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Saas Implementation Remote Jobs in Raleigh, NC (NOW HIRING)

Tucows Inc.

Senior Database Engineer

Raleigh, NC · Remote

$130K - $155K/yr

Wavelo is a SaaS business on a mission to make telecoms a breeze. We provide flexible software that ... This role is a remote position open to applicants based in Canada and USA. What You'll Do ...

Infojini Inc

Project Manager

Raleigh, NC · Remote

Serve as a liaison, implementation manager and advisor between SHP and SAS on a large SAS program ... Experience working with remote resources *Experience with SaaS and hosted software solutions

Canals

Director of Revenue Operations

Raleigh, NC · Remote

Implement scalable pipeline governance and stage definitions * Drive cross-functional alignment ... Typically, 5-10+ years in RevOps / Sales Ops at high-growth B2B SaaS companies * Track record of ...

SoftPro

UI / UX Designer

Raleigh, NC · On-site +1

Some positions are eligible for 100% remote work, plus hybrid options for those living near our ... Create high-fidelity mockups and work with engineers and product in implementing UI designs.

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Saas Implementation Remote information

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$26

$49

$78

How much do saas implementation remote jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for saas implementation remote in Raleigh, NC is $49.97, according to ZipRecruiter salary data. Most workers in this role earn between $37.40 and $59.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a SaaS Implementation Specialist (Remote), and why are they important?

To thrive as a SaaS Implementation Specialist (Remote), you need a strong background in software implementation, customer onboarding, and project management, often supported by a degree in IT, business, or related fields. Familiarity with SaaS platforms, CRM systems, and project management tools like Jira or Asana, as well as relevant certifications (e.g., PMP or Salesforce certification), is highly beneficial. Excellent communication, problem-solving abilities, and self-motivation are crucial soft skills for managing client relationships and remote work challenges. These skills ensure seamless client onboarding, effective project delivery, and customer satisfaction in a distributed work environment.

What are common challenges faced by remote SaaS Implementation specialists and how can they be addressed?

Remote SaaS Implementation specialists often encounter challenges such as coordinating effectively with clients across different time zones, managing communication without face-to-face interaction, and ensuring client adoption of the software. To address these, it’s important to establish clear communication channels, use project management tools for transparency, and schedule regular check-ins with clients and internal teams. Building strong documentation and providing accessible training resources can also help ensure successful implementations and client satisfaction.

What is the difference between Saas Implementation Remote vs SaaS Support Specialist?

AspectSaas Implementation RemoteSaaS Support Specialist
CredentialsTypically requires technical certifications, project management skillsRequires customer service and technical troubleshooting skills
Work EnvironmentRemote, project-based, collaborative teamsRemote or on-site, focused on customer support
Industry UsageUsed in SaaS deployment and onboarding processesUsed in ongoing customer support and issue resolution
Search & Comparison IntentUnderstanding implementation roles and responsibilitiesComparing support roles and troubleshooting tasks

While both roles operate remotely within the SaaS industry, Saas Implementation Remote focuses on deploying and onboarding new clients, requiring technical and project management skills. SaaS Support Specialist primarily handles ongoing customer support, troubleshooting, and issue resolution. The roles complement each other but differ in scope and responsibilities.

What does a SaaS Implementation Specialist do when working remotely?

A SaaS Implementation Specialist working remotely is responsible for helping clients set up, configure, and launch Software as a Service (SaaS) products without being on-site. They manage onboarding processes, provide training and support, and ensure the software integrates smoothly with existing client systems. Communication is often carried out via video calls, email, and collaboration tools, making strong digital communication skills essential. Their goal is to help clients achieve successful adoption and maximize the value of the software.
What are the most commonly searched types of Saas Implementation jobs in Raleigh, NC? The most popular types of Saas Implementation jobs in Raleigh, NC are:
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What cities near Raleigh, NC are hiring for Saas Implementation Remote jobs? Cities near Raleigh, NC with the most Saas Implementation Remote job openings:
Saas Implementation Remote jobs near you
Senior Director, Strategic Client Programs

Senior Director, Strategic Client Programs

Well

Chapel Hill, NC • On-site, Remote

$175K - $200K/yr

Full-time

Medical

Posted 7 days ago

Job description

Description
Company: Well is a healthcare innovation company with the heart of a services organization and the DNA of a SaaS platform. Our Dynamic Engagement System transforms workforce health by uniting AI, human guidance, and proven behavioral science to reduce costs, improve outcomes, and create resilient, thriving workforces. We partner with the world's largest, most sophisticated employers and the consultants who advise them. We're a highly diverse and engaged organization whose employees are passionate about the mission of the company and whose management is passionate about the employees. We promote an employee- and member-centric culture with generous benefits, which you can learn more about here: https://www.well.co/careers.
Position Title: Senior Director, Strategic Client Programs
Reporting To: Vice President, Platform & Strategic Initiatives
Location:Chapel Hill, NC; Remote candidates will be considered, depending on location
Compensation: Senior Director, Strategic Client Platforms ($175,000 - $200,000), depending on qualifications and experience, plus bonus potential and benefits
Summary: Well is seeking a strategic and experienced client program leader to drive large-scale concierge program implementations and manage ongoing strategic program delivery for key private and public health plan clients, including those with retiree populations. The Senior Director, Strategic Client Programs will be responsible for end-to-end management of these multifaceted initiatives, overseeing operations, digital tools, marketing, and advanced analytics.
Key Responsibilities:
  • Program Strategy and Financial Oversight: Serve as the primary leader for the successful execution of the strategic client initiatives
  • Concierge Operations: Assist in coordination of concierge services, including subcontractor-provided services
  • Engagement and Marketing: Oversee the deployment of the public-facing digital education solution (webpage, dynamic FAQ, webinars/videos) and lead robust marketing and communications strategies (home mailers, email campaigns, outbound phone calls) to drive member awareness and utilization of the services.
  • Data, Analytics, and Insights: Establish and manage the strategic feedback loop that captures and analyzes every member interaction.
    • Oversee regular reporting and provide reviews of trends and behavioral insights to internal and client leadership.
    • Leverage advanced tools and analytics to measure program success and identify barriers/drivers
  • Stakeholder Management: Coordinate closely with Well's internal and external partners to align strategy, training, and operations with specialized Medicare/senior care expertise.

Requirements
  • Expert knowledge of Medicare plans (e.g., Medicare Advantage) and associated enrollment processes, as well as employee benefit plans.
  • Demonstrated ability to manage strategic partnerships and subcontractors
  • Experience in operations management, particularly in a high-touch service center environment, overseeing staff training and technology implementation.
  • Proven experience leading complex program initiatives in the healthcare or health plan space, ideally related to Medicare, retiree engagement, or navigation solutions.
  • Strong analytical skills with experience managing data-driven insights and reporting for executive decision-making.
  • MBA or relevant other graduate degree or equivalent experience.

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