... service schools in those regions. Scholastic Book Fairs are wondrous in-person experiences that ... Track and document outreach activity and insights in the CRM system. * Partner with Inside Sales ...
... service schools in those regions. Scholastic Book Fairs are wondrous in-person experiences that ... Track and document outreach activity and insights in the CRM system. * Partner with Inside Sales ...
... service schools in those regions. Scholastic Book Fairs are wondrous in-person experiences that ... Track and document outreach activity and insights in the CRM system. * Partner with Inside Sales ...
... service schools in those regions. Scholastic Book Fairs are wondrous in-person experiences that ... Track and document outreach activity and insights in the CRM system. * Partner with Inside Sales ...
... service schools in those regions. Scholastic Book Fairs are wondrous in-person experiences that ... Track and document outreach activity and insights in the CRM system. * Partner with Inside Sales ...
... service schools in those regions. Scholastic Book Fairs are wondrous in-person experiences that ... Track and document outreach activity and insights in the CRM system. * Partner with Inside Sales ...
... service schools in those regions. Scholastic Book Fairs are wondrous in-person experiences that ... Track and document outreach activity and insights in the CRM system. * Partner with Inside Sales ...
... service schools in those regions. Scholastic Book Fairs are wondrous in-person experiences that ... Track and document outreach activity and insights in the CRM system. * Partner with Inside Sales ...
... service schools in those regions. Scholastic Book Fairs are wondrous in-person experiences that ... Track and document outreach activity and insights in the CRM system. * Partner with Inside Sales ...
... service schools in those regions. Scholastic Book Fairs are wondrous in-person experiences that ... Track and document outreach activity and insights in the CRM system. * Partner with Inside Sales ...
... service schools in those regions. Scholastic Book Fairs are wondrous in-person experiences that ... Track and document outreach activity and insights in the CRM system. * Partner with Inside Sales ...
... service schools in those regions. Scholastic Book Fairs are wondrous in-person experiences that ... Track and document outreach activity and insights in the CRM system. * Partner with Inside Sales ...
... service schools in those regions. Scholastic Book Fairs are wondrous in-person experiences that ... Track and document outreach activity and insights in the CRM system. * Partner with Inside Sales ...
... service schools in those regions. Scholastic Book Fairs are wondrous in-person experiences that ... Track and document outreach activity and insights in the CRM system. * Partner with Inside Sales ...
... service schools in those regions. Scholastic Book Fairs are wondrous in-person experiences that ... Track and document outreach activity and insights in the CRM system. * Partner with Inside Sales ...
... service schools in those regions. Scholastic Book Fairs are wondrous in-person experiences that ... Track and document outreach activity and insights in the CRM system. * Partner with Inside Sales ...
... service schools in those regions. Scholastic Book Fairs are wondrous in-person experiences that ... Track and document outreach activity and insights in the CRM system. * Partner with Inside Sales ...
... service schools in those regions. Scholastic Book Fairs are wondrous in-person experiences that ... Track and document outreach activity and insights in the CRM system. * Partner with Inside Sales ...
... service schools in those regions. Scholastic Book Fairs are wondrous in-person experiences that ... Track and document outreach activity and insights in the CRM system. * Partner with Inside Sales ...
... service schools in those regions. Scholastic Book Fairs are wondrous in-person experiences that ... Track and document outreach activity and insights in the CRM system. * Partner with Inside Sales ...
... service schools in those regions. Scholastic Book Fairs are wondrous in-person experiences that ... Track and document outreach activity and insights in the CRM system. * Partner with Inside Sales ...
... service schools in those regions. Scholastic Book Fairs are wondrous in-person experiences that ... Track and document outreach activity and insights in the CRM system. * Partner with Inside Sales ...
... service schools in those regions. Scholastic Book Fairs are wondrous in-person experiences that ... Track and document outreach activity and insights in the CRM system. * Partner with Inside Sales ...
... service schools in those regions. Scholastic Book Fairs are wondrous in-person experiences that ... Track and document outreach activity and insights in the CRM system. * Partner with Inside Sales ...
... service schools in those regions. Scholastic Book Fairs are wondrous in-person experiences that ... Track and document outreach activity and insights in the CRM system. * Partner with Inside Sales ...
... service schools in those regions. Scholastic Book Fairs are wondrous in-person experiences that ... Track and document outreach activity and insights in the CRM system. * Partner with Inside Sales ...
... service schools in those regions. Scholastic Book Fairs are wondrous in-person experiences that ... Track and document outreach activity and insights in the CRM system. * Partner with Inside Sales ...
... service schools in those regions. Scholastic Book Fairs are wondrous in-person experiences that ... Track and document outreach activity and insights in the CRM system. * Partner with Inside Sales ...
... service schools in those regions. Scholastic Book Fairs are wondrous in-person experiences that ... Track and document outreach activity and insights in the CRM system. * Partner with Inside Sales ...
... service schools in those regions. Scholastic Book Fairs are wondrous in-person experiences that ... Track and document outreach activity and insights in the CRM system. * Partner with Inside Sales ...
... service schools in those regions. Scholastic Book Fairs are wondrous in-person experiences that ... Track and document outreach activity and insights in the CRM system. * Partner with Inside Sales ...
... service schools in those regions. Scholastic Book Fairs are wondrous in-person experiences that ... Track and document outreach activity and insights in the CRM system. * Partner with Inside Sales ...
... service schools in those regions. Scholastic Book Fairs are wondrous in-person experiences that ... Track and document outreach activity and insights in the CRM system. * Partner with Inside Sales ...
... service schools in those regions. Scholastic Book Fairs are wondrous in-person experiences that ... Track and document outreach activity and insights in the CRM system. * Partner with Inside Sales ...
... service schools in those regions. Scholastic Book Fairs are wondrous in-person experiences that ... Track and document outreach activity and insights in the CRM system. * Partner with Inside Sales ...
... service schools in those regions. Scholastic Book Fairs are wondrous in-person experiences that ... Track and document outreach activity and insights in the CRM system. * Partner with Inside Sales ...
... service schools in those regions. Scholastic Book Fairs are wondrous in-person experiences that ... Track and document outreach activity and insights in the CRM system. * Partner with Inside Sales ...
... service schools in those regions. Scholastic Book Fairs are wondrous in-person experiences that ... Track and document outreach activity and insights in the CRM system. * Partner with Inside Sales ...
... service schools in those regions. Scholastic Book Fairs are wondrous in-person experiences that ... Track and document outreach activity and insights in the CRM system. * Partner with Inside Sales ...
... service schools in those regions. Scholastic Book Fairs are wondrous in-person experiences that ... Track and document outreach activity and insights in the CRM system. * Partner with Inside Sales ...
Scholastic Customer Service information
See salary details
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
How much do scholastic customer service jobs pay per hour?
As of Jun 12, 2026, the average hourly pay for scholastic customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.
Is Scholastic a good company to work for?
Scholastic offers customer service roles that typically involve assisting customers with orders and inquiries, often requiring strong communication skills and familiarity with educational products. Employee reviews indicate a generally positive work environment, though experiences can vary by position and location.
What is the average salary at Scholastic?
The average salary for a Scholastic Customer Service representative is approximately $35,000 to $45,000 per year, depending on experience and location. Customer service roles typically require strong communication skills and familiarity with educational products or services.
What are the perks of working at Scholastic?
Scholastic customer service roles often offer benefits such as health insurance, paid time off, and employee discounts. Employees may also have opportunities for professional development and a collaborative work environment focused on education and literacy initiatives.
How do I apply for a job at Scholastic?
To apply for a Scholastic Customer Service position, visit the company's careers website and submit an online application for available roles. Ensure your resume highlights relevant customer service skills and experience, and follow the application instructions carefully.
What are the key skills and qualifications needed to thrive in the Scholastic Customer Service position, and why are they important?
To thrive as a Scholastic Customer Service representative, you need strong communication, problem-solving, and organizational skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, order processing systems, and basic office applications is typically expected. Patience, a positive attitude, and the ability to multitask effectively help you stand out in assisting customers, educators, and distributors. These skills are crucial for resolving inquiries efficiently, ensuring customer satisfaction, and maintaining the reputation of Scholastic’s products and services.
What is a Scholastic Customer Service job?
A Scholastic Customer Service job involves assisting customers with orders, product inquiries, and account issues related to Scholastic's books and educational materials. Representatives communicate via phone, email, or chat to resolve concerns, provide information, and ensure customer satisfaction. They may also help with order tracking, returns, and technical support for digital products. Strong communication skills and a customer-focused attitude are essential for this role.
What does a typical day look like for a Scholastic Customer Service representative?
A typical day in Scholastic Customer Service involves answering phone calls and emails from schools, teachers, and parents regarding book orders, product inquiries, or account issues. You’ll spend time troubleshooting problems, processing orders or returns, and providing product information, often collaborating with internal departments such as shipping and sales to resolve more complex requests. The pace can vary throughout the year, with busy seasons around book fairs and school openings. Teamwork and clear communication are central, as you frequently coordinate with colleagues to ensure prompt and accurate customer support.
More about Scholastic Customer Service jobs
What are the most commonly searched types of Scholastic Customer Service jobs? The most popular types of Scholastic Customer Service jobs are:
What job categories do people searching Scholastic Customer Service jobs look for? The top searched job categories for Scholastic Customer Service jobs are:
$26/hr
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 6 days ago
Scholastic rating
7.3
Based on 47 frontline employees who took The Breakroom Quiz
12th of 17 rated publishing
Job description
Job Description:
THE OPPORTUNITY
Help Schools Build Stronger Readers
Scholastic is seeking motivated New Business Sales Consultants (NBC) to help expand access to our Book Fair programs. In this role, you will be the first point of contact with prospective schools and organizations, introducing educators and leaders to our programs that support student learning and literacy development.
We are seeking individuals located in the Western United States and the Mountain and Pacific Time Zones to service schools in those regions.
Scholastic Book Fairs are wondrous in-person experiences that empower kids to discover books for themselves. Taking place in schools and rooted in Scholastic's greater mission to use the power of books for the betterment of all kids, Fairs bring entire communities together.
We're here to deliver an experience that inspires kids toward greatness. In everything we do, we are committed to ensuring every kid, parent, caregiver, teen/tween, book fair organizer, and Employee feels seen, respected, and welcome as part of the Scholastic Book Fairs family.
If you enjoy connecting with people, uncovering opportunities, and contributing to meaningful educational outcomes, this is an opportunity to build a career in sales while supporting Scholastic's mission of helping children become lifelong readers and learners.
Successful New Business Consultants are resilient with strong internal motivation. They are goal oriented and able to organize and plan their day to ensure progress toward daily and weekly targets. They are team players who have a strong attention to detail and ability to adapt to fast moving environments.
These full-time hourly positions offer medical, dental and vision benefits, a Paid Time Off program that includes vacation, personal and sick time, a generous 50% off discount on Scholastic merchandise, 401k with a company match, and the possibility of summers off.
The hourly base range for this position is $24 to $26 per hour.
In addition to the base hourly rate, Scholastic offers a Sales Compensation program which includes the opportunity to earn seasonal and annual incentives.
The start date for this position is anticipated to be July 13th, 2026
RESPONSIBILITIES
What You'll Do
- Conduct high-volume outbound phone outreach to schools, districts, and organizations, working leads generated through marketing campaigns including email and digital programs.
- Introduce Scholastic Book Fairs to decision-makers such as administrators, literacy coordinators, and program directors.
- Lead initial discovery conversations to understand program needs, funding sources, timelines, and decision processes.
- Qualify leads based on defined criteria to identify strong sales opportunities.
- Track and document outreach activity and insights in the CRM system.
- Partner with Inside Sales Representatives to ensure smooth handoffs and coordinated follow-up.
- Meet or exceed activity, lead generation, and pipeline goals.
Why Join Scholastic?
Opportunity to build a career in sales with a mission-driven organization
Work with products that support literacy and learning for students
Collaborative and supportive inside sales team environment
Exposure to multiple education solutions and markets
Professional development and career growth opportunities
Thank you for your consideration in choosing Scholastic.
JOB REQUIREMENTS
- Bachelor's degree or equivalent relevant experience in Business Administration, Management, Marketing, or related field.
- Minimum of three (3) years of proven successful sales experience in district/territory sales, event management, personal selling, and customer service with noted leadership ability and qualities demonstrated.
- Proficiency with MS Office software; experience with Sales Automation, Customer Relationship Management or Web-based software programs.
- Familiarization with children's literature, Book Fairs, and school activities desired.
- Ability to execute a vision, manage multiple priorities, and achieve results.
- Strong oral and written communication skills, including oral presentation skills.
- Outstanding interpersonal and relationship-building skills with peers, superiors (across functions and throughout the company), and customers.
- Proficient in marketing and merchandising strategy and execution.
Scholastic is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination on the basis of race, religion, color, sex, pregnancy, national origin, marital status, sexual orientation, gender identity or expression, age, non-disqualifying physical or mental disability, or status as a disabled veteran or Vietnam veteran. Those factors shall not influence the determination of qualifications for a job or other opportunity within the company. Further, all personnel actions (such as compensation, tuition aid, benefits, transfers, promotions, and dismissals, company-sponsored training, social and recreational programs) shall be administered without discrimination.
EEO is the Law Poster
EEO Scholastic Policy Statement
Pay Transparency Provision
What Scholastic employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Scholastic
Sourced by ZipRecruiter
Scholastic Corporation is the world's largest publisher and distributor of children's books, a leading provider of core literacy curriculum and professional services, and a producer of educational and entertaining children's media. The Company creates quality books and ebooks, print and technology-based learning programs for pre-K to grade 12, classroom magazines and other products and services that support children's learning both in school and at home. With operations in 14 international offices and exports to 165 countries, Scholastic makes quality, affordable books available to all children around the world through school-based book clubs and book fairs, classroom collections, school and public libraries, retail and online. True to its mission of 100+ years to encourage the personal and intellectual growth of all children beginning with literacy, the Company has earned a reputation as a trusted partner to educators and families.
Industry
Bookstores and newsstands
Company size
5,001 - 10,000 Employees
Headquarters location
New York City, NY, US
Year founded
1920