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Sap Support Jobs in Chicago, IL (NOW HIRING)

SAP Solution Architect

Lake Forest, IL · On-site

$81.50 - $109.75/hr

SAP PI SAP PO IDoc RFC ALE Design, implement, and support SAP and SAP HANA Single Sign-On (SSO) solutions using technologies and authentication mechanisms such as: SAML LDAP SAP Logon Tickets SAP ...

New

SAP Coordinator/Analyst

Itasca, IL · On-site

$75K - $90K/yr

Act as the primary SAP support resource for local business users. * Partner with manufacturing, warehouse, logistics, and finance teams to troubleshoot system issues and improve processes.

New

SAP Finance Delivery Lead - Life Sciences

Chicago, IL · On-site

$68.75 - $89.50/hr

Minimum 8 years of experience leading SAP transformation programs that support Life Sciences clients (SAP support / managed services experience will not be considered for this requirement) * Minimum ...

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Sap Support information

See Chicago, IL salary details

$12

$19

$26

How much do sap support jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for sap support in Chicago, IL is $19.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $21.06 per hour, depending on experience, location, and employer.

What is an SAP Support?

An SAP Support job involves assisting users with issues related to SAP software, troubleshooting technical problems, and ensuring smooth system functionality. Support specialists handle system errors, configuration issues, and user training while coordinating with technical teams for complex resolutions. They also help maintain system updates, monitor performance, and provide guidance on best practices.

What are the key skills and qualifications needed to thrive in SAP Support?

To thrive as an SAP Support professional, you need a solid understanding of SAP modules, troubleshooting skills, and experience with enterprise resource planning (ERP) systems, typically supported by relevant certifications or academic backgrounds in IT or business. Familiarity with SAP Solution Manager, ticketing systems, and basic programming languages like ABAP are commonly beneficial. Strong communication, problem-solving abilities, and patience in handling user issues are invaluable soft skills. These competencies enable efficient resolution of technical issues and ensure business processes run smoothly, which is critical in fast-paced enterprise environments.

What are some typical challenges faced by SAP Support professionals on the job?

SAP Support professionals often encounter complex system errors, integration issues between modules, and urgent user requests that require quick resolution. The role frequently involves troubleshooting problems that can interrupt business operations, so adaptability and analytical thinking are essential. Additionally, support personnel must effectively communicate technical solutions to non-technical users while working closely with cross-functional teams. Overcoming these challenges helps ensure continuous system reliability and an efficient user experience. This dynamic environment also fosters ongoing learning and skill development, which can support career growth within IT and SAP implementation teams.

What does SAP support do?

SAP support involves assisting organizations with their SAP software systems by troubleshooting issues, performing system maintenance, and providing technical guidance. Support specialists often work with SAP modules, use diagnostic tools, and may hold certifications to ensure system stability and optimal performance.

What are the most commonly searched types of Sap Support jobs in Chicago, IL?

The most popular types of Sap Support jobs in Chicago, IL are:

What job categories do people searching Sap Support jobs in Chicago, IL look for?

The top searched job categories for Sap Support jobs in Chicago, IL are:

Infographic showing various Sap Support job openings in Chicago, IL as of August 2026, with employment types broken down into 75% Full Time, 3% Temporary, and 22% Contract. Highlights an 82% In-person, 8% Hybrid, and 10% Remote job distribution, with an average salary of $39,837 per year, or $19.2 per hour.

SAP Solution Architect

Lake Forest, IL • On-site


NTT DATA Americas, Inc
IT Services • 10K+ employees

7.4

Company rating: 7.4 out of 10

Based on 92 frontline employees who took The Breakroom Quiz

115th of 225 rated it services

Good employer

Recommended by parents

Respectful managers


$81.50 - $109.75/hr

Other

Dental, Vision, Life, Retirement

Posted 2 days ago

New


Job description

Company Overview:
Req ID: 386475
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Enterprise Architecture Spec. Advisor to join our team in Lakeforest, Illinois (US-IL), United States (US).
Job Description:
We are seeking an experienced L3 SAP Application Architect with a minimum of 10 years of relevant experience supporting and architecting enterprise SAP environments.
The ideal candidate will possess strong hands-on expertise in SAP Basis architecture, SAP/HANA security, integrations, Single Sign-On (SSO), Solution Manager, LMDB, and enterprise scheduling and application-support technologies. This position will serve as an L3 escalation and architecture resource for complex SAP application and infrastructure issues.
Education & Experience
Bachelor''s degree in Computer Science, Information Technology, or an equivalent field.
Minimum 10 years of SAP application architecture, SAP Basis, or related enterprise SAP experience.
Minimum of 5 years experience in SAP Basis admin, Hana , Solman
Minimum of 4 years experience in Autosys administration
Strong experience supporting large-scale, business-critical SAP environments.
Demonstrated ability to provide L3 technical leadership, architecture, troubleshooting, and production support.
Key Responsibilities
Architect, administer, troubleshoot, and support SAP integrations and interfaces with bolt-on and external systems, including:
SAP PI
SAP PO
IDoc
RFC
ALE
Design, implement, and support SAP and SAP HANA Single Sign-On (SSO) solutions using technologies and authentication mechanisms such as:
SAML
LDAP
SAP Logon Tickets
SAP NetWeaver Portal
Manage and troubleshoot SAP security architecture, authentication, authorization, and related application-security requirements.
Administer SAP certificate management, including certificate lifecycle, renewal, deployment, troubleshooting, and secure communications.
Administer and maintain SAP Solution Manager and Landscape Management Database (LMDB).
Manage activities associated with SAP for Me / SAP Support Portal and SAP service/support marketplace services.
Provide L3 escalation support to the SAP Basis team for complex application, integration, security, performance, and infrastructure issues.
Perform root-cause analysis and provide architectural solutions for recurring or high-impact SAP incidents.
Provide AutoSys architectural support, including integration with SAP environments and enterprise workload scheduling.
Manage and troubleshoot SSL certificates, encryption keys, and secure communications associated with AutoSys and integrated applications.
Provide Dazel architectural and L3 support, including integration, configuration, troubleshooting, and operational requirements.
Collaborate with infrastructure, database, security, network, middleware, and application teams to design and maintain reliable SAP solutions.
Develop and maintain SAP architecture documentation, technical standards, operational procedures, and knowledge-transfer materials.
Core Technical Skills
SAP Platform: SAP Basis, SAP NetWeaver, SAP HANA
Integration: SAP PI/PO, IDoc, RFC, ALE, bolt-on/external system integration
Identity & SSO: SAML, LDAP, SAP Logon Tickets, NetWeaver Portal
Security: SAP security, HANA security, SSL/TLS, certificate and encryption-key management
SAP Operations: SAP Solution Manager, LMDB, SAP support/service marketplace
Scheduling: AutoSys architecture and integration
Enterprise Applications: Dazel architecture and support
L3 Support: Root-cause analysis, escalation management, troubleshooting, architecture, and production support
Travel - Required to go to client location on a need basis only.
Preferred Candidate Profile
The successful candidate should combine SAP architecture expertise with strong hands-on L3 technical capabilities. The role requires someone who can move effectively between architecture, implementation, troubleshooting, security, integration, and production support.
Particular emphasis will be placed on candidates with deep experience in SAP Basis, SAP/HANA SSO and security, PI/PO and IDoc/RFC/ALE integrations, Solution Manager/LMDB, AutoSys, SSL/certificate management, and enterprise SAP application architecture.

#LI-NorthAmerica
NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this remote role is  100$ - 110 $ W2 hourly range]. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate''s actual work location, relevant experience, technical skills, and other qualifications. This position is eligible for company benefits including participation in medical, dental, and vision insurance, flexible spending or health savings account, and AD&D insurance, employee assistance, participation in a 401k program, and additional voluntary or legally-required benefits
About NTT DATA:
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com
NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you''d like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

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About NTT DATA

Sourced by ZipRecruiter

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Plano, TX, US

Year founded

1967


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