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Sap Helpdesk Jobs (NOW HIRING)

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we ...

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we ...

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we ...

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we ...

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we ...

SAP PEO Architect

Newtown Square, PA · On-site

$78.75 - $106/hr

Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP's culture of ...

$62.25 - $85/hr

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we ...

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Sap Helpdesk information

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$12

$23

$33

How much do sap helpdesk jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for sap helpdesk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are some of the common challenges faced by SAP Helpdesk professionals, and how can they be managed effectively?

SAP Helpdesk professionals often handle a wide range of user issues, from login problems to complex process errors, which can be challenging due to the system's technical depth and frequent updates. Managing these challenges effectively involves staying up-to-date with SAP releases, maintaining clear documentation, and leveraging internal knowledge bases. Strong communication skills are essential for translating technical solutions into user-friendly guidance, and collaborating closely with other IT teams or SAP consultants ensures complex issues are resolved efficiently. Building expertise over time also enables helpdesk staff to anticipate recurring issues and proactively improve user support.

What are the key skills and qualifications needed to thrive as an SAP Helpdesk professional, and why are they important?

To thrive as an SAP Helpdesk professional, you need a strong understanding of SAP modules, troubleshooting skills, and typically a degree in information technology or related field. Familiarity with SAP GUI, ticketing systems like ServiceNow, and relevant SAP certifications are highly valuable. Excellent communication, patience, and problem-solving abilities are crucial for effectively assisting users and resolving issues. These skills ensure prompt, accurate support and foster user confidence, which is vital for maintaining business operations reliant on SAP systems.

What is a SAP Helpdesk?

A SAP Helpdesk is a support service that assists users with issues related to SAP software, which is widely used for enterprise resource planning (ERP). The helpdesk team provides technical support, troubleshooting, and guidance on using SAP applications, modules, and processes. Their goal is to resolve user problems efficiently and ensure smooth business operations by maintaining the functionality of SAP systems.

What is the difference between Sap Helpdesk vs SAP Support Analyst?

AspectSap HelpdeskSAP Support Analyst
CertificationsBasic SAP certifications, Helpdesk certificationsAdvanced SAP certifications, Support certifications
Work EnvironmentHelpdesk ticketing systems, user supportTechnical support, system analysis
Employer & IndustryIT support teams, SAP user organizationsIT departments, SAP consulting firms

While both roles involve supporting SAP users, Sap Helpdesk primarily handles user inquiries and ticket resolution, focusing on troubleshooting and user support. SAP Support Analysts often perform deeper technical analysis, system troubleshooting, and issue resolution at a more technical level. The Helpdesk role is more user-facing, whereas Support Analysts work on complex system issues, often requiring advanced SAP knowledge.

More about Sap Helpdesk jobs
Infographic showing various Sap Helpdesk job openings in the United States as of July 2026, with employment types broken down into 91% Full Time, 6% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.
SAP NS2 Application Security-Onsite - Chantilly, VA

SAP NS2 Application Security-Onsite - Chantilly, VA

SAP

Herndon, VA

Full-time

Re-posted yesterday


Job description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. 

 

SAP NS2 Application Security-Onsite - Chantilly, VA  

Must be able to obtain and maintain a clearance

SAP is the global market leader for business software and related services. SAP National Security Services Inc.® (SAP NS2®) is an independent U.S. subsidiary of SAP.  At SAP NS2, we leverage best-in-breed technologies engineered by SAP to protect the lives, assets and information of Americans.  We offer SAP solutions with specialized levels of security and support to meet the requirements of U.S. national security and critical infrastructure customers. 

Must be a U.S. Citizen with active TS/SCI clearance; NS2 does not offer Visa sponsorships for this role.  

All internals must have manager’s approval to transfer. 

The SAP Application Security Consultant candidate will be responsible for our security and controls in delivery and maintenance of solutions that meet our client’s complex needs.  Candidates should have knowledge or previous work experience in managing SAP applications in a cloud environment, understanding the complexities that come with cloud, and can effectively communicate cloud security design/architecture ideas to technical as well as non-technical client stakeholders.  This is a full-time position, and due to security requirements is on-site only.

Skills/Experience Requirements

  • 4-10 years' experience managing SAP application security for the client's SAP landscape, from development up to production.
  • Ability to design, configure, develop, and maintain SAP roles (composite and single) to align with business requirements.
  • Participate in role redesign projects during upgrades or business transformations.
  • Deep understanding of SAP authorization concepts catering to SAP S/4 HANA systems.
  • Experience in application security implementation and maintenance, to include minor enhancements as well as support pack/version upgrades.
  • Ability to effectively and efficiently troubleshoot security access issues, interacting with key functional/business stakeholders as necessary in order to resolve SAP Application Security errors/exceptions.
  • Keeps oneself constantly abreast of the latest advancements on SAP S/4 HANA, and other emerging security authorization concepts.
  • Knows the risks associated with application security vulnerabilities and proposes solutions to eliminate and/or mitigate those risks.
  • Understanding of SOX, SOD, and SAP IT General Computer Controls, how these compliance requirements impact security, and provide solutions to address them.
  • Support, develop, and enable junior team members.
  • Provide SAP security technical training to client counterparts, as needed.

Additional Requirements

  • BA/BS Degree is required. Ideally in Computer Science, Cyber Security, Information Security, Engineering, Information Technology.
  • Note: The job description is meant to be a guideline. It is not exhaustive, and we will expect the selected candidate to show flexibility and eagerness to undertake varied tasks and projects.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.  
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted annual combined range for this position is 131000-271600USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.
Requisition ID: 452245  | Work Area: Information Technology  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations:  #LI-Hybrid