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Customer Service Representative CSR

Merced, CA · On-site

$20 - $25/hr

The CSR will process orders, handle incoming phone calls, prepare daily reports, order parts as ... Ability to work flexible, full-time schedule (M-F) and rotating Saturdays * Ability to work out of ...

Taco John's

Customer Service Representative

Sartell, MN

$12 - $15/hr

Looking for a part-time job that actually works around YOUR schedule? Taco John's in Sartell is hiring Customer Service Representatives for $12-15/hour with amazingly flexible shifts! Work short 3 ...

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Scheduling Customer Service Representative information

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How much do scheduling customer service representative jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for scheduling customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a scheduling customer service representative?

Scheduling Customer Service Representatives are professionals responsible for coordinating and managing appointments, meetings, and other scheduling needs for an organization or its clients. They interact with customers, answer inquiries, confirm availability, and ensure that schedules are accurately maintained. Their role often includes handling rescheduling requests, resolving conflicts, and providing excellent customer service to ensure a smooth and efficient scheduling process.

How does a scheduling customer service representative typically collaborate with other departments to resolve scheduling conflicts?

Scheduling Customer Service Representatives often work closely with teams such as operations, dispatch, and field staff to address and resolve scheduling conflicts. When issues arise, they coordinate with these departments to find alternative appointment times or reassign resources to ensure customer needs are met efficiently. This role requires strong communication and problem-solving skills, as representatives must balance company resources with customer expectations while maintaining a positive experience. Effective collaboration ensures minimal disruption to both customers and internal teams.

What are the key skills and qualifications needed to thrive as a scheduling customer service representative, and why are they important?

To thrive as a Scheduling Customer Service Representative, you need strong organizational abilities, attention to detail, and experience with customer service best practices, typically supported by a high school diploma or equivalent. Familiarity with scheduling software, CRM systems, and multi-line phone systems is often required. Superior communication, problem-solving, and time management skills set top performers apart in this role. These competencies are essential for efficiently managing appointments, resolving customer inquiries, and ensuring a positive client experience.

What is the difference between Scheduling Customer Service Representative vs Customer Service Representative?

AspectScheduling Customer Service RepresentativeCustomer Service Representative
Primary RoleFocuses on scheduling appointments, managing calendars, and coordinating service timesHandles customer inquiries, resolves issues, and provides product or service information
Required SkillsScheduling software proficiency, organization, communicationCommunication, problem-solving, product knowledge
Work EnvironmentOffice setting, call centers, healthcare, or service industriesOffice, retail, call centers, various industries
Common CertificationsNone typically required, but scheduling software training may be preferredCustomer service certifications optional but beneficial

While both roles involve interacting with customers, the Scheduling Customer Service Representative primarily manages appointment scheduling and calendar coordination, whereas the Customer Service Representative handles a broader range of customer inquiries and support. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

More about Scheduling Customer Service Representative jobs

What job categories do people searching Scheduling Customer Service Representative jobs look for?

The top searched job categories for Scheduling Customer Service Representative jobs are:

Scheduling Customer Service Representative jobs near you
Infographic showing various Scheduling Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

CUSTOMER SERVICE REP (CSR)

Dufficy Enterprises dba Domino's

Attleboro, MA • On-site

$16.50 - $22.25/hr

Other

Re-posted 23 days ago

Job description

Now Hiring Customer Service Reps!

You got game? You got spring in your step? You want the best job in the world?! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part time or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.

We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's Pizza has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. Many of our team members began their careers as delivery drivers and today are successful Domino's Pizza franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.

Great things are happening at Domino's, and we are looking for exceptional people who want to be part of the best pizza delivery company in the world AND in every neighborhood!

You will be responsible for taking orders, making pizzas, and giving the customer the best experience possible. You must have an outgoing personality, be efficient and energetic, and be willing to work in a fun and fast paced environment.

Many opportunities for advancement as we promote from within and 99% of our current franchise owners started out as CSRs, Delivery Experts, or Assistant Managers!

What are you waiting for? Apply Now!

Job Benefits

  • Flexible schedules
  • Paid training
  • Advancement opportunities
Requirements
  • Minimum Age: 18+ years
  • Positive Personality
  • Customer Service Oriented
  • Clear, Energetic Voice
  • Reliable transportation

Apply