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Sales Operations Director Jobs in Ohio (NOW HIRING)

Gallagher

Sales Operations Leader

Cleveland, OH

$147K/yr

... direct support to producers and leadership while helping to foster a highly engaged, high ... operations. Preferred: * Experience within insurance brokerage, professional services, or a sales ...

TT Electronics plc

Sales Operations Manager

Perry, OH · On-site

Work collaboratively with the Strategic Growth Director on NPI and growth opportunities * Assist ... Conduct momentum forecasting to anticipate sales trends and support demand planning decisions.

TT Electronics plc

Sales Operations Manager

Perry, OH · On-site

Work collaboratively with the Strategic Growth Director on NPI and growth opportunities * Assist ... Conduct momentum forecasting to anticipate sales trends and support demand planning decisions.

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Sales Operations Director information

What does a sales operations director do?

A Sales Operations Director oversees and optimizes a company's sales processes, ensuring the sales team operates efficiently and meets business goals. They are responsible for developing strategies, managing sales analytics, implementing tools and technologies, and collaborating with other departments to streamline workflows. Additionally, they analyze sales data to identify trends, forecast sales, and recommend improvements to enhance productivity and revenue growth.

How does a sales operations director typically collaborate with sales, marketing, and finance teams to drive business growth?

A Sales Operations Director plays a central role in ensuring alignment between sales, marketing, and finance by facilitating effective communication and data sharing. They often coordinate sales forecasting, pipeline management, and performance analytics, providing actionable insights to all departments. This collaboration helps streamline processes, optimize revenue strategies, and ensure that sales goals are realistic and aligned with broader business objectives. Regular cross-functional meetings and shared reporting systems are common practices to maintain this alignment.

What are the key skills and qualifications needed to thrive as a sales operations director, and why are they important?

To thrive as a Sales Operations Director, you need a deep understanding of sales processes, data analysis, and business strategy, typically supported by a bachelor’s degree in business or a related field. Expertise with CRM platforms like Salesforce, sales analytics tools, and possibly certifications in project management or data analysis is highly valuable. Exceptional leadership, problem-solving, and communication skills help you drive alignment across teams and optimize sales performance. These skills and qualities are vital for ensuring efficient operations, informed decision-making, and sustained revenue growth.

What is the difference between Sales Operations Director vs Sales Manager?

AspectSales Operations DirectorSales Manager
ResponsibilitiesOversees sales processes, strategy, and analytics at a high level, aligning sales goals with company objectives.Manages sales team, sets targets, and directly oversees sales activities and client relationships.
Required CredentialsBachelor's degree, often an MBA, with experience in sales operations or analytics.Bachelor's degree, sales experience, and leadership skills.
Work EnvironmentStrategic, cross-departmental, often in an office setting.Field and office-based, direct interaction with sales teams and clients.
Industry UsageCommon in large organizations with complex sales processes.Widely used across industries for direct sales team management.

The Sales Operations Director focuses on strategic planning, analytics, and process optimization, while the Sales Manager handles day-to-day sales activities and team management. Both roles require sales experience, but the Director operates at a higher, more strategic level.

What are the most commonly searched types of Sales Operations jobs in Ohio?

The most popular types of Sales Operations jobs in Ohio are:

What are popular job titles related to Sales Operations Director jobs in Ohio?

For Sales Operations Director jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Sales Operations Director jobs in Ohio look for?

The top searched job categories for Sales Operations Director jobs in Ohio are:

What cities in Ohio are hiring for Sales Operations Director jobs?

Cities in Ohio with the most Sales Operations Director job openings:

Sales Operations Director jobs near you
Infographic showing various Sales Operations Director job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 9% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Sales Operations Leader

Gallagher

Cleveland, OH

$147K/yr

Full-time

Posted 24 days ago

Arthur J. Gallagher & Co. rating

7.6

Company rating: 7.6 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

213th of 311 rated insurance

Job description

Introduction
At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.
 

Overview
We are seeking a motivated, self-driven Sales Operations Leader to play a pivotal role in strengthening our Michigan/Ohio Branch culture while supporting tactical marketing efforts and sales pipeline management. This opportunity is ideal for a creative, detail-oriented professional who thrives in a dynamic environment, values cross-functional collaboration, and brings innovative ideas to both internal iniatives and external marketing efforts. 

This role sits at the intersection of sales growth, marketing execution, and culture development, providing direct support to producers and leadership while helping to foster a highly engaged, high-performing culture. The ideal candidate enjoys building relationships, supporting revenue-generating initiatives, creating impactful communications, and bringing people together around a shared vision.


How you'll make an impact
Sales Support & Business Development (50%)
  • Support producers, sales leaders, and growth initiatives throughout the Michigan and Ohio Branch.
  • Assist with pipeline management, CRM administration, opportunity tracking, and reporting.
  • Coordinate business development campaigns, prospecting initiatives, and lead-generation efforts.
  • Collaborates with Area President and Market Leaders to manage branch sales meetings, producer communications, and growth programs.
  • Analyze pipelines and campaign performance and provide actionable insights.
  • Partner with leadership to promote best practices, collaboration, and accountability across sales teams.
  • Support strategic initiatives that drive organic growth and client retention.
Marketing & Creative Excellence (25%)
  • Design impactful presentations, sales materials, proposals, and marketing collateral.
  • Create content for internal communications, events, social media, and marketing campaigns.
  • Support regional branding initiatives and ensure consistency across all communications.
  • Bring creativity and visual storytelling to client and internal presentations.
  • Promote team successes, business wins, and growth initiatives through engaging communications.
  • Coordinate marketing campaigns and measure performance to improve future results.
Culture & Employee Engagement (25%)
  • Partner with leadership to strengthen a high-performance sales culture.
  • Coordinate employee recognition, engagement, wellness, and team-building programs.
  • Support branch events, town halls, celebrations, and culture campaigns.
  • Help foster collaboration, communication, and employee connection across the region.
  • Collect feedback and track engagement metrics to improve employee experience initiatives.
  • Support recruitment branding and activities that reinforce organizational values and culture.

About You

Required:

  • A/BS degree plus 5 plus years experience developing and executing Sales development and reinforcement strategies or HS Diploma/equivalent plus 9 plus years experience developing and delivering Sales Training and reinforcement strategies.
  • 5 plus years experience in sales, sales management or sales consulting with a proven track record for retaining existing clients as well as new business origination.
  • Proven experience utilizing Microsoft 365 Copilot in a professional environment to streamline workflows, improve productivity, and support business operations.
     

Preferred:

  • Experience within insurance brokerage, professional services, or a sales-driven organization.
  • Knowledge of Salesforce, HubSpot, or similar CRM systems.
  • Event planning and project management experience.
  • Graphic design, content creation, or video production skills.
  • Passion for employee experience, organizational culture, and sales excellence.

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

  • Competitive compensation
  • Comprehensive benefits programs designed to support your well-being 
  • Career development opportunities and ongoing learning 
  • A collaborative, people-first culture with accessible leadership 
  • The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Qualifications:

Required:

  • A/BS degree plus 5 plus years experience developing and executing Sales development and reinforcement strategies or HS Diploma/equivalent plus 9 plus years experience developing and delivering Sales Training and reinforcement strategies.
  • 5 plus years experience in sales, sales management or sales consulting with a proven track record for retaining existing clients as well as new business origination.
  • Proven experience utilizing Microsoft 365 Copilot in a professional environment to streamline workflows, improve productivity, and support business operations.
     

Preferred:

  • Experience within insurance brokerage, professional services, or a sales-driven organization.
  • Knowledge of Salesforce, HubSpot, or similar CRM systems.
  • Event planning and project management experience.
  • Graphic design, content creation, or video production skills.
  • Passion for employee experience, organizational culture, and sales excellence.
Education:UNAVAILABLEEmployment Type: FULL_TIME

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