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Sales Operations Director Jobs in Washington (NOW HIRING)

Janitza

Director of Operations

Ashburn, VA · On-site

Working closely with Sales, Engineering, Finance, Product Management, and Executive Leadership, the Director of Operations develops scalable processes, leverages data to drive decision-making, and ...

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Sales Operations Director information

See Washington salary details

$44.2K

$143.7K

$219.7K

How much do sales operations director jobs pay per year?

As of Sep 5, 2026, the average yearly pay for sales operations director in Washington is $143,660.00, according to ZipRecruiter salary data. Most workers in this role earn between $107,000.00 and $186,300.00 per year, depending on experience, location, and employer.

What does a sales operations director do?

A Sales Operations Director oversees and optimizes a company's sales processes, ensuring the sales team operates efficiently and meets business goals. They are responsible for developing strategies, managing sales analytics, implementing tools and technologies, and collaborating with other departments to streamline workflows. Additionally, they analyze sales data to identify trends, forecast sales, and recommend improvements to enhance productivity and revenue growth.

How does a sales operations director typically collaborate with sales, marketing, and finance teams to drive business growth?

A Sales Operations Director plays a central role in ensuring alignment between sales, marketing, and finance by facilitating effective communication and data sharing. They often coordinate sales forecasting, pipeline management, and performance analytics, providing actionable insights to all departments. This collaboration helps streamline processes, optimize revenue strategies, and ensure that sales goals are realistic and aligned with broader business objectives. Regular cross-functional meetings and shared reporting systems are common practices to maintain this alignment.

What are the key skills and qualifications needed to thrive as a sales operations director, and why are they important?

To thrive as a Sales Operations Director, you need a deep understanding of sales processes, data analysis, and business strategy, typically supported by a bachelor’s degree in business or a related field. Expertise with CRM platforms like Salesforce, sales analytics tools, and possibly certifications in project management or data analysis is highly valuable. Exceptional leadership, problem-solving, and communication skills help you drive alignment across teams and optimize sales performance. These skills and qualities are vital for ensuring efficient operations, informed decision-making, and sustained revenue growth.

What is the difference between Sales Operations Director vs Sales Manager?

AspectSales Operations DirectorSales Manager
ResponsibilitiesOversees sales processes, strategy, and analytics at a high level, aligning sales goals with company objectives.Manages sales team, sets targets, and directly oversees sales activities and client relationships.
Required CredentialsBachelor's degree, often an MBA, with experience in sales operations or analytics.Bachelor's degree, sales experience, and leadership skills.
Work EnvironmentStrategic, cross-departmental, often in an office setting.Field and office-based, direct interaction with sales teams and clients.
Industry UsageCommon in large organizations with complex sales processes.Widely used across industries for direct sales team management.

The Sales Operations Director focuses on strategic planning, analytics, and process optimization, while the Sales Manager handles day-to-day sales activities and team management. Both roles require sales experience, but the Director operates at a higher, more strategic level.

What are the most commonly searched types of Sales Operations jobs in Washington?

The most popular types of Sales Operations jobs in Washington are:

What are popular job titles related to Sales Operations Director jobs in Washington?

For Sales Operations Director jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Sales Operations Director jobs in Washington look for?

The top searched job categories for Sales Operations Director jobs in Washington are:

What cities in Washington are hiring for Sales Operations Director jobs?

Cities in Washington with the most Sales Operations Director job openings:

Sales Operations Director jobs near you
Infographic showing various Sales Operations Director job openings in Washington as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $143,660 per year, or $69.1 per hour.

Global Process Owner - Sales and Operations Planning

Ciena

Hanover, MD • On-site

$169K - $240K/yr

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Key responsibilities

  • Own, design, and govern the global end-to-end Sales and Operations Planning process.

  • Establish and enforce global process governance, including roles, responsibilities, and decision rights.

  • Define, track, and report key performance indicators to measure S&OP effectiveness, decision quality, and business outcomes.

Job description

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact.

Ciena is seeking an exceptional and visionary Global Process Owner for the Sales and Operations Planning (S&OP - Forecast to Build) business process. This critical leadership role sits within the Enterprise Transformation Office and is responsible for transforming S&OP into a core, cross-functional, and executive-led business management process. The role blends strategic leadership, deep subject matter expertise, and a passion for technology-enabled, data-driven transformation to support accurate decision-making, operational agility, and long-term business growth.

How you will make an impact:

  • Own, design, and govern the global end-to-end Sales and Operations Planning process, defining a scalable, flexible, and future-ready operating model

  • Establish and enforce global process governance, including roles, responsibilities, and decision rights, to ensure consistent execution and accountability

  • Define, track, and report key performance indicators that measure S&OP effectiveness, decision quality, and business outcomes

  • Lead digital transformation initiatives by partnering with technology teams to implement and optimize advanced planning platforms aligned to the future-state process

  • Champion automation and artificial intelligence and machine learning capabilities to enhance forecasting accuracy, scenario planning, and capacity and constraint modeling

  • Develop and manage a continuous improvement roadmap to advance S&OP maturity using best-in-class methodologies and emerging technologies

  • Drive cross-functional alignment and adoption by serving as the subject matter expert and trusted advisor across Sales, Finance, Operations, and regional leadership

The must haves:

  • 10+ years of progressive experience in supply chain, operations, or planning roles, including seven or more years leading formal global Sales and Operations Planning processes

  • Proven experience as a global or enterprise business process owner for a major end-to-end planning or operations process

  • Deep expertise with advanced planning systems such as Kinaxis, SAP Integrated Business Planning, Anaplan, or Oracle, within complex enterprise resource planning environments

  • Demonstrated ability to influence and partner effectively with senior executives across Sales, Finance, Operations, and Technology functions

  • Bachelor's degree in Supply Chain Management, Engineering, Business Administration, or a related field

Nice to haves:

  • Experience applying artificial intelligence or machine learning to forecasting, inventory optimization, scenario planning, or supply chain risk modeling

  • Master of Business Administration or other relevant master's degree

  • Experience working in a publicly traded, high-growth technology environment

  • Professional certifications such as Certified in Planning and Inventory Management or Certified Supply Chain Professional

Pay Range

The annual pay range for this position is USD $169,400- $240,000

#LI-SG

Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.

Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.
At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is anEqual Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

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