Sales Operations Program Manager Jobs in Baltimore, MD

Tyto Athene is seeking a Program Manager for a Department of Defense Cyber Crime Center (DC3) Cyber Forensics Laboratory (CFL) opportunity supporting digital forensics, incident response, cyber investigations, and operational mission support activities.

Responsibilities:

• Manage scope, schedule, cost, technical execution, staffing performance, and operational activities supporting the DC3 Cyber Forensics Laboratory (CFL) mission.
• Provide overall program leadership for digital forensics, cyber incident response, intrusion analysis, malware analysis, evidence management, analytics, and mission support operations.
• Serve as the primary interface to Government leadership, including the Contracting Officer (CO), Contracting Officer’s Representative (COR), CFL Director, and senior mission stakeholders.
• Manage contractor personnel and subcontractors to ensure adherence to Tyto and Government quality standards, ISO/IEC 17025 accreditation requirements, and contractual performance objectives.
• Ensure timely, accurate, and compliant delivery of all contract deliverables, including Monthly Status Reports (MSRs), Program Management Plans (PMPs), Risk Management Plans (RMPs), metrics reporting, and operational briefings.
• Lead risk management activities including identification, mitigation planning, issue tracking, escalation management, and operational recovery planning.
• Oversee staffing, onboarding, retention, workforce development, and surge support activities within classified operational environments.
• Support continuous process improvement initiatives focused on operational efficiency, workflow optimization, automation, analytics, and FFP execution readiness.
• Manage program execution in accordance with DoD cybersecurity policies, RMF/STIG requirements, and classified operational handling procedures.
• Ensure compliance with chain-of-custody procedures, evidence handling standards, and forensic quality assurance processes supporting ANAB ISO/IEC 17025 accreditation.
• Provide operational oversight supporting forensic examination workflows, cyber investigative support, DFIR operations, and mission analytics activities.
• Coordinate with Government and contractor stakeholders to support transition-in, transition-out, staffing readiness, and operational continuity requirements.
• Develop and present executive-level briefings, dashboards, metrics, and program performance updates to Government leadership.
• Lead and mentor high-performing operational and technical teams aligned to the DC3 mission and Tyto corporate objectives.
• Manage contract financials, staffing forecasts, subcontractor performance, and operational execution to ensure mission success and contractual compliance.
• Occasional travel to Government and operational sites may be required.

Required:

• Bachelor’s Degree or equivalent experience.
• 8+ years of experience managing large Federal cyber, intelligence, DFIR, cybersecurity, or mission support programs.
• 3+ years of recent experience supporting DoD cyber operations, digital forensics, cyber investigations, incident response, or classified operational environments.
• Demonstrated experience managing programs supporting TS/SCI-cleared personnel and classified mission operations.
• Strong experience managing scope, schedules, staffing, contract financials, subcontractors, and operational performance metrics.
• Experience supporting ISO/IEC 17025 accredited environments, forensic operations, cybersecurity operations centers, or investigative mission support is highly desired.
• Exceptional leadership, communication, analytical, and organizational skills.
• Strong experience with Microsoft Office, Microsoft Project, collaboration tools, dashboards, and program management applications.
• Experience developing and managing Program Management Plans (PMPs), Risk Management Plans (RMPs), staffing plans, and operational reporting.
• PMP certification required.
• Ability to operate effectively in dynamic, mission-driven environments with changing priorities and operational tempo.

Desired:

• Master’s Degree.
• CISSP, Security+, GCFA, GCIH, GCFE, DFE, or related cybersecurity/forensics certifications.
• Experience supporting DC3, AFCYBER, USCYBERCOM, NSA, CISA, DoD law enforcement, or Intelligence Community missions.
• Experience supporting DFIR, malware analysis, cyber threat intelligence, or digital evidence management environments.
• Experience with analytics modernization, workflow automation, AI/ML-enabled cyber operations, or operational dashboarding.
• Agile certifications or operational transformation experience are a plus.

Clearance: 

• Top Secret/SCI Eligible Clearance Required.

Location:

• Hybrid support in the National Capital Region (NCR) with onsite support requirements based on operational and mission needs.

Compensation:

• Compensation is unique to each candidate and relative to the skills and experience they bring to the position. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range.

Benefits:

• Highlights of our benefits include Health/Dental/Vision, 401(k) match, Paid Time Off, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and parental leave.