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Seasonal Email Customer Support Jobs in Raleigh, NC

McKesson

Supervisor, Customer Support

Cary, NC · On-site

$59K - $98K/yr

... members to support team members and maximize customer satisfaction * Preparing reports and ... Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!

New

McKesson

Supervisor, Customer Support

Cary, NC · On-site

$59K - $98K/yr

... members to support team members and maximize customer satisfaction * Preparing reports and ... Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!

New

Eupry

Junior Customer Support

Raleigh, NC · On-site

Eupry is looking for a full-time Junior Customer Support to help handle customer inquiries via phone and email. This is a unique opportunity to not only support customers but also play a pivotal role ...

Eupry

Junior Customer Support

Raleigh, NC · On-site

Eupry is looking for a full-time Junior Customer Support to help handle customer inquiries via phone and email. This is a unique opportunity to not only support customers but also play a pivotal role ...

InfoTree

Be Seen First

Customer Support and Operations Coordinator

Cary, NC · On-site

$25 - $26/hr

Position Summary The Customer Support and Operations Coordinator provides administrative and ... Monitor and manage the department's ExpertConnect queue, which houses inbound emails and voicemails.

New

Eupry

Junior Customer Support

Raleigh, NC · On-site

Eupry is looking for a full-time Junior Customer Support to help handle customer inquiries via phone and email. This is a unique opportunity to not only support customers but also play a pivotal role ...

KYYBA

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Dealer Customer Support and Operations Coordinator/SAP/MSoffice

Cary, NC · On-site

$24 - $26/hr

Communicate with dealers and customers via phone and email to resolve inquiries and provide updates ... Support auditors and accounting teams with tasks such as invoice cancellations, proforma invoices ...

New

AICPA

Lead Specialist - Email Marketing

Durham, NC · On-site

$65K - $85K/yr

Use customer data to segment audiences and tailor email content for maximum relevance and ... We provide resources that support your mental health, and evolve our offerings to meet your needs.

CIMA

Lead Specialist - Email Marketing

Durham, NC · Hybrid

$65K - $85K/yr

Use customer data to segment audiences and tailor email content for maximum relevance and ... We provide resources that support your mental health, and evolve our offerings to meet your needs.

aicpa

Lead Specialist - Email Marketing

Durham, NC · On-site

$65K - $85K/yr

Use customer data to segment audiences and tailor email content for maximum relevance and ... We provide resources that support your mental health, and evolve our offerings to meet your needs.

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All JobsEmail Customer Support JobsSeasonal Email Customer Support JobsSeasonal Email Customer Support Jobs in Raleigh, NC

Seasonal Email Customer Support information

See Raleigh, NC salary details

$8

$15

$21

How much do seasonal email customer support jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for seasonal email customer support in Raleigh, NC is $15.42, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $16.83 per hour, depending on experience, location, and employer.

What is a seasonal email customer support representative?

Seasonal Email Customer Support representatives are customer service professionals hired for a limited period, often during peak seasons such as holidays or major sales events, to handle increased volumes of customer inquiries via email. Their primary role is to respond to customer questions, resolve issues, and provide product or order information through written communication. These positions require strong written communication skills, attention to detail, and the ability to manage multiple tasks efficiently. Seasonal roles can be a good opportunity for gaining experience and may sometimes lead to permanent positions.

What skills and qualifications are needed to thrive as a seasonal email customer support representative?

To thrive as a Seasonal Email Customer Support representative, you need strong written communication skills, attention to detail, and familiarity with standard office software, typically supported by a high school diploma or equivalent. Experience with customer relationship management (CRM) systems like Zendesk or Salesforce, and knowledge of email ticketing tools, are commonly required. Patience, problem-solving abilities, and a customer-focused attitude help you stand out in this role. These skills ensure efficient, accurate, and empathetic support for customers during high-volume periods, directly impacting customer satisfaction and business reputation.

What are common challenges faced by seasonal email customer support representatives, and how can they be managed effectively?

Seasonal Email Customer Support representatives often encounter high volumes of inquiries during peak periods, which can make managing response times and maintaining quality challenging. Balancing speed with thorough, personalized responses is key, and using templates or knowledge bases can help address repetitive questions efficiently. It's important to stay organized, prioritize urgent issues, and communicate clearly with customers and team members. Regular check-ins with supervisors and leveraging team collaboration tools can also support a smooth workflow during busy seasons.

What is the difference between Seasonal Email Customer Support vs Email Customer Support?

AspectSeasonal Email Customer SupportEmail Customer Support
CredentialsBasic customer service skills, familiarity with email platformsSame as seasonal, often no specialized certifications required
Work EnvironmentTemporary, seasonal campaigns, remote or office-basedYear-round, consistent support environment
Industry UsageHigh during holiday seasons or promotional periodsOngoing support across industries
Search/Comparison IntentFocus on seasonal support roles, temporary jobsLong-term customer support careers

Seasonal Email Customer Support roles are temporary positions focused on handling customer inquiries during peak seasons, such as holidays. In contrast, Email Customer Support involves ongoing, year-round support responsibilities. Both roles require similar skills and credentials but differ mainly in duration and seasonal demand.

What are popular job titles related to Seasonal Email Customer Support jobs in Raleigh, NC?

For Seasonal Email Customer Support jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Seasonal Email Customer Support jobs in Raleigh, NC look for?

The top searched job categories for Seasonal Email Customer Support jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Seasonal Email Customer Support jobs?

Cities near Raleigh, NC with the most Seasonal Email Customer Support job openings:

Seasonal Email Customer Support jobs near you
Infographic showing various Seasonal Email Customer Support job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $32,066 per year, or $15.4 per hour.

Customer Support Specialist

Strawbridge Studios

Durham, NC

$45K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago

Strawbridge Studios rating

4.5

Company rating: 4.5 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

10th of 12 rated photography companies

Job description

Customer Support Specialist

Location: Strawbridge Studios Inc
Compensation: $45,000 Annual Salary (paid biweekly)
Additional Perks: 401K and Profit Sharing + Optional Health, Dental, and Vision Plans
Time Off: 4 Weeks PTO

Who we are: 

Strawbridge Studios is a family-operated school photography company with a rich history within the portrait industry. Started in 1923, Strawbridge Studios has grown from a local portrait studio to an interstate photography operation, currently servicing 28 states and Washington, D.C. That is right! With over 100 years in the business, we are still growing as a company! The Strawbridge’s believe it has always been the people who have made this company successful.  Which is why we need you!   

We are seeking a dedicated Customer Support team, comprised of people who are passionate about serving our customers. Someone who is highly professional and enthusiastic about providing quality service to each of our customers. We stand strong on our Three Rules: Do your best, Do what is right, Treat others the way you want to be treated. If this is you, we would love to have you be a part of our Strawbridge family.  

What we do: 

At Strawbridge Studios, we photograph sports and school pictures all over the country. Each photograph of sports and school pictures is produced and shipped back to schools and homes every day from within our Durham, NC, facility.  To learn more about who we are, please visit https://www.strawbridge.net/about-us/

Our Vision:

Through our vision, we understand the importance of capturing the students’ memories, frozen in time. For this reason, we are committed and passionate about providing the highest quality of service to each customer. We are dedicated to effectively listening to our customers, resolving issues promptly, and providing customer satisfaction. We will professionally conduct ourselves by having integrity, accountability, and being passionate about the work we do each day. We are committed to always striving towards excellence.

 Customer Support Specialist Key Role and Responsibilities:

  • Answer inbound calls with some outbound calls.
  • Assist customers using multiple communication channels (phones, emails, and live chat) through the Zendesk system.
  • Research and resolve customer issues.
  • De-escalate customer complaints while maintaining a professional manner.

Customer Support Specialist Qualifications and Requirements: 

  • Must be able to work a scheduled shift: Monday through Friday 8AM – 5PM.
  • Must maintain a good attendance record. 
  • High school diploma or equivalent.
  • Self-starter with the ability to work within a fast-paced team environment.
  • Proficient typing and computer skills.
  • Knowledge of Microsoft Office or Google Suite.
  • Excellent verbal and written communication skills.
  • Detail-oriented with the ability to effectively organize and prioritize multiple tasks.
  • Accomplish established metric goals through phone, email, and live chat systems.
  • Must conduct themselves professionally and respectfully. 

Preferred but not required:

  • Some knowledge of the portrait industry.
  • Previous experience working within a Call Center environment.
  • Knowledge of Zendesk and Live Chat software.
  • Bilingual: Spanish/English speaking. 

Compensation: 

  • $45,000 Salary, which will be paid out biweekly 
  • 4 Weeks Paid Time OFF -(2 of these weeks will be for building closures during the Christmas Holiday and the July 4th Holiday, as our facilities shut down for IT Maintenance.) 
  • Optional Health, Dental, and Vision plans are available 
  • 401K eligibility after one year of employment.

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