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Sap Helpdesk Jobs (NOW HIRING)

$62.25 - $85/hr

Camila Lopez Marsano We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of ...

SAP CX AI Business Architect (US Based)

Newtown Square, PA ยท On-site

$78.75 - $106/hr

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we ...

SAP PEO Architect

Newtown Square, PA

$78.75 - $106/hr

Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP's culture of ...

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we ...

SAP SCM Business Process Consultant EWM

Newtown Square, PA ยท On-site

$63.75 - $83.25/hr

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we ...

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we ...

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Sap Helpdesk information

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$12

$23

$33

How much do sap helpdesk jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for sap helpdesk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are some of the common challenges faced by SAP Helpdesk professionals, and how can they be managed effectively?

SAP Helpdesk professionals often handle a wide range of user issues, from login problems to complex process errors, which can be challenging due to the system's technical depth and frequent updates. Managing these challenges effectively involves staying up-to-date with SAP releases, maintaining clear documentation, and leveraging internal knowledge bases. Strong communication skills are essential for translating technical solutions into user-friendly guidance, and collaborating closely with other IT teams or SAP consultants ensures complex issues are resolved efficiently. Building expertise over time also enables helpdesk staff to anticipate recurring issues and proactively improve user support.

What are the key skills and qualifications needed to thrive as an SAP Helpdesk professional, and why are they important?

To thrive as an SAP Helpdesk professional, you need a strong understanding of SAP modules, troubleshooting skills, and typically a degree in information technology or related field. Familiarity with SAP GUI, ticketing systems like ServiceNow, and relevant SAP certifications are highly valuable. Excellent communication, patience, and problem-solving abilities are crucial for effectively assisting users and resolving issues. These skills ensure prompt, accurate support and foster user confidence, which is vital for maintaining business operations reliant on SAP systems.

What is a SAP Helpdesk?

A SAP Helpdesk is a support service that assists users with issues related to SAP software, which is widely used for enterprise resource planning (ERP). The helpdesk team provides technical support, troubleshooting, and guidance on using SAP applications, modules, and processes. Their goal is to resolve user problems efficiently and ensure smooth business operations by maintaining the functionality of SAP systems.

What is the difference between Sap Helpdesk vs SAP Support Analyst?

AspectSap HelpdeskSAP Support Analyst
CertificationsBasic SAP certifications, Helpdesk certificationsAdvanced SAP certifications, Support certifications
Work EnvironmentHelpdesk ticketing systems, user supportTechnical support, system analysis
Employer & IndustryIT support teams, SAP user organizationsIT departments, SAP consulting firms

While both roles involve supporting SAP users, Sap Helpdesk primarily handles user inquiries and ticket resolution, focusing on troubleshooting and user support. SAP Support Analysts often perform deeper technical analysis, system troubleshooting, and issue resolution at a more technical level. The Helpdesk role is more user-facing, whereas Support Analysts work on complex system issues, often requiring advanced SAP knowledge.

More about Sap Helpdesk jobs
Infographic showing various Sap Helpdesk job openings in the United States as of May 2026, with employment types broken down into 1% Internship, 57% Full Time, 10% Part Time, 2% Temporary, and 30% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.
SAP NS2 Sr. Functional Application Architect-onsite Chantilly, VA

SAP NS2 Sr. Functional Application Architect-onsite Chantilly, VA

SAP

Herndon, VA โ€ข On-site

Full-time

Posted 23 days ago


Job description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
SAP NS2 Sr. Functional Application Architect-onsite Chantilly, VA
Must be able to obtain and maintain a clearance
NS2 COMPANY DESCRIPTION
SAP is the global market leader for business software and related services. SAP National Security Services Inc.ยฎ (SAP NS2ยฎ) is an independent U.S. subsidiary of SAP. At SAP NS2, we leverage best-in-breed technologies engineered by SAP to protect the lives, assets and information of Americans. We offer SAP solutions with specialized levels of security and support to meet the requirements of U.S. national security and critical infrastructure customers.
This position requires access to customer data; Must be a U.S. citizen. SAP NS2 does not offer Visa sponsorships for this role. All internals must have manager's approval to transfer.
JOB DESCRIPTION:
SAPNS2 is seeking a highly motivated, self-directed professional to fill the role of a sr. functional application architect in Chantilly, VA. The ideal candidate works well with a team and has the desire and aptitude to learn new software, cloud applications and information technology concepts. This role is part of a broader team implementing and maintaining SAP enterprise software solutions. As a functional consultant you will work closely with customer end users and developers to translate current processes into requirements for configuration and development of new functionality
  • Work with business stakeholders to understand their needs and translate them into technical requirements for new software applications
  • Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance
  • Serve as a liaison between technical team and the stakeholders
  • Designing and developing new functions or improving existing ones
  • Gather and analyze requirements to design or enhance new processes to improve user experience.
  • Interface with senior leadership for guidance on information strategy, vision, and priorities
  • Create documentation such as requirements specifications, test scripts, user guides, and help files.
  • Perform quality assurance testing of new software releases to ensure that they meet stated requirements.
  • Provide technical support to end users and helping them troubleshoot issues with software applications.

Preferred Qualifications
  • 10+ years, working as part of a team as a consultant; to Intel customers a plus
  • Prior experience with enterprise software or cloud applications, e.g., SAP, Oracle, Microsoft, AWS, Google
  • Demonstrated ability to communicate effectively both verbally and written

Education:
Bachelor's degree in Business, or Engineering (e.g., Computer Science, Data Analytics, Information Systems), or a related field, or equivalent work experience.
Note: The job description is meant to be a guideline. It is not exhaustive, and we will expect the selected candidate to show flexibility and eagerness to undertake varied tasks and projects.
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We win with inclusion
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted annual combined range for this position is 131000-271600USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.
AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
Please note that any violation of these guidelines may result in disqualification from the hiring process.
Requisition ID: 452244 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid
Requisition ID: 452244
Posted Date: May 15, 2026
Work Area: Information Technology
Career Status: Professional
Employment Type: Regular Full Time
Expected Travel: 0 - 10%
Location: