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Sales Associate Jobs in Springfield, MA (NOW HIRING)

The Paradies Shops

Sales Associate $17.50

Windsor Locks, CT

$13.75 - $18.50/hr

Sales Associate - Platform EMPLOYMENT CLASSIFICATION: Non-Exempt POSITION REPORTS TO: DEPARTMENT: Sales Associate POSITION DESCRIPTION SUMMARY A Sales Associate is responsible for daily execution of ...

BoxLunch & Hot Topic

Sales Associate

Hartford, CT · On-site

$16.95 - $17.45/hr

We're on the search for a Sales Associate that will help lead our civic minded, pop culture driven brand. As a BoxLunch Sales Associate, you'll be a huge part of our success by providing the best ...

BoxLunch & Hot Topic

Sales Associate

Holyoke, MA

$15 - $15.50/hr

We're on the search for a Sales Associate that will help lead our civic minded, pop culture driven brand. As a BoxLunch Sales Associate, you'll be a huge part of our success by providing the best ...

BoxLunch & Hot Topic

Sales Associate

Manchester, CT

$16.95 - $17.45/hr

We're on the search for a Sales Associate that will help lead our civic minded, pop culture driven brand. As a BoxLunch Sales Associate, you'll be a huge part of our success by providing the best ...

BoxLunch & Hot Topic

Sales Associate

Manchester, CT · On-site

$16.95 - $17.45/hr

We're on the search for a Sales Associate that will help lead our civic minded, pop culture driven brand. As a BoxLunch Sales Associate, you'll be a huge part of our success by providing the best ...

Paradies Lagardere

Sales Associate $17.50

Windsor Locks, CT · On-site

$13.75 - $18.50/hr

Sales Associate - Platform EMPLOYMENT CLASSIFICATION: Non-Exempt POSITION REPORTS TO: DEPARTMENT: Sales Associate POSITION DESCRIPTION SUMMARY A Sales Associate is responsible for daily execution of ...

Express & Bonobos

Sales Associate

Holyoke, MA

$13.75 - $18.75/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our retail customers while assisting with additional tasks such as stocking, cleaning, folding merchandise ...

BoxLunch & Hot Topic

Sales Associate

Holyoke, MA · On-site

$15 - $15.50/hr

We're on the search for a Sales Associate that will help lead our civic minded, pop culture driven brand. As a BoxLunch Sales Associate, you'll be a huge part of our success by providing the best ...

BoxLunch & Hot Topic

Sales Associate

West Hartford, CT

$16.95 - $17.45/hr

We're on the search for a Sales Associate that will help lead our civic minded, pop culture driven brand. As a BoxLunch Sales Associate, you'll be a huge part of our success by providing the best ...

Express

Sales Associate

Holyoke, MA

$13.75 - $18.75/hr

Store Name Holyoke Mall Responsibilities Express is seeking a Retail Sales Associate to join our team The Sales Associate is responsible for providing a great in-store shopping experience for our ...

Express

Sales Associate

Holyoke, MA · On-site

$13.75 - $18.75/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our retail customers while assisting with additional tasks such as stocking, cleaning, folding merchandise ...

DSI

Sales Associate - Training Provided

Simsbury, CT · On-site

$60K/yr

Retail Sales Associate Responsibilities As a Retail Sales Associate, you will work inside a high-traffic retail partner location representing AT&T products and services. This is an inside retail ...

DSI

Sales Associate - Training Provided

Simsbury, CT · On-site

$60K/yr

Retail Sales Associate Responsibilities As a Retail Sales Associate, you will work inside a high-traffic retail partner location representing AT&T products and services. This is an inside retail ...

DSI

Sales Associate - Training Provided

Simsbury, CT

$60K/yr

Retail Sales Associate Responsibilities As a Retail Sales Associate, you will work inside a high-traffic retail partner location representing AT&T products and services. This is an inside retail ...

DSI

Sales Associate - Training Provided

Holyoke, MA · On-site

$60K/yr

Retail Sales Associate Responsibilities As a Retail Sales Associate, you will work inside a high-traffic retail partner location representing AT&T products and services. This is an inside retail ...

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All JobsSales Associate JobsSales Associate Jobs in Springfield, MA

Sales Associate information

See Springfield, MA salary details

$8

$17

$32

How much do sales associate jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for sales associate in Springfield, MA is $17.56, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $18.27 per hour, depending on experience, location, and employer.

What is a sales associate?

Sales Associates are retail professionals responsible for assisting customers, providing product information, and facilitating sales transactions in stores or other sales environments. They help customers find products, answer questions, and ensure a positive shopping experience. Sales Associates may also handle inventory, restock shelves, and process payments. Their goal is to meet sales targets while delivering excellent customer service. This role is essential in creating a welcoming atmosphere and fostering customer loyalty.

What are the key skills and qualifications needed to thrive as a sales associate, and why are they important?

To thrive as a Sales Associate, you need strong product knowledge, customer service abilities, and basic math skills, typically supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and sometimes CRM tools is common. Outstanding communication, active listening, and a friendly, persuasive demeanor are valuable soft skills in this role. These skills are crucial for building customer relationships, meeting sales goals, and ensuring a positive shopping experience.

What do sales associates do?

Sales associates work in the retail industry. They often greet customers as they enter the store and assist the customer in finding what they need. A sales associate is responsible for walking customers through the entire buying process and ensuring the customer leaves satisfied. Customers rely on sales associates for information on the store’s inventory, in-store item location, and accurate pricing. Sales associates are also responsible for keeping the store neat and tidy; they process returns, reshelve items, and perform light cleaning. Depending on their shift, they may be the one to open or lock up the shop.

What challenges do sales associates face when meeting sales targets, and how can they overcome them?

Sales Associates often encounter challenges such as handling customer objections, managing slow foot traffic, and keeping up with evolving product knowledge. To overcome these, it's helpful to actively listen to customers, ask open-ended questions, and demonstrate a thorough understanding of the products. Regularly participating in training sessions and collaborating with teammates for best practices can also boost confidence and effectiveness. Staying adaptable and maintaining a positive attitude are key to consistently achieving sales goals.

What is the difference between Sales Associate vs Customer Service Representative?

AspectSales AssociateCustomer Service Representative
Required CredentialsHigh school diploma; sales training often providedHigh school diploma; customer service training
Work EnvironmentRetail stores, showrooms, mallsCall centers, retail, service desks
Employer & Industry UsageRetail, wholesale, hospitalityRetail, telecom, banking, hospitality
Common Search & Comparison IntentSales skills, commission structureCustomer interaction, problem-solving

While both roles involve direct interaction with customers, Sales Associates focus on promoting and selling products, often earning commissions. Customer Service Representatives primarily handle inquiries, resolve issues, and support customer satisfaction. Understanding these differences helps job seekers find the right role based on their skills and career goals.

More about Sales Associate jobs

What are the most commonly searched types of Sales jobs in Springfield, MA?

The most popular types of Sales jobs in Springfield, MA are:

What are popular job titles related to Sales Associate jobs in Springfield, MA?

For Sales Associate jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Sales Associate jobs in Springfield, MA look for?

The top searched job categories for Sales Associate jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Sales Associate jobs?

Cities near Springfield, MA with the most Sales Associate job openings:

Sales Associate jobs near you
Infographic showing various Sales Associate job openings in Springfield, MA as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 76% Physical, 1% Hybrid, and 23% Remote job distribution, with an average salary of $36,438 per year, or $17.5 per hour.

Sales Associate $17.50

Windsor Locks, CT

The Paradies Shops
Stationery and Gift Stores • 1 - 5K employees
Learn more about The Paradies Shopsexternal

$13.75 - $18.50/hr

Full-time

Re-posted 4 days ago

Job description

POSITION DESCRIPTION 

POSITION TITLE: Sales Associate - Platform  

EMPLOYMENT CLASSIFICATION:  Non-Exempt

POSITION REPORTS TO:   

DEPARTMENT: Sales Associate  

POSITION DESCRIPTION SUMMARY

A Sales Associate is responsible for daily execution of the Mission Statement, which includes providing First Class Service to both internal and external customers. The Sales Associate may perform tasks on the sales floor or in a support environment. This position ensures a positive customer shopping experience in a well-maintained and friendly environment. 

POSITION REQUIREMENTS: 

  • Demonstrate selling experience in a fast paced, service-oriented retail setting 
  • Demonstrated ability to Greet, Sell and Thank the customer 
  • Put the customer first at all times 
  • Provide memorable, highly personalized customer service through needs analyses and product recommendations. 
  • Offer customers promotional products and services 
  • Be able to resolve customer service issues and escalate as required 
  • Create and maintain good working relationships with fellow associates 
  • Maintain store appearance with respect to visual merchandising, housekeeping, and maintenance standards 
  • Efficiently and accurately conduct customer transactions on our POS 
  • Efficiently and accurately conduct receiving, cycle counts, product returns and transfer transactions, etc. on our handheld 
  • Efficiently and accurately complete any required process controls (paperwork, etc.) 
  • Follow company policies and procedures and maintain a safe working environment 
  • Understands and complies with Cash Handling and Loss Prevention Standard Operating Procedures 

POSITION QUALIFICATIONS: 

  • High school diploma or equivalency required 
  • Minimum one year of retail or customer service experience preferred 
  • Ability to work various shifts in a 7/365 team orientated environment 
  • Excellent customer service skills and an ability to communicate effectively using the English language 
  • Self-starter able to prioritize and handle various tasks simultaneously 
  • Ability to adapt to changing priorities and unexpected situations 
  • Proficiency required in reading, writing, and mathematics 
  • Ability to pass the Federal Criminal History Records Check, Paradies Background Check, and the applicable FAA requirements Department of Transportation requirements 
  • Computer work, heavy lifting (40 lbs.), long standing periods, climbing lifting, bending, nights or weekend work, based in a store or group of stores; early morning, evening and weekend work and holiday 

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