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Scheduling Customer Service Representative Jobs Near Me

Customer Service Representative

Dublin, OH · On-site

$15 - $20.50/hr

Schedule estimates and service appointments using company scheduling software. * Gather and accurately document customer information and service requests. * Answer questions about services ...

Customer Service Representative

Dublin, OH · On-site

$15 - $20.50/hr

Schedule estimates and service appointments using company scheduling software. * Gather and accurately document customer information and service requests. * Answer questions about services ...

Customer Service Representative (CSR) Central Ohio Appliance Repair Inc. is currently interviewing for an experienced Customer Service Representative (CSR). Central Ohio Appliance Repair, a family ...

Be Seen First

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers through in-person interactions within a small team environment. Reporting directly to the Customer ...

Be Seen First

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers through in-person interactions within a small team environment. Reporting directly to the Customer ...

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

Customer Service Representative

Groveport, OH · On-site

$15.25 - $20.50/hr

The CSR works directly with the warehouse leadership team, employees and customers. The Warehouse Customer Service Representative (CSR) handles all administrative duties relating to the receiving ...

Customer Service Representative

Columbus, OH · On-site

$15.50 - $21/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

Customer Service Representative

Utica, OH · On-site

$14.75 - $20.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large, Stable Employer * Fast Career ...

The CSR will process all customer orders in accordance with the established company standards and ... Adhere to work schedule Other duties as assigned Qualifications Required: * Ability to work ...

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Scheduling Customer Service Representative information

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How much do scheduling customer service representative jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for scheduling customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.
A map of the United States highlighting the number of Scheduling Customer Service Representative job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Scheduling Customer Service Representative job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Customer Service Representative

Tree Guardians

Dublin, OH • On-site

$15 - $20.50/hr

Other

Re-posted 20 days ago


Job description

Customer Service Representative

Joseph Tree is looking for a Customer Service Representative as the first point of contact for customers, handling incoming phone calls and online inquiries while delivering exceptional customer service. This role focuses on converting customer inquiries into scheduled estimates and service appointments, maintaining accurate customer records, and creating a positive customer experience.

Primary Responsibilities

Phone Support (80%)

  • Answer incoming customer calls professionally and efficiently.
  • Schedule estimates and service appointments using company scheduling software.
  • Gather and accurately document customer information and service requests.
  • Answer questions about services, scheduling, billing, and service areas.
  • Route technical inquiries to the appropriate estimator or manager.
  • Make outbound calls to confirm, reschedule, or follow up on appointments.
  • Follow established customer service standards and call procedures.

Online Lead Management (20%)

  • Respond promptly to website inquiries and online quote requests.
  • Contact prospective customers by phone or email to collect additional information.
  • Convert online leads into scheduled appointments.
  • Maintain accurate customer records in the CRM and scheduling system.
Qualifications
  • High school diploma or GED.
  • Two or more years of customer service, call center, receptionist, or phone support experience.
  • Excellent verbal communication and customer service skills.
  • Strong organizational, multitasking, and data entry abilities.
  • Proficiency with computers, CRM systems, and scheduling software.
  • Professional phone etiquette with dependable attendance.
Skills
  • Customer service and relationship building
  • Phone communication
  • Appointment scheduling
  • CRM and data entry
  • Time management and organization
  • Attention to detail
  • Active listening
  • Professionalism and reliability

About Joseph Tree:

Founded in 2004 by firefighter brothers Michael and David Joseph, Joseph Tree has grown into one of Central Ohio's most respected tree care companies. We are committed to providing professional, honest, and expert tree care while raising the standard for the industry through training, safety, and continuous learning. As a TCIA Accredited company with ISA Certified Arborists on staff, we take pride in delivering exceptional service to our customers and creating rewarding careers for our team.