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Sap Helpdesk Jobs (NOW HIRING)

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we ...

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we ...

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we ...

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we ...

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we ...

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we ...

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we ...

SAP PEO Architect

Newtown Square, PA

$78.75 - $106/hr

Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP's culture of ...

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we ...

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we ...

SAP PEO Architect

Newtown Square, PA ยท On-site

$78.75 - $106/hr

Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP's culture of ...

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we ...

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we ...

$81.25 - $109.50/hr

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we ...

SAP NS2 AI Consultant Specialist

Newtown Square, PA ยท On-site

$63.75 - $83.25/hr

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we ...

Senior SAP BTP & AI Architect

Roma, TX

$64.25 - $86.50/hr

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we ...

SAP IS-U Principal Consultant

Newtown Square, PA ยท On-site

$63.75 - $83.25/hr

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we ...

SAP IS-U Principal Consultant

Newtown Square, PA ยท Remote

$63.75 - $83.25/hr

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we ...

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Sap Helpdesk information

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$12

$23

$33

How much do sap helpdesk jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for sap helpdesk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are some of the common challenges faced by SAP Helpdesk professionals, and how can they be managed effectively?

SAP Helpdesk professionals often handle a wide range of user issues, from login problems to complex process errors, which can be challenging due to the system's technical depth and frequent updates. Managing these challenges effectively involves staying up-to-date with SAP releases, maintaining clear documentation, and leveraging internal knowledge bases. Strong communication skills are essential for translating technical solutions into user-friendly guidance, and collaborating closely with other IT teams or SAP consultants ensures complex issues are resolved efficiently. Building expertise over time also enables helpdesk staff to anticipate recurring issues and proactively improve user support.

What are the key skills and qualifications needed to thrive as an SAP Helpdesk professional, and why are they important?

To thrive as an SAP Helpdesk professional, you need a strong understanding of SAP modules, troubleshooting skills, and typically a degree in information technology or related field. Familiarity with SAP GUI, ticketing systems like ServiceNow, and relevant SAP certifications are highly valuable. Excellent communication, patience, and problem-solving abilities are crucial for effectively assisting users and resolving issues. These skills ensure prompt, accurate support and foster user confidence, which is vital for maintaining business operations reliant on SAP systems.

What is a SAP Helpdesk?

A SAP Helpdesk is a support service that assists users with issues related to SAP software, which is widely used for enterprise resource planning (ERP). The helpdesk team provides technical support, troubleshooting, and guidance on using SAP applications, modules, and processes. Their goal is to resolve user problems efficiently and ensure smooth business operations by maintaining the functionality of SAP systems.

What is the difference between Sap Helpdesk vs SAP Support Analyst?

AspectSap HelpdeskSAP Support Analyst
CertificationsBasic SAP certifications, Helpdesk certificationsAdvanced SAP certifications, Support certifications
Work EnvironmentHelpdesk ticketing systems, user supportTechnical support, system analysis
Employer & IndustryIT support teams, SAP user organizationsIT departments, SAP consulting firms

While both roles involve supporting SAP users, Sap Helpdesk primarily handles user inquiries and ticket resolution, focusing on troubleshooting and user support. SAP Support Analysts often perform deeper technical analysis, system troubleshooting, and issue resolution at a more technical level. The Helpdesk role is more user-facing, whereas Support Analysts work on complex system issues, often requiring advanced SAP knowledge.

More about Sap Helpdesk jobs
Infographic showing various Sap Helpdesk job openings in the United States as of May 2026, with employment types broken down into 1% Internship, 57% Full Time, 10% Part Time, 2% Temporary, and 30% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.
SAP AI Architect

SAP AI Architect

SAP

Newtown Square, PA โ€ข On-site

Full-time

Posted 22 days ago


Job description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
What you'll build
AI Solution Architect with expertise in enterprise AI architectures, agentic workflows, GenAI/LLM platforms, and hyperscaler data ecosystems, combined with strong ability to master and apply SAP BTP, HANA Cloud, Datasphere, and BDC capabilities.
Drives strategic innovation across SAP and hybrid landscapes through advanced analytics, real-time decisioning, Responsible AI governance, cross-functional leadership, and hands-on technical delivery for transformative business outcomes.
Key Responsibilities:
  • Architect and implement end-to-end data and AI solutions leveraging SAP BTP, including HANA Cloud, SAP Datasphere, and SAP Business Data Cloud (BDC) for scalable data orchestration and analytics.
  • Experience with Joule as a copilot, with emphasis on architecting and orchestrating SAP's Data & Analytics portfolio.
  • Ability to design and implement Joule-powered agents that securely invoke data residing in SAP HANA Cloud, SAP BDC/Datasphere delivering persona-specific insights and guided actions across SAP LoBs.
  • Design and operationalize data products using SAP Datasphere and BDC, enabling governed data sharing, semantic modeling, and cross-platform integration with hyperscalers such as Azure, AWS, and GCP.
  • Develop and deploy machine learning and GenAI solutions using SAP AI Core, SAP AI Launchpad, and external LLM services (e.g., Azure OpenAI, AWS Bedrock), ensuring seamless integration into SAP business processes.
  • Build and orchestrate agentic AI workflows that automate decision-making and business processes by combining LLMs, structured SAP data, and enterprise APIs.
  • Optimize SAP HANA Cloud performance for real-time analytics, predictive modeling, and AI-driven workloads, including advanced SQLScript, Knowledge Graphs, vector embeddings and processing.
  • Collaborate with functional and business stakeholders to identify high-value AI/ML use cases and embed intelligent automation across SAP landscapes (S/4HANA, BW, Datasphere, etc.).
  • Establish and enforce data governance, security, and compliance frameworks across SAP and non-SAP data platforms, aligning with enterprise policies and SAP best practices.
  • Drive innovation by evaluating emerging SAP and hyperscaler AI capabilities (GenAI Hub, agent frameworks, vector databases, RAG tooling) and converting them into reusable blueprints, accelerators, and repeatable offerings.
  • Provide technical leadership, architecture guidance, and mentorship to junior teams members, promoting best practices in AI engineering, data modeling, and cloud-native development.

What you bring
  • Bachelor's or Master's degree in Computer Science, Engineering, or related field and/or 10 years of expertise in various applicable technical roles
  • Proven experience as an AI architect with expertise in AI and/or SAP technologies.
  • Knowledge of SAP BTP services, including SAP AI Core, SAP AI Business Services, SAP Integration Suite, and SAP Extension Suite.
  • Strong knowledge of machine learning frameworks (e.g., TensorFlow, PyTorch) and programming languages (e.g., Python, Java).
  • Familiarity with SAP Business AI, SAP HANA Cloud and SAP Analytics Cloud, Vector Engines, Knowledge Graphs, A2A and MCP technologies.
  • Hands-on experience with AI frameworks like LangChain, LangGraph, and similar tools for building agentic workflows, RAG and GraphRAG apps, and LLM orchestration.
  • Excellent problem-solving, communication, and leadership skills.
  • Knowledge of data governance, AI and application security best practices.
  • An AI-Powered Mindset
  • Deep understanding of Generative AI & Prompt Engineering
  • Strong business process acumen; ability to understand the challenges you are asked to solve

Preferred Skills:
  • Hands-on experience designing, deploying, and optimizing AI solutions on SAP or hyperscaler platforms.
  • Experience architecting complex, scalable AI solutions across cloud-native and enterprise environments with proven ability to adapt to SAP BTP and data platforms.

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Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We win with inclusion
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted annual combined range for this position is 151900 - 258300 (USD). The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.
AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
Please note that any violation of these guidelines may result in disqualification from the hiring process.
Requisition ID: 446687 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 30% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid
Requisition ID: 446687
Posted Date: May 31, 2026
Work Area: Consulting and Professional Services
Career Status: Professional
Employment Type: Regular Full Time
Expected Travel: 0 - 30%
Location: