ZipRecruiter

Log In

2

Entrylevel Implementation Specialist Jobs in Raleigh, NC

BH

Resident Services Specialist (61640)

Cary, NC

$25 - $27/hr

Assisting with planning and implementation special functions and resident activities ... Seniority Level: Entry level Industry: Property Management Employment Type: Full-Time Location: On ...

next page

Showing results 1-20

All JobsEntrylevel Implementation Specialist JobsEntrylevel Implementation Specialist Jobs in Raleigh, NC

Entrylevel Implementation Specialist information

See Raleigh, NC salary details

$13

$33

$70

How much do entrylevel implementation specialist jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for entrylevel implementation specialist in Raleigh, NC is $33.14, according to ZipRecruiter salary data. Most workers in this role earn between $24.52 and $33.89 per hour, depending on experience, location, and employer.

What are entry-level implementation specialists?

Entry-level implementation specialists are professionals who assist in the deployment and integration of software or systems for clients. They work under the guidance of senior team members to ensure that new products or services are set up correctly according to customer requirements. Their responsibilities often include configuring software, providing basic training, troubleshooting initial issues, and supporting customers during the onboarding process. This role is ideal for individuals starting their careers in technology or software support who want to develop technical and client-facing skills.

What are some common challenges faced by entry-level Implementation Specialists, and how can they overcome them?

Entry-level Implementation Specialists often face challenges such as understanding complex client requirements, adapting quickly to new software platforms, and managing multiple projects simultaneously. To overcome these challenges, it's important to proactively communicate with both internal teams and clients, seek mentorship or guidance from more experienced colleagues, and continuously improve technical and project management skills. Building strong organizational habits and staying curious about industry best practices can also help new specialists navigate the learning curve successfully.

What are the key skills and qualifications needed to thrive as an Entry-level Implementation Specialist, and why are they important?

To thrive as an Entry-level Implementation Specialist, you need a basic understanding of project management, customer onboarding, and business processes, often supported by a bachelor’s degree in business, IT, or a related field. Familiarity with CRM platforms, project tracking tools, and common productivity software is typically required. Strong communication, problem-solving, and time management skills help you build positive client relationships and adapt to changing project needs. These skills and qualities are essential for ensuring smooth software or service implementations and delivering a positive client experience.

What is the difference between Entrylevel Implementation Specialist vs Customer Support Specialist?

AspectEntrylevel Implementation SpecialistCustomer Support Specialist
Required CredentialsTypically a bachelor's degree in IT, Business, or related field; certifications like CompTIA or Microsoft are commonHigh school diploma or equivalent; certifications vary but often include customer service or product-specific training
Work EnvironmentImplementing software solutions, working closely with clients during onboarding, often in office or remote settingsProviding technical or product support, troubleshooting, and assisting customers via phone, chat, or email
Employer & Industry UsageUsed in tech, SaaS, and consulting firms during client onboarding phasesCommon across retail, telecom, tech, and service industries for ongoing customer assistance

The Entrylevel Implementation Specialist focuses on deploying and configuring products for clients, requiring technical skills and project coordination. In contrast, the Customer Support Specialist primarily handles ongoing customer inquiries and troubleshooting. Both roles are entry-level but serve different functions within the customer lifecycle.

What are popular job titles related to Entrylevel Implementation Specialist jobs in Raleigh, NC? For Entrylevel Implementation Specialist jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Entrylevel Implementation Specialist jobs in Raleigh, NC look for? The top searched job categories for Entrylevel Implementation Specialist jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Entrylevel Implementation Specialist jobs? Cities near Raleigh, NC with the most Entrylevel Implementation Specialist job openings:
Entrylevel Implementation Specialist jobs near you
Software Implementation and Support Specialist

Software Implementation and Support Specialist

WingSwept

Garner, NC • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 7 days ago

Job description

WingSwept is seeking a Software Implementation and Support Specialist for our Case Management and Tracking System (CMTS) product. This person will be responsible for gaining expert knowledge of the user interface from a non-technical perspective, training new clients on how to use the application, providing the first line of support for clients as issues and needs arise. We are looking for someone who has an outgoing and friendly personality, with the soft skills to handle more difficult conversations and the technical aptitude and analytical skills to be able to identify and solve problems on the fly. This is a full-time, entry-level position with benefits including stock ownership (ESOP), profit sharing, 401(k) with a generous match, health, vision, dental, and disability insurance, and more.
The responsibilities of the position will include:
  • Coordinate onboarding process for new clients
  • Train new and existing clients on software application (some travel required)
  • Provide first line support for issues experienced by clients using the software application
  • Manage tickets submitted to either support or as new enhancements
  • Maintain strong rapport with customers while managing accounts
  • Facilitate Annual Contract Renewal, including providing quotes for customers, coordinating with third parties, and following up on outstanding Purchase Orders
  • Follow up on demo/information requests from the website
  • Coordinate and schedule product demonstrations
  • Work with the team to research and complete written proposals
  • Assist in testing new releases

Minimum requirements:
  • Alignment with WingSwept's core values of being Honest, Eager, Accountable, Respectful and Team Player
  • Must be a US Citizen and able to pass US high level government security clearance
  • Must be able to pass a criminal background check and drug test
  • Business degree or equivalent professional qualification and/or experience is preferred
  • Prior experience in fraud investigation space is strongly preferred
  • Prior Human Resources and/or government sector experience is preferred, but not required
  • Must have prior experience training others
  • Must be able to dependably work a full-time 40-hour work week, Mon-Fri 8am-5pm
  • Must possess strong verbal and written communication skills for daily interactions with customers, both in person and over the phone
  • Must be able to conduct research via the web and apply knowledge towards new research methods
  • Must be able to commute to and from our office in Garner, NC each weekday
  • Must be willing to travel on occasion

If this sounds like a good fit for you, please apply today!
Equal Opportunity Employer M/F/Disabled/Veteran

Apply