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Sap Support Jobs (NOW HIRING)

VeraLogics

SAP Managed Services Team Lead

Phoenix, AZ · On-site

$90 - $120/hr

Lead and manage a team of SAP support analysts, providing guidance, mentorship, and performance feedback. * Oversee day‑to‑day operations of SAP Managed Services, ensuring timely and effective ...

VeraLogics

SAP Managed Services Team Lead

Portland, OR · On-site

$90 - $120/hr

Lead and manage a team of SAP support analysts, providing guidance, mentorship, and performance feedback. * Oversee day‑to‑day operations of SAP Managed Services, ensuring timely and effective ...

VeraLogics

SAP Managed Services Team Lead

San Diego, CA · On-site

$100 - $130/hr

Lead and manage a team of SAP support analysts, providing guidance, mentorship, and performance feedback. * Oversee day‑to‑day operations of SAP Managed Services, ensuring timely and effective ...

Kaav Inc

Senior SAP Developer-20 Years

Columbia, SC · On-site

Senior SAP Developer / Global Support Manager Location: Columbia, SC (Hybrid) Start Date: September 1st, 2025 Duration: 12+ months Status: USC/GC(-EAD) Only Direct Pay by Client About the Role: We ...

InterSources Inc

SAP Basis support Engineer

Normal, IL · On-site

InterSources Inc is seeking a SAP Basis support Engineer responsible for administering, monitoring, and optimizing SAP landscapes hosted on SAP HANA Enterprise Cloud. The role focuses on ensuring ...

TestingXperts

SAP Functional | SAP PM

Fort Worth, TX · On-site

Fort Worth, TX Must Have Skills (Top 3 technical skills only) * 1. SAP PM Detailed A minimum of 4 to 5 years experience in the design, configuration, testing, delivery and support of SAP PM solutions ...

DynPro Inc.

SAP Delivery Manager

San Francisco, CA · On-site

Plan resources and delivery commitments to support reliable, high-quality outcomes. Required Qualifications * 10+ years of SAP delivery or program management experience. * Strong SAP S/4HANA delivery ...

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How much do sap support jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for sap support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is an SAP Support?

An SAP Support job involves assisting users with issues related to SAP software, troubleshooting technical problems, and ensuring smooth system functionality. Support specialists handle system errors, configuration issues, and user training while coordinating with technical teams for complex resolutions. They also help maintain system updates, monitor performance, and provide guidance on best practices.

What are the key skills and qualifications needed to thrive in SAP Support?

To thrive as an SAP Support professional, you need a solid understanding of SAP modules, troubleshooting skills, and experience with enterprise resource planning (ERP) systems, typically supported by relevant certifications or academic backgrounds in IT or business. Familiarity with SAP Solution Manager, ticketing systems, and basic programming languages like ABAP are commonly beneficial. Strong communication, problem-solving abilities, and patience in handling user issues are invaluable soft skills. These competencies enable efficient resolution of technical issues and ensure business processes run smoothly, which is critical in fast-paced enterprise environments.

What are some typical challenges faced by SAP Support professionals on the job?

SAP Support professionals often encounter complex system errors, integration issues between modules, and urgent user requests that require quick resolution. The role frequently involves troubleshooting problems that can interrupt business operations, so adaptability and analytical thinking are essential. Additionally, support personnel must effectively communicate technical solutions to non-technical users while working closely with cross-functional teams. Overcoming these challenges helps ensure continuous system reliability and an efficient user experience. This dynamic environment also fosters ongoing learning and skill development, which can support career growth within IT and SAP implementation teams.

What does SAP support do?

SAP support involves assisting organizations with their SAP software systems by troubleshooting issues, performing system maintenance, and providing technical guidance. Support specialists often work with SAP modules, use diagnostic tools, and may hold certifications to ensure system stability and optimal performance.
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Sap Support jobs near you
Infographic showing various Sap Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

SAP Managed Services Team Lead

VeraLogics

Phoenix, AZ • On-site

$90 - $120/hr

Other

Posted 17 days ago

Key responsibilities

  • Lead and manage a team of SAP support analysts to ensure timely resolution of incidents, service requests, and problem tickets.

  • Act as an escalation point for complex SAP issues across multiple modules and monitor team performance metrics.

  • Develop and maintain strong customer relationships, understand client needs, and coordinate resources to meet project objectives.

Job description

SAP Managed Services Team Lead

VeraLogics, Phoenix, Arizona, United States

About this position

About VeraLogics

Providing secure, scalable, and stable enterprise class solutions for medium and large organizations. Specializing in enterprise applications (SAP, Oracle, Salesforce, Databricks), cloud and on‑premise infrastructure (Microsoft, AWS, Cisco, Dell), and governance/risk/compliance services (SOC, NIST, CMMC, ITSM).

From implementations to managed services, we work with you to customize a fit‑for‑purpose solution that is cost‑effective and provides a competitive advantage to your organization.

Managed Services Team Lead

The SAP Managed Services Team Lead is responsible for leading a team of SAP support professionals to deliver high‑quality, remote‑based application support across multiple SAP modules. This role combines hands‑on technical expertise with strong leadership and communication skills to ensure timely resolution of issues, continuous improvement of support processes, and optimal team performance. The Team Lead will serve as a key point of contact for clients, ensuring satisfaction and alignment with service‑level agreements (SLAs).

Key Responsibilities

Team Leadership & Technical Oversight

  • Lead and manage a team of SAP support analysts, providing guidance, mentorship, and performance feedback.
  • Oversee day‑to‑day operations of SAP Managed Services, ensuring timely and effective resolution of incidents, service requests, and problem tickets.
  • Act as an escalation point for complex SAP issues across modules such as FI/CO, MM, SD, HCM, and others.
  • Monitor and report on team performance metrics, SLAs, and KPIs; identify areas for improvement and implement corrective actions.
  • Stay current with SAP technologies, updates, and best practices to guide the team effectively.

Customer Success

  • Develop and nurture strong, long‑lasting customer relationships.
  • Understand client needs and objectives, ensuring alignment with project deliverables.
  • Proactively identify opportunities for upselling or cross‑selling additional services.
  • Address and resolve customer concerns, seeking continuous improvement in customer satisfaction.
  • Facilitate effective communication between internal teams and clients.
  • Coordinate resources and efforts across departments to achieve project milestones.
  • Work closely with sales and account management teams to identify expansion opportunities.

Documentation

  • Maintain comprehensive project documentation, including project plans, timelines, and status reports.
  • Create and update customer profiles, ensuring accurate and up‑to‑date records.

Required Skills & Qualifications

  • Proven experience leading SAP support or managed services teams.
  • Strong understanding of SAP modules (at least two of: FI/CO, MM, SD, HCM, etc.).
  • Hands‑on experience with SAP troubleshooting, configuration, and support.
  • Excellent communication and interpersonal skills, with the ability to manage client relationships.
  • Familiarity with cloud platforms and SAP hosting environments.
  • Experience with service management tools such as FreshService and ServiceNow.
  • At least one SAP certification (e.g., SAP Certified Application Associate).
  • Experience with ITIL processes and service delivery frameworks.
  • Ability to work independently and manage multiple priorities in a fast‑paced environment.

Preferred Qualifications

  • Bachelor's degree in Information Technology, Business, or related field.
  • Experience in remote team management and virtual collaboration tools.
  • Knowledge of SAP S/4HANA and cloud migration strategies.
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