiter

With over 100 offices and nearly 6,000 associates in major metropolitan areas and suburban cities throughout the U.S. CBIZ (NYSE: CBZ) delivers top-level financial and employee business services to organizations of all sizes, as well as individual clients, by providing national-caliber expertise combined with highly personalized service delivered at the local level.

Industry

Business management consulting

Company size

5,001 - 10,000 Employees

Headquarters location

Cleveland, OH, US

Year founded

1987

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