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Saas Tech Jobs (NOW HIRING)

Client Success - Saas/Tech

New York, NY · On-site

$90K - $125K/yr

Client Success Manager (Tech & SaaS) Agency: TechStaffers (Recruiting for various high-growth Technology companies) Location: New York, NY (In-Person / On-site) Salary: $90,000 - $125,000 + Equity ...

Client Success - Saas/Tech

Carteret, NJ · On-site

$90K - $120K/yr

Client Success Manager (Tech & SaaS)Agency: TechStaffers (Recruiting for various high-growth Technology companies)Location: New York, NY (In-Person / On-site)Salary: $90,000 - $125,000 + Equity ...

Client Success - Saas/Tech

Carteret, NJ · On-site

$90K - $120K/yr

Client Success Manager (Tech & SaaS) Agency: TechStaffers (Recruiting for various high-growth Technology companies) Location: New York, NY (In-Person / On-site) Salary: $90,000 - $125,000 + Equity ...

We built the tech ourselves, and our platform delivers secure, transparent, fast, and accurate ... As the Marketing Manager for Xplor's Laundry SaaS business unit, you will be responsible for ...

We built the tech ourselves, and our platform delivers secure, transparent, fast, and accurate ... As the Marketing Manager for Xplor's Laundry SaaS business unit, you will be responsible for ...

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Saas Tech information

What is SaaS tech?

SaaS tech, or Software as a Service technology, refers to cloud-based software solutions that are accessed online rather than installed locally on computers. Companies use SaaS applications for a variety of business functions, such as email, customer relationship management (CRM), and collaboration tools. SaaS providers handle maintenance, updates, and security, allowing organizations to focus on using the software without worrying about infrastructure. This model typically operates on a subscription basis, making it cost-effective and scalable for businesses of all sizes.

What are the key skills and qualifications needed to thrive as a SaaS tech?

To thrive as a SaaS Technician, you need a solid background in cloud computing, software troubleshooting, and IT support, often supported by a degree in computer science or a related field. Familiarity with SaaS platforms, ticketing systems, CRM tools, and relevant certifications like CompTIA or AWS Certified Solutions Architect is highly valuable. Strong problem-solving abilities, customer service orientation, and effective communication skills distinguish top performers in this role. These competencies ensure smooth service delivery, efficient issue resolution, and high customer satisfaction in dynamic SaaS environments.

What are some common challenges faced by professionals working in SaaS tech roles, and how can they be addressed?

Professionals in SaaS tech roles often face challenges such as rapidly changing technology stacks, balancing customer feature requests with product stability, and ensuring seamless software updates without disrupting client operations. Adapting to these challenges requires continuous learning, strong collaboration with both product and support teams, and efficient use of agile methodologies. Building effective communication skills and staying updated on industry best practices can help SaaS tech professionals manage these demands successfully.
More about Saas Tech jobs

What cities are hiring for Saas Tech jobs?

Cities with the most Saas Tech job openings:

What states have the most Saas Tech jobs?

States with the most job openings for Saas Tech jobs include:

Infographic showing various Saas Tech job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 72% Full Time, 12% Part Time, 13% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Client Success - Saas/Tech

Vivo HealthStaff

New York, NY • On-site

$90K - $125K/yr

Full-time

Re-posted 8 days ago


Job description

Client Success Manager (Tech & SaaS)

Agency: TechStaffers (Recruiting for various high-growth Technology companies)

Location: New York, NY (In-Person / On-site)

Salary: $90,000 – $125,000 + Equity/Benefits

The Opportunity

TechStaffers is partnering with a portfolio of New York's most innovative technology companies to scale their Client Success teams. We are looking for operationally-minded CSMs who want to be at the center of the "tech-to-client" relationship.

In these roles, you are more than a relationship manager; you are a product advocate and a technical problem solver. You will work within early-stage and mid-market tech environments (SaaS, Fintech, AI) where you will own the end-to-end client lifecycle and directly influence the product roadmap through user insights.

What You'll Do
  • Onboarding & Implementation: Act as the technical lead for new clients, ensuring a seamless setup process and rapid time-to-value on the platform.

  • Operational Excellence: Manage high-stakes workflows-such as data migrations, account configurations, and complex third-party integrations-with 100% accuracy.

  • Frontline Advocacy: Be the primary technical touchpoint for a dedicated set of accounts, managing queries via email, Slack, and ticketing systems while maintaining strict SLAs.

  • Product Feedback Loop: Collaborate closely with Engineering and Product teams to translate client pain points into actionable feature requests and product improvements.

  • SME Status: Become a subject matter expert in the product's ecosystem, helping non-technical founders or stakeholders understand complex technical requirements.

About You
  • Tech-Forward: You are genuinely curious about how software works. You don't just report bugs; you try to understand why they happened.

  • Hyper-Organized: You thrive in the "organized chaos" of a startup. You can juggle dozens of active tickets and long-term projects without missing a deadline.

  • Resilient & Empathetic: You can lead a client through high-pressure situations with a calm, solutions-oriented demeanor.

  • Agile: You are comfortable making judgment calls in ambiguous situations and can pivot quickly as the product evolves.

Qualifications
  • Experience: 2–4 years in customer success, technical support, or project management within a B2B tech or SaaS environment.

  • Technical Literacy: Proficient with modern tech stacks (e.g., Salesforce/HubSpot, Zendesk, Pylon, Slack, and project management tools like Notion or Jira).

  • Communication: Elite written and verbal skills, with the ability to explain technical concepts to non-technical audiences.

  • Location: Based in or willing to relocate to New York City for full-time, in-person work.


Vivo HealthStaff logo

About Vivo HealthStaff

Sourced by ZipRecruiter

Vivo HealthStaff provides permanent recruitment services for both clinical and administrative positions in the healthcare sector. Over the past 2 years, our clients have seen a 98% retention rate with Vivo HealthStaff placements.

Industry

Health care and social assistance

Company size

11 - 50 Employees

Headquarters location

Dublin, CA, US

Year founded

2016

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