1

Sap Helpdesk Jobs (NOW HIRING)

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we ...

next page

Showing results 1-20

Sap Helpdesk information

See salary details

$12

$23

$33

How much do sap helpdesk jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for sap helpdesk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are some of the common challenges faced by SAP Helpdesk professionals, and how can they be managed effectively?

SAP Helpdesk professionals often handle a wide range of user issues, from login problems to complex process errors, which can be challenging due to the system's technical depth and frequent updates. Managing these challenges effectively involves staying up-to-date with SAP releases, maintaining clear documentation, and leveraging internal knowledge bases. Strong communication skills are essential for translating technical solutions into user-friendly guidance, and collaborating closely with other IT teams or SAP consultants ensures complex issues are resolved efficiently. Building expertise over time also enables helpdesk staff to anticipate recurring issues and proactively improve user support.

What are the key skills and qualifications needed to thrive as an SAP Helpdesk professional, and why are they important?

To thrive as an SAP Helpdesk professional, you need a strong understanding of SAP modules, troubleshooting skills, and typically a degree in information technology or related field. Familiarity with SAP GUI, ticketing systems like ServiceNow, and relevant SAP certifications are highly valuable. Excellent communication, patience, and problem-solving abilities are crucial for effectively assisting users and resolving issues. These skills ensure prompt, accurate support and foster user confidence, which is vital for maintaining business operations reliant on SAP systems.

What is a SAP Helpdesk?

A SAP Helpdesk is a support service that assists users with issues related to SAP software, which is widely used for enterprise resource planning (ERP). The helpdesk team provides technical support, troubleshooting, and guidance on using SAP applications, modules, and processes. Their goal is to resolve user problems efficiently and ensure smooth business operations by maintaining the functionality of SAP systems.

What is the difference between Sap Helpdesk vs SAP Support Analyst?

AspectSap HelpdeskSAP Support Analyst
CertificationsBasic SAP certifications, Helpdesk certificationsAdvanced SAP certifications, Support certifications
Work EnvironmentHelpdesk ticketing systems, user supportTechnical support, system analysis
Employer & IndustryIT support teams, SAP user organizationsIT departments, SAP consulting firms

While both roles involve supporting SAP users, Sap Helpdesk primarily handles user inquiries and ticket resolution, focusing on troubleshooting and user support. SAP Support Analysts often perform deeper technical analysis, system troubleshooting, and issue resolution at a more technical level. The Helpdesk role is more user-facing, whereas Support Analysts work on complex system issues, often requiring advanced SAP knowledge.

More about Sap Helpdesk jobs
Infographic showing various Sap Helpdesk job openings in the United States as of July 2026, with employment types broken down into 91% Full Time, 6% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.
SAP iXp Intern - SAP Business Network Supplier Enablement & Transformation Specialist

SAP iXp Intern - SAP Business Network Supplier Enablement & Transformation Specialist

SAP SuccessFactors

Pittsburgh, PA

Other

Posted 13 hours ago


Job description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. 

What You'll Build
The SAP Internship Experience Program is SAP's global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. This is more than an internship, it's the foundation for a career built on connection, creativity, and impact.

Position Title: SAP iXp Intern - SAP Business Network Supplier Enablement & Transformation Specialist

Location: Pittsburgh, PA, USA

Expected Start Date: June 15th, 2026

Contract Durationg: 12 months

Schedule: 40 hrs/week

The Role
  • Lead or co-lead defined project workstreams within the TPS and TES teams, applying structured project management frameworks to track milestones, risks, and deliverables
  • Support supplier enablement program planning and execution, coordinating cross-functional stakeholders across regions and business units
  • Analyze procurement workflows across indirect and direct material supply chains to identify gaps, inefficiencies, and opportunities for digital adoption
  • Contribute to change management initiatives that drive supplier and customer behavioral adoption of SAP Business Network capabilities
  • Conduct business analysis leveraging AI tools and data to surface adoption trends, predict enablement bottlenecks, and recommend data-driven actions
  • Research and document best practices in logistics and supply chain operations to inform enablement strategies and training materials
  • Assist in developing enablement content, playbooks, and knowledge resources for the Transformation & Enablement Services team
  • Support readiness assessments and impact analyses for new product or process rollouts affecting the supplier community
  • Collaborate with internal stakeholders to map end-to-end procure-to-pay (P2P) and order-to-cash (O2C) processes and identify automation opportunities
  • Participate in team meetings, project reviews, and cross-functional working sessions, contributing insights and follow-through on action items

We are seeking a motivated, analytically-minded intern to join the Customer Success Services (CSS) organization within SAP Business Network. You will work across two specialized teams-Trading Partner Services (TPS) and Transformation & Enablement Services (TES)-whose primary mission is Supplier Enablement: onboarding and empowering suppliers to transact digitally on the SAP Business Network, driving efficiency and value for both buyers and suppliers globally.

In this role, you will take on meaningful project responsibilities at the intersection of procurement, supply chain operations, change management, and AI-driven business analysis. This is an opportunity to build hands-on expertise in one of the world's largest B2B commerce networks-a platform facilitating $4.5T+ in annual commerce across 190 countries-while contributing directly to programs that onboard approximately 350,000 suppliers each year.

What You'll Bring

We're looking for someone who takes initiative, perseveres, and stays curious. You like to work on meaningful, innovative projects and are energized by continuous learning.

  • Currently pursuing or recently completed a degree in Supply Chain Management, Business Administration, Operations Management, Information Systems, or a related field
  • Foundational understanding of procurement concepts, including indirect and direct material sourcing, supplier relationships, and logistics operations
  • Demonstrated interest or coursework in project management methodologies (e.g., Agile, PMP frameworks, or equivalent)
  • Exposure to or curiosity about AI tools and their application in business process analysis and decision-making
  • Analytical mindset with the ability to synthesize data and translate findings into actionable recommendations
  • Strong written and verbal communication skills, with the ability to present ideas clearly to diverse audiences
  • Experience or academic grounding in change management principles and stakeholder engagement
  • Self-starter with the ability to manage multiple workstreams independently in a fast-paced, global environment
  • Collaborative team player who is comfortable working across time zones and organizational levels
  • Proficiency in Microsoft Office (Excel, PowerPoint, Word); familiarity with project tracking tools (e.g., Jira, Smartsheet, or similar) is a plus
Where You Belong

The SAP Business Network Customer Success Services (CSS) organization comprises over 600 SAP employees and partners located in more than 20 countries. As an intern, you will be embedded within two teams:

  • Trading Partner Services (TPS): Focused on onboarding, activating, and managing relationships with trading partners (suppliers and buyers) to ensure successful adoption of SAP Business Network for transacting on purchase orders, invoices, and related documents.
  • Transformation & Enablement Services (TES): Focused on driving transformation across the supplier enablement lifecycle through education, content development, process improvement, and scalable change management programs.

Together, these teams are at the heart of what makes SAP Business Network the world's largest business network-trusted by millions of companies to automate and streamline their supply chain and procurement operations.

Our Team Culture

Our team is globally minded and culturally diverse, bringing together perspectives from across the United States and around the world. While each team member owns their individual projects, remote collaboration is a cornerstone of how we operate day to day-we stay connected, aligned, and supportive of one another regardless of distance.

Flexibility is key: with team members spanning the East and West Coasts of the U.S. as well as multiple countries internationally, we expect and embrace adaptable working hours to ensure effective collaboration across time zones. We pride ourselves on maintaining a fast-paced, hardworking environment where high standards and accountability are part of our DNA-and we never forget to have fun along the way.

Follow @LifeatSAP on Instagram and don't miss anything about our experiences worldwide!

#LifeAtSAP

#SAPNextGen

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.  
We win with inclusion
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 15 - 62 (USD) USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.
Requisition ID: 447208  | Work Area: Administration  | Expected Travel: 0 - 10%  | Career Status: Student  | Employment Type: Limited Full Time   | Additional Locations:  #LI-Hybrid