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Sales Operations Manager Jobs in Rochester, MI (NOW HIRING)

West Marine

Operations Manager

Harrison Township, MI · On-site

Responsibilities include training and reinforcing sales techniques for store Crew Members, ensuring excellent customer service, providing thorough sales and product training, and meeting/exceeding ...

Renova One

Operations Manager

Troy, MI · On-site

$115K - $125K/yr

Renova One is seeking an Operations Manager to lead and grow our Michigan market with a strong ... and sales leadership responsibilities. Requirements RESPONSIBILITIES & DUTIES: * Lead daily ...

Reliance One

Operations Manager

Warren, MI

$160K/yr

Operations Manager Warren, Michigan Direct Hire Opportunity $160,000 Annual Salary Position Highlights * Direct hire opportunity * On-site position in Warren, MI * Competitive salary of $160,000

Imagen Dental Partners

Operations Manager

Auburn Hills, MI · On-site

$75 - $80/hr

As a growth-orientated Dental Operations Manager, you will be at the forefront of our mission to elevate patient care, streamline operations, and drive the success of the dental practice. What sets ...

Amazon

Operations Manager

Pontiac, MI

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Amazon

Operations Manager

Pontiac, MI · On-site

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Priority Waste

Operations Manager

Auburn Hills, MI · On-site

Job Purpose The Operations Manager is responsible for planning, organizing, and directing daily operations while ensuring safety, service quality, productivity, and employee engagement. This position ...

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Sales Operations Manager information

See Rochester, MI salary details

$33.6K

$91.4K

$134.8K

How much do sales operations manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for sales operations manager in Rochester, MI is $91,446.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,300.00 and $102,200.00 per year, depending on experience, location, and employer.

What is a sales operations manager?

Sales Operations Managers are professionals who oversee and optimize the processes, tools, and strategies that support a company's sales team. They analyze sales data, manage CRM systems, streamline workflows, and coordinate between different departments to ensure sales goals are met efficiently. Their role often includes forecasting, reporting, territory alignment, and training sales staff. By improving sales processes and removing obstacles, they help the sales team perform at its best.

What does a sales operations manager do?

A sales operations manager ensures that salespeople are operating at their optimal efficiency. Through the use of data and the latest technology, they help manage the sales staff with a focus on improving productivity. Job duties for a sales operations manager include evaluating Customer Relationship Management (CRM) data. This information allows them to provide meaningful sales content, manage lists of viable sales leads, and connect salespeople with the right customers. They may also create sales dashboards to allow sales managers to make the best business decisions.

What are the key skills and qualifications needed to thrive as a sales operations manager, and why are they important?

To thrive as a Sales Operations Manager, you need strong analytical abilities, process optimization skills, and a background in business or sales, often supported by a relevant degree. Proficiency with CRM platforms like Salesforce, data analysis tools such as Excel or Tableau, and sales automation systems is typically required. Exceptional communication, problem-solving, and leadership abilities help drive cross-functional collaboration and influence stakeholders. These skills ensure efficient sales processes, data-driven decision-making, and the achievement of revenue goals.

What are some common challenges faced by sales operations managers, and how can they be addressed?

Sales Operations Managers often encounter challenges such as aligning sales processes across teams, integrating new technologies, and maintaining accurate sales data. Addressing these issues requires strong communication skills, continuous training, and close collaboration with sales, marketing, and IT departments. Proactively standardizing procedures and utilizing CRM tools can help streamline workflows and improve data accuracy, ultimately boosting overall sales team efficiency.

What is the difference between Sales Operations Manager vs Sales Analyst?

AspectSales Operations ManagerSales Analyst
ResponsibilitiesOversees sales processes, strategy, and team coordinationAnalyzes sales data, generates reports, and provides insights
Required SkillsLeadership, strategic planning, CRM managementData analysis, Excel, reporting tools
Work EnvironmentManagement, cross-department collaborationData-focused, analytical tasks
Common CertificationsSalesforce certifications, management trainingData analysis certifications, Excel courses

The Sales Operations Manager focuses on managing sales processes and teams, while the Sales Analyst concentrates on analyzing sales data to inform decisions. Both roles require analytical skills, but the manager role involves leadership and strategic planning, making it suitable for those with management experience.

More about Sales Operations Manager jobs

What are the most commonly searched types of Sales Operations jobs in Rochester, MI?

The most popular types of Sales Operations jobs in Rochester, MI are:

What are popular job titles related to Sales Operations Manager jobs in Rochester, MI?

For Sales Operations Manager jobs in Rochester, MI, the most frequently searched job titles are:

What job categories do people searching Sales Operations Manager jobs in Rochester, MI look for?

The top searched job categories for Sales Operations Manager jobs in Rochester, MI are:

What cities near Rochester, MI are hiring for Sales Operations Manager jobs?

Cities near Rochester, MI with the most Sales Operations Manager job openings:

Sales Operations Manager jobs near you
Infographic showing various Sales Operations Manager job openings in Rochester, MI as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $91,446 per year, or $44 per hour.

Operations Manager

West Marine

Harrison Township, MI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago

Key responsibilities

  • Assist in achieving the sales goals of the business unit by supporting sales activities and customer interactions.

  • Oversee store operations, including inventory accuracy, pricing audits, merchandising resets, and compliance with policies and standards.

  • Lead and develop the store team to ensure excellent customer service and store performance.

West Marine rating

6.3

Company rating: 6.3 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

297th of 739 rated retailers

Job description

Job Summary
Under limited supervision, this role assists in achieving the sales goals of the business unit. Responsibilities include training and reinforcing sales techniques for store Crew Members, ensuring excellent customer service, providing thorough sales and product training, and meeting/exceeding the annual sales goal. Our mission is to serve Boaters effectively, guiding them to leave with the right products for their needs. Each customer interaction is an opportunity to exceed expectations and foster loyalty. West Marine is a Drug-Free Workplace and an Equal Opportunity Employer.
Supervisory Responsibilities
  • Lead and develop the team to ensure excellent store operations.
  • Actively greet and engage customers to meet their boating needs.
  • Prioritize and plan to drive results and achieve business goals.
  • Equip Crew Members to handle diverse transactions for seamless customer experiences.
  • Oversee operations in Hub locations as required.

Duties/Responsibilities
  • Ensure inventory accuracy through perpetual counts, cycle counts, and other related activities.
  • Oversee execution of price changes and pricing audits.
  • Assist in strategies to grow customer count, loyalty memberships, and store traffic.
  • Plan and execute merchandising resets and maintain Planogram (POG) integrity.
  • Initiate and enforce operational and personnel policies.
  • Ensure payroll is accurate and timely.
  • Verify compliance with Asset Protection standards.
  • Maintain a safe and clean store environment.
  • Ensure adherence to all legal requirements.
  • Ensure the store and staff exemplify our brand and service standards.
  • Maintain knowledge through company and industry-sponsored training.
  • Available to work nights, weekends, and holidays based on business needs.
  • Complete all open Omni orders by end of day.
  • Serve as "Manager on Duty" during assigned shifts.
  • Perform other job-related responsibilities as assigned.

Additional Responsibilities May Include
  • Provide product knowledge and suggest additional items/services to customers.
  • Drive customer experience to meet their needs and improve Net Promoter Score (NPS).
  • Drive store conversion and add-on sales, including Plus Plans.
  • Ensure staff and store reflect our brand's service excellence.

Required Skills/Abilities
  • Excellent verbal and written skills.
  • Strong customer service and sales capabilities.
  • Attention to detail and effective time management.
  • Strong analytical abilities.
  • Effective supervisory and leadership skills.
  • Ability to prioritize and delegate tasks.
  • Proficient in Microsoft Office Suite or related software.

Education and Experience
  • High school diploma or equivalent.
  • Two years of related experience preferred.

Physical Requirements
  • Continuous standing and walking throughout the retail space.
  • Ability to wear and communicate through a headset continuously.
  • Frequent climbing, bending, stooping, and twisting.
  • Occasionally operate equipment, including forklifts.
  • Must be able to lift up to 50 pounds to shoulder height unassisted frequently.

Other Requirements
  • Minimum age of 18 years old.

West Marine offers a wide range of benefits, which include medical/dental/vision, various voluntary benefits, 401k, and paid time off. To view eligibility and additional information on these benefits, along with starting pay ranges for select states, please visit our benefits page at www.embbenefits.com/wm-home/. Join us at West Marine and help us provide the best boating experience for our customers!
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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