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Entry Level Technical Support Analyst Remote Jobs in Washington

Media Trust

Operational Support Analyst

Mclean, VA · Remote

This role requires technical curiosity, precision, and a service-oriented mindset. You will serve ... This is a remote role based out of our McLean, VA headquarters. Occasional early evening or weekend ...

Cellebrite

Technical Support Engineer

Morristown, NJ · On-site +1

... analyze and share digital evidence in legally sanctioned investigations while preserving data ... Cellebrite is looking for a Technical Customer Support Engineer based remotely working in the ...

Cellebrite

Technical Support Engineer

Tysons, VA · On-site +1

... analyze and share digital evidence in legally sanctioned investigations while preserving data ... Cellebrite is looking for a Technical Customer Support Engineer based remotely working in the ...

KBR

Remote Sensing Requirements Analyst

Washington, DC · On-site +1

Remote Sensing Requirements Analyst BELONG. CONNECT. GROW. with KBR. Around here, we define the ... Experience supporting technical projects, research efforts, or government programs (internship or ...

CGI Inc.

Remote Support Technician, Journeyman

Arlington, VA · On-site +1

$43K - $54K/yr

The Remote Support Technician provides technical assistance to users from a remote location ... Ability to analyze issues, identify root causes, and implement effective solutions. • Self ...

ihs

Academic Research Analyst (Remote)

Arlington, VA · On-site +1

Job Summary The Academic Research Analyst supports organizational decision-making by analyzing and ... to non-technical audiences. * Ability to manage multiple requests, prioritize work, and meet ...

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Entry Level Technical Support Analyst Remote information

What is the difference between Entry Level Technical Support Analyst Remote vs Help Desk Technician?

AspectEntry Level Technical Support Analyst RemoteHelp Desk Technician
CertificationsBasic certifications like CompTIA A+ often preferredSimilar certifications, often the same
Work EnvironmentRemote, home-based support for technical issuesTypically on-site or remote, assisting end-users
Industry UsageCommon in IT, tech companies, and support servicesWidespread across various industries including healthcare, education, and corporate
Job FocusDiagnosing and resolving technical problems remotelyProviding technical assistance and troubleshooting

Both roles involve technical troubleshooting and may require similar certifications. The main difference is that Entry Level Technical Support Analysts often work remotely and focus on diagnosing issues remotely, while Help Desk Technicians may work on-site or remotely, providing direct support to end-users. Understanding these distinctions can help job seekers target the right position based on their skills and preferences.

What are the most commonly searched types of Technical Support Analyst Remote jobs in Washington? The most popular types of Technical Support Analyst Remote jobs in Washington are:
What are popular job titles related to Entry Level Technical Support Analyst Remote jobs in Washington? For Entry Level Technical Support Analyst Remote jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Entry Level Technical Support Analyst Remote jobs in Washington look for? The top searched job categories for Entry Level Technical Support Analyst Remote jobs in Washington are:
What cities in Washington are hiring for Entry Level Technical Support Analyst Remote jobs? Cities in Washington with the most Entry Level Technical Support Analyst Remote job openings:
Entry Level Technical Support Analyst Remote jobs near you
Infographic showing various Entry Level Technical Support Analyst Remote job openings in Washington as of June 2026, with employment types broken down into 96% Full Time, 2% Part Time, and 2% Contract. Highlights an 48% Physical, 3% Hybrid, and 49% Remote job distribution.
Lead Senior Technical Analyst (Remote Opportunity)

Lead Senior Technical Analyst (Remote Opportunity)

VetsEZ

Washington, DC • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Job description

VetsEZ is seeking a Lead Senior Technical Analyst for its Platform Alerting, Analytics & Reporting Team. This role will lead a team of analysts responsible for delivering alerting, analytics, and reporting services, and requires hands-on experience with large-scale integration service bus platforms composed of numerous legacy source applications and databases, as well as multiple integration servers.

The candidate must reside within the continental US and the role is 100% remote.

Responsibilities:

  • For a large healthcare platform of 150 Intersystems IRIS servers which integrates clinical data sourced in 130 legacy source databases:
  • Reverse engineer and document complex enterprise service bus workflows interfaced via HL7, webservices or SFTP interfaces.
  • Define requirements for ETL (extract, transform, and load) service processes and support deployment, testing & adminstration for a variety of sources including on-premisis and cloud-hosted repositories.
  • Troubleshoot and analyze root cause of error conditions in complex enterprise service bus workflows.
  • Research and define technical requirements:
  • Monitored Intersystems IRIS methods/events/conditions, alert rules, alert thresholds and alert notification content.
  • Automated ETL and analytic functions using Python or other VA authorized languages.
  • Maintain a reference library of platform metrics, server resources and applications.
  • Provide statistical analysis of platform's integrations, message traffic, processing performance, fault conditions, server configurations, server resources and network conditions.
  • Oversee weekly/monthly reporting of infrastructure and application metrics.
  • Provide analysis for Tier 3 support of the HealthShare Application and related technologies.
  • Serve as an internal subject matter expert regarding: Intersystems IRIS platform monitoring/alerting, infrastructure/rules, and event/alert/logging functionality.

Requirements:

  • Bachelor's degree in engineering or Technical related discipline.
  • Working experience with IRIS code, IRIS integration platform components and IRIS message processing workflows for large integration platforms.
  • Minimum of 2-3 years of professional experience in information technology under contract with the Veterans Administration or other Federal Government agency.
  • Requires working understanding of InterSystems Cache, IRIS, or HealthShare including integrations, productions, namespaces, business hosts, adaptors, ECP and admin tools (server logs, Management Portal, Terminal).
  • Experience with technical analysis and documentation of monitoring and alerting solutions for monitoring platforms comparable to Splunk, DeepSee, Dynatrace or CloudWatch
  • Experience with Unix, Apache, AWS, Agile/SAFe, DevOps.
  • Experience with Amazon Web Services (AWS).
  • Knowledge and understanding of one or more different agile methodologies, including SAFe.
  • Experience with Python: ETL and/or data science a plus.
  • Experience with Apache, especially Apache deployed on an IRIS platform a plus
  • Experience automating infrastructure, testing, or deployments of a web-based applications with tools like Jenkins, Ansible, Ansible Python Scripting a plus
  • Ability to obtain/retain a government clearance, minimum: Public Trust.

Benefits:

  • Medical, Dental, and Vision insurance
  • 401(k) with Employer Match
  • PTO and Federal Holidays
  • Corporate-provided Laptop
  • Training and Professional Development Opportunities
  • Fully Remote Role

Note: Selected candidates will be required to complete fingerprinting at a government facility and undergo a background check as part of the hiring process.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

Please note: Sponsorship is not available for this position

Employment Type: FULL_TIME

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